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Part Time Disney Cruise Line Reservations Jobs (NOW HIRING)

Metro Shore Services, LLC

Pier Agent

Galveston, TX · On-site

$14.50 - $17/hr

Our Galveston Pier Agents are responsible for representing Disney Cruise line by welcoming and assisting their guests in navigating both inside and outside the cruise terminals. There are various ...

Metro Shore Services, LLC

IAH Airport Agent

Galveston, TX · On-site

$14.50 - $17/hr

Timeline & Tasks Below are the sail dates for the Disney Cruise Line operation at IAH Airport. Please note the notations next to the dates in parentheses - those specific dates are mandatory. Please ...

Manthey Hospitality

Reservations Agent

Tampa, FL · On-site

$15/hr

Reservation Agent Manthey Hospitality | Full Time & Part-Time | Downtown Tampa Do you enjoy helping ... Yacht StarShip Dining Cruises, Craft, Pirate Water Taxi, and Lost Pearl. This role serves as one of ...

Manthey Hospitality

Reservations Agent

Tampa, FL · On-site

$15/hr

Reservation Agent Manthey Hospitality Full Time & Part-Time Downtown Tampa Do you enjoy helping ... Yacht StarShip Dining Cruises, Craft, Pirate Water Taxi, and Lost Pearl. This role serves as one of ...

Manthey Hospitality

Reservations Agent

Clearwater, FL · On-site

$15/hr

Reservation Agent Manthey Hospitality Full Time & Part-Time Clearwater Marina Do you enjoy helping ... Yacht StarShip Dining Cruises, Craft, Pirate Water Taxi, and Lost Pearl. This role serves as one of ...

Manthey Hospitality

Reservations Agent

Clearwater, FL

$15/hr

Description Reservation Agent Manthey Hospitality | Full Time & Part-Time | Clearwater Marina Do ... Yacht StarShip Dining Cruises, Craft, Pirate Water Taxi, and Lost Pearl. This role serves as one of ...

Manthey Hospitality

Reservations Agent

Tampa, FL

$15/hr

Description Reservation Agent Manthey Hospitality | Full Time & Part-Time | Downtown Tampa Do you ... Yacht StarShip Dining Cruises, Craft, Pirate Water Taxi, and Lost Pearl. This role serves as one of ...

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Part Time Disney Cruise Line Reservations information

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How much do part time disney cruise line reservations jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for part time disney cruise line reservations in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a part time Disney Cruise Line Reservations agent?

Part Time Disney Cruise Line Reservations jobs involve assisting guests with booking and managing their Disney Cruise Line vacations over the phone or online. Employees in these roles typically answer questions about cruises, help guests select staterooms, process payments, and provide information about itineraries, dining, and activities. Working part time means you usually have flexible hours, but still deliver the exceptional customer service Disney is known for. These roles often require strong communication skills, computer proficiency, and a passion for helping people plan memorable vacations.

What skills and qualifications are needed to thrive as a part time Disney Cruise Line Reservations agent?

To thrive as a Part Time Disney Cruise Line Reservations Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software, call center systems, and CRM tools like Salesforce is typically required. Excellent communication, problem-solving abilities, and the ability to remain calm under pressure help agents deliver magical guest experiences. These skills ensure efficient booking processes, guest satisfaction, and uphold Disney's reputation for exceptional service.

What are common challenges faced by part time Disney Cruise Line Reservations agents, and how can they be addressed?

Part-time Disney Cruise Line Reservations agents often face challenges such as managing high call volumes during peak booking periods and staying updated on frequently changing cruise offerings and policies. Effective time management and strong communication skills are essential to provide excellent customer service while handling multiple inquiries. Regular training sessions and access to up-to-date resources help agents stay informed and better assist guests. Collaborating with team members and supervisors can also aid in quickly resolving complex booking issues and ensuring a positive experience for guests.

What cities are hiring for Part Time Disney Cruise Line Reservations jobs?

Cities with the most Part Time Disney Cruise Line Reservations job openings:

What are the most commonly searched types of Disney Cruise Line Reservations jobs?

The most popular types of Disney Cruise Line Reservations jobs are:

What states have the most Part Time Disney Cruise Line Reservations jobs?

States with the most job openings for Part Time Disney Cruise Line Reservations jobs include:

What job categories do people searching Part Time Disney Cruise Line Reservations jobs look for?

