Announcement
Details
Open Date
04/09/2026
Requisition Number
PRN16935N
Job Title
Clerical/Events Support Specialist
Working Title
Ticket Office Assistant
Career Progression Track
B
Track Level
FLSA Code
Nonexempt
Patient Sensitive Job Code?
No
Type
Non Benefited Staff / Student
Temporary?
No
Standard Hours per Week
Up to 20 hours per week
Full Time or Part Time?
Part Time
Shift
Variable
Work Schedule Summary
Up to 20 hours per week. Hours will vary based on event schedules.
Is this a work study job?
No
VP Area
President
Department
00842 - Rice-Eccles Stadium
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
$14.00 - $17.31/h DOE
Close Date
07/09/2026
Priority Review Date (Note - Posting may close at any time)
Job Summary
The Ticket Office Assistant will use the Ticketmaster and other ticketing systems to perform a variety of ticket office functions. Responsibilities will vary and will be assigned based on the
needs for each event.
Responsibilities
1. Use Ticketmaster and other ticketing systems to fulfill event ticket orders, prepare and send invoices, and process payments.
2. Perform clerical tasks such as answering phones, respond to emails, and data
entry.
3. Direct customer assistance with any event ticketing questions or issues.
4. Assist with all ticket office operations on event days as needed.
5. Perform other related duties as assigned
Incumbents in this position are expected to be familiar with department and
University policies and procedures in order to answer and assist students, staff,
faculty, and visitors.
Minimum Qualifications
One year customer service or related experience or equivalency (one year of education can be substituted for two years of related work experience); demonstrated human relations and effective communications skills; and basic computer skills required.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
At least 1 year of ticketing experience for large events.
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information can be located on the University of Utah Non-Discrimination page.
Online reports may be submitted at oeo.utah.edu.
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. It also provides information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.