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Part Time Email Customer Support Jobs in Virginia

TSTC

Part-Time IT Support Assistant

Arlington, VA

$18 - $30/hr

TSTC is looking for a dependable, customer-focused IT Support Desk Analyst to serve as the first ... If you need assistance or an accommodation due to a disability, please email us at [email protected ...

iGov

IT Service Desk Support Intern

Herndon, VA · On-site

$15.50 - $20.50/hr

Customer Support: * Serve as the first point of contact for all IT support requests via phone, email, Teams, or ticketing system. * Provide courteous, professional, and timely customer service.

The Gardner School

Part Time Support Teacher

Manassas, VA · On-site

$16.35 - $20.20/hr

... customer focus to the business. We're Hiring! Join our team as a Part Time Support Teacher at The ... Gardner School of Manassas! We have an exciting opportunity for a Part Time Support Teacher working ...

The Gardner School

Part Time Support Teacher

Manassas, VA

$16.35 - $20.20/hr

... customer focus to the business. We're Hiring! Join our team as a Part Time Support Teacher at The ... Gardner School of Manassas! We have an exciting opportunity for a Part Time Support Teacher working ...

Cottonwood Residential

$18.25 - $24/hr

In this role, you will work part-time. A flexible schedule is required and includes weekends and ... Provide courteous and prompt responses to all resident and prospect inquiries via phone, email, and ...

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All JobsEmail Customer Support JobsPart Time Email Customer Support JobsPart Time Email Customer Support Jobs in Virginia

Part Time Email Customer Support information

What is the difference between Part Time Email Customer Support vs Part Time Chat Customer Support?

AspectPart Time Email Customer SupportPart Time Chat Customer Support
Communication MethodResponds via email, written communicationResponds via live chat, real-time text
Work EnvironmentTypically remote, independent workRemote or on-site, often multitasking
Required SkillsExcellent written communication, patienceFast typing, quick thinking, multitasking
Common UsageCustomer inquiries, support ticketsImmediate assistance, troubleshooting

While both roles involve assisting customers, Part Time Email Customer Support focuses on written responses via email, suitable for detailed, asynchronous communication. Part Time Chat Customer Support involves real-time text interactions, requiring quick responses and multitasking skills. The choice depends on your preferred communication style and work environment.

What are the most commonly searched types of Email Customer Support jobs in Virginia? The most popular types of Email Customer Support jobs in Virginia are:
What cities in Virginia are hiring for Part Time Email Customer Support jobs? Cities in Virginia with the most Part Time Email Customer Support job openings:
Part Time Email Customer Support jobs near you
Part-Time Program Coordinator

Part-Time Program Coordinator

American Society of Civil Engineers (ASCE)

Reston, VA • On-site

Part-time

Re-posted 12 days ago

Job description

The American Society of Civil Engineers (ASCE) seeks a part-time (20 hours a week) program coordinator to provide administrative and customer support for the Civil Engineering Certification (CEC) program. This position provides customer service/applicant management, data management, reporting and tracking, record-keeping, administrative support, and assistance/preparation for annual renewal efforts and certification program improvements.

Responsibilities include:

  • Responding to all inquiries for the certification program, requirements, and process details
  • Processing applications (downloading/organizing application materials for review) and submitting data to review committees
  • Processing certification materials, composing correspondence, and preparing, assembling, and mailing certification packets and other correspondence
  • Maintaining and updating certification records and transactions in the database
  • Developing and maintaining a digital filing system for all applicants of CEC certifications including re-organization and management of shared CEC email accounts
  • Generating program reports tracking program performance/metrics to meet accreditation requirements (including applications, new certifications awarded, and renewals)
  • Identifying, recommending, and implementing improvements/efficiencies in certification operations
  • Assisting manager in maintaining program compliance and on-time reporting with all accrediting agencies
  • Assisting in the development, maintenance & distribution of all documentation, including policy and procedure manuals
  • Assisting with promotion and communications activities such as:
    • Responding to all CEC outreach requests for program materials at industry events/conferences
    • Coordinating publication submissions related to promoting CEC and its' certification programs

The ideal candidate will have:

  • Two- or four-year degree or equivalent work experience
  • 2-3 years of experience working with an Association in the certification field or similar (preferred)
  • Proficiency with MS Office Suite and an AMS or CRM
  • Demonstrated success providing administrative and logistical program support
  • Must prioritize tasks, manage time, multi-task and meet deadlines
  • Strong written communication skills including proofreading and copy-editing
  • Strong customer service skills and flexibility
  • Must work in a team environment and independently

The American Society of Civil Engineers (ASCE) is a leading nonprofit professional membership association dedicated to the advancement of civil engineering to protect the health, safety, and welfare.

To accomplish ASCE's mission, ASCE staff works together as a team, based on a foundation of trust, striving for individual and organizational excellence. To achieve our shared goals, we maintain a relentless focus on members and a commitment to continuously grow and improve individually and collectively.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. All qualified candidates including historically excluded individuals, protected veterans, women, and individuals with disabilities are encouraged to apply.

Based in Reston, VA, this position has hybrid work from home flexibility in the Northern VA/DC Metro area.

For consideration, submissions of interest must contain a resume and cover letter.


Job Posted by ApplicantPro