The top searched job categories for Part Time Disney Cruise Line Reservations jobs are:

Part Time Disney Cruise Line Reservations jobs near you
Infographic showing various Part Time Disney Cruise Line Reservations job openings in the United States as of August 2026, with employment types broken down into 100% Part Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Pier Agent

Metro Shore Services, LLC

Galveston, TX • On-site

$14.50 - $17/hr

Part-time

Posted 23 days ago

Job description

Pier Agent - Pay range is $14.50 to $17.00
Our Pier Agents strive to exceed guest expectations by delivering a smooth experience through the Cruise terminal while providing excellent customer service in all areas for the Cruise lines Metro Shore represents. Our Galveston Pier Agents are responsible for representing Disney Cruise line by welcoming and assisting their guests in navigating both inside and outside the cruise terminals. There are various positions within the terminal that they may be asked to perform to include check-in and directional capacities.
Requirements
  • Attends debark and embark staff meetings as dictated by each Brand's start time to understand sailing requirements and destinations for the day.
  • Assist with set up of pier as needed and break down at the end of the day.
  • Assists guests disembarking the vessel by locating luggage and completing lost luggage forms, when necessary.
  • Monitors the flow of traffic in the luggage area, including U.S. Customs and Border Protection (CBP) areas.
  • Guides the flow of guests throughout the terminal, including secure areas, walkways, check-in areas, gangways and elevators/escalators.
  • Guides guests on how they can receive luggage assistance for both debark and embark.
  • Direct embarking guests to and from security x-ray machines and prepare them for the next phase of embarkation.
  • Ensure guests are on the correct path for debark or embark and keep guests from entering/exiting through closed or secure areas.
  • Escorts guests requiring wheelchair assistance throughout the terminal during embarkation and debarkation.
  • Escorts and monitors guests pending debarking or boarding status or those requiring additional documentation.
  • Direct guests to or from next available agents processing either in debark (CBP) or during embark (check in agents) to ensure continuous flow of process.
  • Gathers data for various embarkation processes to include registration flow and timetables; reports findings to management, as established.
  • Review and verify validity of all travel documents and proof of citizenship presented by guests for check-in to ensure compliance with U.S. and International Law.
  • As a check in agent, input guest travel information using the registration system and checks in each guest upon arrival. Ensures required information is accurately processed and/or paperwork is completed.
  • Provide guests with stateroom keys and/or pertinent boarding information, according to cruise line brand manual and training.
  • Maintain the highest level of customer service and offer a certain level of cheer or sympathy as the situation requires.
  • Perform other job-related duties as assigned.
  • Answer general questions in an accurate and pleasant manner and provide pertinent information regarding boarding and sailing; take the initiative to assist guests. If unable to respond and resolve on your own, know when to elevate to upper management.
  • Positive Attitude.
  • Required to perform basic data input functions on a laptop computer, tablet or handheld device.
  • Communicate clearly with peers and guests.
  • Listen to guest's questions; respond and resolve appropriately
  • Greeting each guest with a warm smile while maintaining a positive demeanor.
  • Follow all company policies and procedures
  • Maintain dependable attendance and follow appearance guidelines and cruise line brand standards.
  • Remain flexible and willing to adapt to schedule or position modifications at the request of an on-site Supervisor

Minimum Qualifications
The following are the minimum qualifications that an individual needs to successfully perform the duties and responsibilities of this position.
Knowledge/ Experience
  • High School Diploma or equivalent. Will also accept evidence of current enrollment for students aged 16 or 17.
  • At least 1 year of customer service experience.

Skills/Abilities Pertinent to This Position
  • Verbal & Written communication skills in English. Other languages are not needed but can be an asset.
  • Passion for customer service / satisfaction
  • Ability to interact and work at all levels as a team member
  • Great attention to detail dealing with embarkation documentation and requirements.
  • Flexibility/adaptability to change while multi-tasking
  • Integrity

Physical Demands
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to allow differently abled individuals to perform the essential functions of the job.
Manual dexterity required for reaching for documents and operating the cruise line provided laptops and check in system. Must be able to stand constantly for the entire shift (4-8 hours), often in the same position.
In some cases, ability to push or pull guests via wheelchair weighing between 100-300lbs. Ability to lift, carry, push or pull items 10-20lbs.
Timeline & Tasks
Below are the sail dates for the Disney Cruise Line operation in Galveston.
For the operation at the pier, ALL the below dates are mandatory. We do allow 2 pre-approved days off. Please review and advise your availability:
November 15-18 (Mandatory Training), Nov 20, Nov 25*, Nov 29*
December 4, Dec 9, Dec 13, Dec 17, Dec 22*, Dec 27*
January 3*, Jan 7, Jan 11, Jan 15, Jan 20, Jan 24, Jan 31
February 7, Feb 12, Feb 17, Feb 21, Feb 26
March 3, Mar 7, Mar 12*, Mar 17*, Mar 21*, Mar 26, Mar 31
April 4, Apr 9, Apr 14, Apr 18, Apr 25
*Blackout dates
Why Join Us
At Nautilus, our people are our most valuable asset. We foster a collaborative, inclusive environment where team members feel valued, supported and empowered to grow with us. Whether you are starting your career or looking for the next step, we are committed to investing in your development, offering clear pathways for advancement, ongoing training and leadership development.
With operating areas across CA, FL, IN, NC, NJ, SC, TX and WA, we continue to impact diverse communities and industries. Nautilus International Holding Corporation and its subsidiaries are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other legally protected status.
If you require reasonable accommodation to apply for a position or to perform the essential functions of a role, please contact HRDept@nautilusintl.com.
This job description is not intended to be an employment contract or guarantee of employment. Employment with Nautilus International Holding Corporation is at-will, meaning either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. This job description may be modified at any time at the sole discretion of the company.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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