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Part Time Customer Support Jobs in Columbia, SC (NOW HIRING)

About the Role We're looking for a detail-oriented, compassionate Customer Support Coordinator to ... Expected to be part-time/30 hours weekly * Remote #LI-AT2 Petco Animal Supplies, Inc. is an Equal ...

Support Associate - Part Time

Sumter, SC · On-site

$15.25 - $19.50/hr

The Operations Team Associate drives sales and delivers a positive customer experience by ... This role executes outbound merchandise activities, supports facilities maintenance, and maintains ...

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Supports the onboarding and ongoing training of associates, helping them learn store policies ...

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Supports the onboarding and ongoing training of associates, helping them learn store policies ...

Direct Support

Columbia, SC · On-site

$15.30/hr

* Pay Class: Part Time * Hours: 2nd Shift 3pm-11pm (every other Monday and Friday and Every Other ... Sevita Customer Service Standards. * Reporting: Reports any instance of alleged abuse or neglect ...

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Part Time Customer Support information

See Columbia, SC salary details

$10

$21

$52

How much do part time customer support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for part time customer support in Columbia, SC is $21.44, according to ZipRecruiter salary data. Most workers in this role earn between $11.11 and $24.47 per hour, depending on experience, location, and employer.

What is a part time customer support?

A Part Time Customer Support job involves assisting customers with their inquiries, concerns, or issues regarding a company's products or services, usually via phone, email, or chat. The role is performed for fewer hours per week than a full-time position, offering flexibility for students, parents, or those seeking supplemental income. Responsibilities typically include answering questions, processing orders or returns, resolving complaints, and providing information about products or services. Strong communication skills, patience, and problem-solving abilities are important for success in this role. Schedules may vary and can include evenings or weekends depending on employer needs.

What are some common challenges faced by part time customer support representatives, and how can they be addressed?

Part-time customer support representatives often encounter challenges such as quickly adapting to varying shift schedules, staying updated on product or policy changes, and managing high volumes of customer inquiries within limited hours. To address these, it's important to maintain clear communication with supervisors, proactively review any internal updates between shifts, and utilize available training resources. Collaborating with full-time team members and leveraging knowledge bases can also help ensure consistent and efficient support for customers.

What is the difference between Part Time Customer Support vs Part Time Sales Associate?

AspectPart Time Customer SupportPart Time Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales skills
Work EnvironmentCall centers, retail, online supportRetail stores, malls, online retail
Employer & Industry UsageCustomer service departments across various industriesRetail and merchandise stores
Common Search & Comparison IntentCustomer support roles, support job differencesSales roles, retail jobs comparison

Part Time Customer Support focuses on assisting customers with inquiries, troubleshooting, and providing service, often in call centers or online platforms. In contrast, Part Time Sales Associate emphasizes selling products, engaging customers in retail environments, and meeting sales targets. While both roles require strong communication skills, customer support centers on service, whereas sales associates focus on sales performance.

What are the key skills and qualifications needed to thrive as a part time customer support representative?

To thrive as a Part Time Customer Support representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability are standout soft skills in this role. These skills and qualities ensure customers receive timely, effective assistance, which is crucial for maintaining satisfaction and loyalty.

What are the most commonly searched types of Customer Support jobs in Columbia, SC?

The most popular types of Customer Support jobs in Columbia, SC are:

Infographic showing various Part Time Customer Support job openings in Columbia, SC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,588 per year, or $21.4 per hour.

Customer Support, Petco Love Lost

Petco

Sumter, SC • On-site

Part-time

Re-posted 21 days ago


Petco rating

5.7

Company rating: 5.7 out of 10

Based on 637 frontline employees who took The Breakroom Quiz

457th of 733 rated retailers


Job description

Want to help pets live their best lives?


We're proud to be where the pets go and where thepet peoplego. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing,Petco is the place for you.


Our core values capture that spirit as we work to improve lives by doing what's right for pets and people.


  • Pet First - Protect & Empower.All pets shouldLive their Best Life.We put the needs of pets and pet parents at the center of everything we do.

  • Foster the Fun - Connect & Bond.OurPassionfor pets brings us together! We celebrate the journey of pet parenthood through distinct experiences, products, and services.

  • Let's Go! Own & Commit.We are stronger asOne Petco team.We bring our unique superpowers and champion authenticity in everyone to drive success.

About Petco:


We're proud to be"where the pets go"to find everything they need to live their best lives for more than 60 years - from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops, missing slippers, late night zoomies and everything in between. And we're here for it. Every tail wag, every vet visit, every step of the way. We are29,000+strong and together we nurture the pet-human bond in more than1,500Petco stores across the U.S., Mexico and Puerto Rico,250+Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we foundedPetco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately7 million animalsthrough in-store adoption events.


About Petco Love Lost

Petco Love Lost is a national lost and found pet network helping reunite pets with their families. Our platform connects pet owners, shelters, and Good Samaritans to bring lost pets home. To date, we've helped facilitate over 250,000 reunions and counting.

About the Role

We're looking for a detail-oriented, compassionate Customer Support Coordinator to help keep our platform running smoothly and our users supported. This role is critical to the day-to-day health of Petco Love Lost - you'll be monitoring user activity, responding to inquiries, flagging issues, and helping ensure a safe and trustworthy experience for pet owners across the country.

This role requires availability on at least 1-2 weekend days.

What You'll Do

On a daily basis, you'll monitor incoming user messages and support tickets, responding promptly and escalating issues as needed. You'll keep a close eye on platform health - flagging data issues, reviewing user accounts, and playing an active role in maintaining a safe and trustworthy experience for every user on the platform. You'll also manage ongoing text and email communications with users, keeping interactions organized and documented.

On a weekly basis, you'll check in on open issues with our product and engineering teams, tracking progress and helping prioritize what needs attention. You'll also assist with creating content and assets to support platform operations.

What We're Looking For

  • Strong attention to detail - a lot of this work involves catching things others might miss

  • Clear, professional written communication

  • Comfortable managing multiple ongoing tasks and queues independently

  • Follows established processes carefully, especially in sensitive situations

  • Reliable and self-directed; able to stay on top of recurring responsibilities without heavy supervision

  • A genuine care for animals and the people who love them

  • Experience in animal welfare is a plus, but not required

Logistics

  • Must be available at least 1-2 weekend days

  • Expected to be part-time/30 hours weekly

  • Remote

#LI-AT2

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

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