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Part Time Customer Support Jobs in Boston, MA (NOW HIRING)

Five Below

Support Lead - Part Time

Marlborough, MA ยท On-site

$15.50/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Supports the onboarding and ongoing training of associates, helping them learn store policies ...

Five Below

Support Lead - Part Time

Danvers, MA ยท On-site

$16/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Supports the onboarding and ongoing training of associates, helping them learn store policies ...

Five Below

Support Lead - Part Time

Lowell, MA ยท On-site

$16/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Supports the onboarding and ongoing training of associates, helping them learn store policies ...

Five Below

Support Lead - Part Time

Danvers, MA ยท On-site

$16/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Supports the onboarding and ongoing training of associates, helping them learn store policies ...

Five Below

Support Lead Part Time

Dorchester, MA ยท On-site

$16/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Supports the onboarding and ongoing training of associates, helping them learn store policies ...

Five Below

Support Lead Part Time

Dorchester, MA ยท On-site

$16/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Supports the onboarding and ongoing training of associates, helping them learn store policies ...

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Showing results 21-40

All JobsCustomer Support JobsPart Time Customer Support JobsPart Time Customer Support Jobs in Boston, MA

Part Time Customer Support information

See Boston, MA salary details

$11

$25

$62

How much do part time customer support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for part time customer support in Boston, MA is $25.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $28.75 per hour, depending on experience, location, and employer.

What is a part time customer support?

A Part Time Customer Support job involves assisting customers with their inquiries, concerns, or issues regarding a company's products or services, usually via phone, email, or chat. The role is performed for fewer hours per week than a full-time position, offering flexibility for students, parents, or those seeking supplemental income. Responsibilities typically include answering questions, processing orders or returns, resolving complaints, and providing information about products or services. Strong communication skills, patience, and problem-solving abilities are important for success in this role. Schedules may vary and can include evenings or weekends depending on employer needs.

What are the key skills and qualifications needed to thrive as a part time customer support representative?

To thrive as a Part Time Customer Support representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability are standout soft skills in this role. These skills and qualities ensure customers receive timely, effective assistance, which is crucial for maintaining satisfaction and loyalty.

What are some common challenges faced by part time customer support representatives, and how can they be addressed?

Part-time customer support representatives often encounter challenges such as quickly adapting to varying shift schedules, staying updated on product or policy changes, and managing high volumes of customer inquiries within limited hours. To address these, it's important to maintain clear communication with supervisors, proactively review any internal updates between shifts, and utilize available training resources. Collaborating with full-time team members and leveraging knowledge bases can also help ensure consistent and efficient support for customers.

What is the difference between Part Time Customer Support vs Part Time Sales Associate?

AspectPart Time Customer SupportPart Time Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales skills
Work EnvironmentCall centers, retail, online supportRetail stores, malls, online retail
Employer & Industry UsageCustomer service departments across various industriesRetail and merchandise stores
Common Search & Comparison IntentCustomer support roles, support job differencesSales roles, retail jobs comparison

Part Time Customer Support focuses on assisting customers with inquiries, troubleshooting, and providing service, often in call centers or online platforms. In contrast, Part Time Sales Associate emphasizes selling products, engaging customers in retail environments, and meeting sales targets. While both roles require strong communication skills, customer support centers on service, whereas sales associates focus on sales performance.

What are the most commonly searched types of Customer Support jobs in Boston, MA?

The most popular types of Customer Support jobs in Boston, MA are:

Part Time Customer Support jobs near you
Infographic showing various Part Time Customer Support job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,360 per year, or $25.2 per hour.

Customer Service Coordinator - Travel Support

Enchanted Horizons Travel

Cumberland, RI โ€ข On-site, Remote

$16 - $21/hr

Full-time, Part-time

Posted 12 days ago

Job description

Job Summary
We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

  • Communicate with clients regarding travel inquiries and requests

  • Provide guidance on travel options, timelines, and next steps

  • Support reservation coordination and follow-up communication

  • Ensure accuracy of client information and travel details

  • Deliver high-quality service with professionalism and care

  • Follow company processes and service standards

Qualifications

  • Excellent written and verbal communication skills

  • Strong organization and time-management abilities

  • Self-motivated and comfortable working remotely

  • Detail-oriented and customer-focused mindset

  • Customer service, administrative, or hospitality experience preferred

  • Interest in travel is beneficial

What We Offer

  • Comprehensive training and ongoing mentorship

  • Flexible remote work options

  • Part-time or full-time opportunities

  • Career growth within the travel industry

  • Positive, team-oriented culture๏ปฟ

Apply