Salary: $27.75 - $34.75 Hourly
Location : Red Bluff, CA
Job Type: Part-Time
Job Number: 2026016
Department: Police
Opening Date: 07/31/2026
Closing Date: 8/7/2026 5:00 PM Pacific
Description
The following information MUST be submitted with your completed application to be considered for this position:
- Current (must be within one year) Certified Typing Certificate with a minimum 40 net words per minute
- A qualified Certified Typing Certificate is an in person timed test proctored by a qualified organization within the 12 months preceding submission of this application.
- Copy of High School Diploma or G.E.D.
Part-time, extra help position that answers emergency and routine calls from the public for Public Infrastructure, Police, Fire, and medical assistance and dispatches necessary personnel and equipment.
Essential Duties & Responsibilities
SUPERVISION RECEIVED:
This position works under the direction of the Records/Communications Manager and under the functional supervision of the Shift Supervisor.
SUPERVISION EXERCISED:
None Exercised
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Receives information generated by telephone, radio calls, fire, police alarms and walk-in contacts concerning: crimes, fires, medical emergencies, public works calls, and other service requests.
- Promptly and courteously obtains pertinent information regarding calls for service, determines the priority and promptly dispatches appropriate police, fire public works and other units.
- Maintains effective and efficient communications between departments, officers in the field and other public safety agencies when necessary during the course of all transmissions.
- Maintains radio contact with emergency field units on routine assignments and during emergency situations. Monitors officers progress reports from the field and otherwise ensures the effectiveness and safety of the officers.
- Maintains complete and accurate records of all calls for service and all radio transmissions.
- Enters all calls for service including type of incident, location, persons involved and circumstances via the Computer Aided Dispatch system.
- Maintains up-to-date operating manuals, procedure manuals, and training guides.
- Processes warrants including records checks.
- Performs data entry work as assigned.
- May be required to testify in a court of law.
- Greets citizens at the counter when the business office is closed.
- Perform other duties as assigned.
TOOLS AND EQUIPMENT USED:
Computer or laptop, mobile smartphone, computer aided dispatch, radio and telephone computer, recording equipment, copier, and fax machine.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lift miscellaneous objects such as printer paper weighing as much as twenty-five pounds. Must also be able to load various office machines with paper and replace toner cartridges. Must be able to move and use ladders to reach overhead. Must be able to bend or stoop, twist and bend to reach office equipment and supplies as needed. Must be able to hear and understand someone speaking on the phone. Must be able to determine which piece of office equipment is ringing or sounding an alarm. Must be able to work in an air-conditioned office work environment. Must be able to remain for a prolonged period of time in a specific area in front of a computer screen.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Busy office/dispatch environment with many computers and television screens. Above normal noise environment.
Fast paced, high stress work environment. Must be able to answer multiple emergency calls, manage distressed citizens and dispatch safety services simultaneously. Must be able to sort and prioritize emergency situations and communicate safety needs to responding personnel quickly and efficiently. Must be able to remain calm under pressure.
Education, Experience & Licenses
MINIMUM QUALIFICATIONS:
Any combination of education and experience that would likely provide the required knowledge and abilities can be considered qualifying. A typical way to obtain the knowledge and abilities would be:
Education:
- Possess a P.O.S.T dispatcher certificate.
- High School graduate or G.E.D. or equivalent.
Experience:
- One (1) year experience as a public safety dispatcher.
Knowledge of:
Knowledge of principles and practices of department rules and regulations; effective written and oral communications skills; City and Department policies, rules and regulations; and effective public relations skills.
Ability to:
Speak the English language clearly, distinctly, and concisely. Work independently under pressure and exercise good judgment in emergency situations. Remain calm and respond quickly and accurately during emergencies. Operate Computer Aided Dispatch and Teletype computer keyboards and radio/telephone computer keyboards and keypads. Write/print legibly, spell accurately. Work a variety of shifts including nights, days, swings, and overlap on a rotating basis, that cover a 24-hour period. Work weekends and holidays, as assigned. Hear and understand messages and directions. Maintain accurate records, which includes data entry. Maintain an effective working relationship with other employees and the public.
SPECIAL REQUIREMENTS:
- Must be able to type 40 words per minute corrected.
Selection Guidelines
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
The department is currently recruiting for one (1) vacancy
In addition, the City of Red Bluff is establishing an eligibility list to fill future vacancies for a Reserve Police Dispatcher, as well as subsequent vacancies which occur during the life of the eligibility list.
Please submit ALL required documents when applying such as, copies of all required degrees and/or certifications as outlined in the job description. Incomplete applications will not be considered.
For questions about this recruitment contact:
Scott Garrison, HR Administrator
530-527-2605 Ext. 3051 | hr.redbluff@cityofredbluff.org
All final offers of employment are contingent upon successful completion of background, fingerprinting, drug test and physical examination provided by the City.
The City of Red Bluff is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
An employee begins to accrue paid sick leve at the rate of one (1) hour of paid sick leave for every thirty (30) hours worked beginning on the first day of employment.
This position is not eligible for any other benefits.
01
Are you able to submit a current certified typing certificate with a minimum of 40 net words per minute, (obtained within the past 12 months, and signed and proctored by a certified agency)?
02
Do you have a High School diploma or G.E.D certified scores and/or college transcripts?
03
Do you have at least one (1) year experience as a public safety dispatcher?
Required Question
