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Part Time Emergency Call Center Jobs in Virginia

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Part Time Emergency Call Center information

What is the difference between Part Time Emergency Call Center vs Part Time Customer Service Representative?

AspectPart Time Emergency Call CenterPart Time Customer Service Representative
Required CredentialsHigh school diploma; emergency dispatch training often preferredHigh school diploma; customer service experience
Work EnvironmentEmergency response centers, high-pressure situationsCall centers, retail, or office settings
Employer & IndustryPublic safety agencies, emergency servicesRetail, telecom, service industries
Common Search & ComparisonYesNo

Part Time Emergency Call Center roles focus on handling urgent, high-pressure calls for emergency services, requiring specific training and certifications. In contrast, Part Time Customer Service Representatives handle general inquiries in less urgent environments. While both involve call handling, the emergency call center job emphasizes quick decision-making and emergency protocols, making it distinct from standard customer service roles.

What are the most commonly searched types of Emergency Call Center jobs in Virginia? The most popular types of Emergency Call Center jobs in Virginia are:
What cities in Virginia are hiring for Part Time Emergency Call Center jobs? Cities in Virginia with the most Part Time Emergency Call Center job openings:
Infographic showing various Part Time Emergency Call Center job openings in Virginia as of June 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution.

Part-Time Switchboard Operator (7:00 AM 3:00 PM Shift)

Innovation At Work

Roanoke, VA

$14.50 - $18.50/hr

Part-time

Re-posted 25 days ago


Job description

Part-Time Switchboard Operator

Innovation At Work, Inc. (IAW) is seeking reliable and professional Part-Time Switchboard Operators to support evening telephone operations at the Salem VA Medical Center in Salem, Virginia.

This position is responsible for answering and routing incoming calls, assisting callers, operating multi-line telephone systems, supporting overhead paging functions, and maintaining professional communication support for hospital staff, patients, visitors, and emergency personnel.

This role primarily supports the morning shift from 7:00 AM to 3:00 PM and includes rotational weekend and holiday coverage, as well as fill-in coverage for staffing shortages, leave coverage, and operational needs.

Operators must demonstrate professionalism, attention to detail, strong customer service skills, and the ability to remain calm and effective in a fast-paced healthcare environment.

Required Qualifications

  • High school diploma or GED
  • Minimum of one (1) year of experience in a switchboard, receptionist, call center, healthcare communications, customer service, or related environment
  • Strong communication and telephone etiquette skills
  • Ability to handle multiple calls and tasks simultaneously
  • Basic computer and data entry skills
  • Ability to maintain professionalism during emergency or high-volume situations
  • Strong attendance and reliability required
  • Ability to work independently with minimal supervision

Schedule Requirements

  • Primary shift: 7:00 AM 3:00 PM
  • Rotating weekends and holidays required
  • Must be available for fill-in coverage as needed
  • Part-time position

Preferred Qualifications

  • Previous hospital or medical switchboard experience preferred
  • Experience with multi-line telephone systems and overhead paging systems preferred
  • Prior federal contract or VA experience is a plus