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Part Time Afternoon Call Center Jobs in Raleigh, NC

Allied Universal

Part Time GSOC Operator

Raleigh, NC · On-site

$26.50/hr

Must have a minimum of 2 years or more of GSOC experience or equivalent. (Emergency Call Center, Alarm Monitoring Center etc.) * Must be well versed in current GSOC technologies * Ability to attend ...

TimeDoc Health

Part-Time Care Coordinator (CMA)

Cary, NC · On-site

$19 - $25.50/hr

Remote Care Coordinator (Medical Assistant) Part-Time | 8-29 Hours Weekly | Spanish Preferred At ... Care coordination, case management, call center, triage, or geriatric experience is a plus Schedule ...

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All JobsAfternoon Call Center JobsPart Time Afternoon Call Center JobsPart Time Afternoon Call Center Jobs in Raleigh, NC

Part Time Afternoon Call Center information

See Raleigh, NC salary details

$10

$17

$24

How much do part time afternoon call center jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for part time afternoon call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

Can I get a part time afternoon call center job with no experience?

Part time afternoon call center jobs often do not require prior experience, as employers typically provide training on customer service skills and company systems. Basic communication skills, a friendly attitude, and reliability are usually sufficient to start, making these roles accessible for beginners. Having a computer and a quiet environment can also be helpful for remote positions.

Does the part time afternoon call center have part-time?

Yes, a part time afternoon call center position is typically a part-time role, often scheduled for specific hours in the afternoon. These positions usually require fewer hours per week than full-time roles and may involve skills such as customer service and communication. Availability for part-time shifts is a common requirement for such jobs.

What are the most commonly searched types of Part Time Call Center jobs in Raleigh, NC?

The most popular types of Part Time Call Center jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Part Time Afternoon Call Center jobs?

Cities near Raleigh, NC with the most Part Time Afternoon Call Center job openings:

Part Time Afternoon Call Center jobs near you

Call Center Representative (Research).

Cary, NC • On-site

Grace Federal Solutions LLC
201 - 500 employees
Learn more about Grace Federal Solutions LLCexternal

$14 - $17.50/hr

Part-time

Re-posted 18 days ago

Job description

Call Center Representative – Clinical Research (Bilingual Preferred)
Location: Durham, NC
Employer: Grace Federal Solutions
Type: Part-Time

Use Your Communication Skills to Support Public Health Research.

Grace Federal Solutions is seeking a detail-oriented Call Center Representative to support clinical research participant outreach and data collection efforts in Durham, NC.

This role is ideal for candidates with experience in call centers, healthcare, or clinical research who understand the importance of compliance, accuracy, and professional communication.

If you’re comfortable speaking with diverse populations and working within structured research protocols, we want to meet you.

What You’ll DoParticipant Outreach & Scheduling

  • Conduct outbound calls to research participants for appointment confirmation, eligibility screening, and study updates

  • Respond to inbound participant inquiries regarding study procedures

  • Clearly explain study-related information in a professional and compassionate manner

  • Use Spanish/English bilingual skills to improve participant accessibility (preferred)

Clinical Research Support

  • Follow approved scripts and study protocols

  • Ask pre-approved screening questions to determine participant eligibility

  • Document interactions accurately in research systems

  • Escalate protocol deviations or concerns to the research team

Data Entry & Documentation

  • Enter participant data into EDC systems and research databases

  • Track follow-ups and ensure completion of required participant touchpoints

  • Maintain strict confidentiality standards

Compliance & Quality

  • Adhere to HIPAA and institutional privacy guidelines

  • Participate in call monitoring and quality assurance reviews

  • Maintain professionalism in all participant communications

What We’re Looking For

  • Minimum 2 years of experience in:

    • Call center operations OR

    • Clinical research support

  • Strong data entry accuracy and attention to detail

  • Clear verbal communication skills

  • Comfortable working with structured scripts and compliance requirements

  • Basic proficiency in Microsoft Office tools

  • Ability to manage call volume and meet productivity expectations

Bilingual (Spanish/English) strongly preferred.

All candidates must pass background screening and meet confidentiality requirements.

Why Join Grace Federal Solutions?

  • Support meaningful public health research

  • Gain exposure to clinical research operations

  • Work in a structured, compliance-driven environment

  • Be part of a team that values professionalism and community impact

We are an Equal Opportunity Employer committed to an inclusive workplace.

Ready to Make an Impact?

Submit your resume today. Qualified candidates will be contacted for an initial screening interview.

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