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Part Time Evening Call Center Jobs in Raleigh, NC

The Center fosters family-community- academic partnerships that are relevant and responsive to ... Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status.

Part-Time Care Coordinator (CMA)

Cary, NC · On-site

$19 - $25.50/hr

Remote Care Coordinator (Medical Assistant) Part-Time | 8-29 Hours Weekly | Spanish Preferred At ... Care coordination, case management, call center, triage, or geriatric experience is a plus Schedule ...

WAREHOUSE JANITORIAL CLEANER

Cary, NC

$13.75 - $16.75/hr

Pay rate: 15.00 per hour, paid weekly Shift: Part-time, evening hours 5pm-10pm, Mon-Fri. Benefit ... If you have a disability and need assistance in completing the employment application, please call ...

WAREHOUSE JANITORIAL CLEANER

Cary, NC · On-site

$13 - $15.75/hr

Pay rate: 15.00 per hour, paid weekly Shift: Part-time, evening hours 5pm-10pm, Mon-Fri. Benefit ... If you have a disability and need assistance in completing the employment application, please call ...

Must have a minimum of 2 years or more of GSOC experience or equivalent. (Emergency Call Center, Alarm Monitoring Center etc.) * Must be well versed in current GSOC technologies * Ability to attend ...

Join our fun team and salon at a very busy shopping center located at the Commons at University ... For IMMEDIATE CONSIDERATION & to set up an INTERVIEW, please call/text Brett @ 984-349-4239.

Server

Raleigh, NC · On-site

$15/hr

Positions available: Part-time, Monday - Sunday; Morning shifts and Evening shifts are available ... For immediate consideration, please call our Recruitment Line to schedule a time and tour our ...

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Part Time Evening Call Center information

See Raleigh, NC salary details

$10

$17

$24

How much do part time evening call center jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for part time evening call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between Part Time Evening Call Center vs Part Time Evening Customer Service Representative?

AspectPart Time Evening Call CenterPart Time Evening Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, inbound/outbound callsCustomer service environment, phone and online support
Employer & IndustryCall centers, telecommunication, retailRetail, service industries, tech support
Search & Comparison IntentPart Time Evening Call Center vs Part Time Evening Customer Service

Both roles involve customer interaction during evening hours, but the Part Time Evening Call Center typically focuses on inbound or outbound calls in a call center setting, while the Part Time Evening Customer Service Representative may handle inquiries via phone, chat, or email in various industries. The credentials and work environment are similar, making them closely related roles for evening part-time work.

What are the key skills and qualifications needed to thrive as a Part Time Evening Call Center Representative, and why are they important?

To thrive as a Part Time Evening Call Center Representative, you generally need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Strong problem-solving abilities, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for delivering effective customer service, managing high call volumes, and ensuring customer satisfaction during evening shifts.

What are some common challenges faced by part-time evening call center employees, and how can they be managed?

Part-time evening call center employees often encounter challenges such as handling high call volumes during peak hours, managing fatigue due to late shifts, and balancing work with daytime responsibilities. To manage these challenges, it’s helpful to maintain strong time-management skills, take scheduled breaks to recharge, and utilize available support from supervisors and team members. Many successful agents also find that establishing a consistent evening routine and leveraging wellness resources offered by employers can improve focus and job satisfaction.

What are part time evening call center jobs?

Part time evening call center jobs involve handling customer service, sales, or support calls during the evening hours, typically after normal business hours. These positions are ideal for individuals who need flexible schedules, such as students or those with daytime commitments. Duties usually include answering inbound calls, making outbound calls, assisting with customer inquiries, and sometimes processing orders or providing technical support. Training is often provided, and good communication skills are essential. These jobs may be remote or on-site, depending on the employer.
What are the most commonly searched types of Part Time Call Center jobs in Raleigh, NC? The most popular types of Part Time Call Center jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Part Time Evening Call Center jobs? Cities near Raleigh, NC with the most Part Time Evening Call Center job openings:
Infographic showing various Part Time Evening Call Center job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,217 per year, or $17.4 per hour.
Call Center Representative (Research).

Call Center Representative (Research).

Grace Federal Solutions LLC

Cary, NC • On-site

$14.75 - $18.50/hr

Part-time

Posted 19 days ago


Job description

Call Center Representative - Clinical Research (Bilingual Preferred)
Location: Durham, NC
Employer: Grace Federal Solutions
Type: Part-Time
Use Your Communication Skills to Support Public Health Research.
Grace Federal Solutions is seeking a detail-oriented Call Center Representative to support clinical research participant outreach and data collection efforts in Durham, NC.
This role is ideal for candidates with experience in call centers, healthcare, or clinical research who understand the importance of compliance, accuracy, and professional communication.
If you're comfortable speaking with diverse populations and working within structured research protocols, we want to meet you.
What You'll Do
Participant Outreach & Scheduling
  • Conduct outbound calls to research participants for appointment confirmation, eligibility screening, and study updates
  • Respond to inbound participant inquiries regarding study procedures
  • Clearly explain study-related information in a professional and compassionate manner
  • Use Spanish/English bilingual skills to improve participant accessibility (preferred)
Clinical Research Support
  • Follow approved scripts and study protocols
  • Ask pre-approved screening questions to determine participant eligibility
  • Document interactions accurately in research systems
  • Escalate protocol deviations or concerns to the research team
Data Entry & Documentation
  • Enter participant data into EDC systems and research databases
  • Track follow-ups and ensure completion of required participant touchpoints
  • Maintain strict confidentiality standards
Compliance & Quality
  • Adhere to HIPAA and institutional privacy guidelines
  • Participate in call monitoring and quality assurance reviews
  • Maintain professionalism in all participant communications
What We're Looking For
  • Minimum 2 years of experience in:
    • Call center operations OR
    • Clinical research support
  • Strong data entry accuracy and attention to detail
  • Clear verbal communication skills
  • Comfortable working with structured scripts and compliance requirements
  • Basic proficiency in Microsoft Office tools
  • Ability to manage call volume and meet productivity expectations

Bilingual (Spanish/English) strongly preferred.
All candidates must pass background screening and meet confidentiality requirements.
Why Join Grace Federal Solutions?
  • Support meaningful public health research
  • Gain exposure to clinical research operations
  • Work in a structured, compliance-driven environment
  • Be part of a team that values professionalism and community impact

We are an Equal Opportunity Employer committed to an inclusive workplace.
Ready to Make an Impact?
Submit your resume today. Qualified candidates will be contacted for an initial screening interview.