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Part Time Emergency Call Center Jobs in Florida (NOW HIRING)

altaresourceshcm

Call Center Representative

Fort Myers, FL

$15 - $18.75/hr

Alta Resources is looking for full-time and part-time Call Center Representatives to provide professional, high-quality, "best-in-class" customer service. When youjoin Alta Resources as a Call Center ...

Alta Resources

Call Center Representative

Fort Myers, FL · On-site

$15 - $18.75/hr

Alta Resources is looking for full-time and part-time Call Center Representatives to provide professional, high-quality, "best-in-class" customer service. When you join Alta Resources as a Call ...

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All JobsEmergency Call Center JobsPart Time Emergency Call Center JobsPart Time Emergency Call Center Jobs in Florida

Part Time Emergency Call Center information

What is the difference between Part Time Emergency Call Center vs Part Time Customer Service Representative?

AspectPart Time Emergency Call CenterPart Time Customer Service Representative
Required CredentialsHigh school diploma; emergency dispatch training often preferredHigh school diploma; customer service experience
Work EnvironmentEmergency response centers, high-pressure situationsCall centers, retail, or office settings
Employer & IndustryPublic safety agencies, emergency servicesRetail, telecom, service industries
Common Search & ComparisonYesNo

Part Time Emergency Call Center roles focus on handling urgent, high-pressure calls for emergency services, requiring specific training and certifications. In contrast, Part Time Customer Service Representatives handle general inquiries in less urgent environments. While both involve call handling, the emergency call center job emphasizes quick decision-making and emergency protocols, making it distinct from standard customer service roles.

What are the most commonly searched types of Emergency Call Center jobs in Florida?

The most popular types of Emergency Call Center jobs in Florida are:

What cities in Florida are hiring for Part Time Emergency Call Center jobs?

Cities in Florida with the most Part Time Emergency Call Center job openings:

Part Time Emergency Call Center jobs near you

Call Center Representative

altaresourceshcm

Fort Myers, FL

$15 - $18.75/hr

Full-time, Part-time

Re-posted 20 days ago

Job description

Alta Resources is looking for full-time and part-time Call Center Representatives to provide professional, high-quality, “best-in-class” customer service. 

When youjoin Alta Resources as a Call Center Rep, you will have the opportunity to make a difference in the life of customers. You will listen to, talk with and problem solve the issues of concerned customers.

 
What You’ll Do:

  • Work with inbound and/or outbound phone calls, email, social media and other forms of communication to address the needs of our clients’ customers.

  • Help facilitate, analyze and resolve (i.e., troubleshoot) customer issues. Provide product support.

  • Investigate and follow up on questions/issues to resolve concerns in an accurate and timely manner.

  • Provide solutions, recommendations and product information with a sense of urgency, positivity and empathy.

Qualifications/Requirements: 

  • Strong desire and passion to help people, or as we say at Alta Resources, “Take care of people.”

  • Excellent interpersonal, verbal and written communication skills.

  • Ability to build relationships with clients, consumers and coworkers.

  • Strong organization and time management skills.

Education & Experience

  • High school diploma or equivalent (GED, HSED) required. Post high school education is preferred.

  • Previous work experience in customer service, sales, training, or member retention required.

  • Ability to quickly learn program and product knowledge, work on a PC and navigate a Windows environment.

  • Beginner to Intermediate knowledge and use of Microsoft Word, Excel, PowerPoint and Outlook.

  • Polished phone demeanor, tone and etiquette is required.

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