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Part Time Customer Service Jobs in DeKalb, IL (NOW HIRING)

Customer Service Lead - Part-Time

Elgin, IL · On-site

$16/hr

  • Medical

  • Retirement

  • PTO

As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives ...

Customer Service Representative

Yorkville, IL · On-site

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 4706716: 2001 S Bridge St, Yorkville, Illinois 60560 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

Customer Service Representative

Elgin, IL · On-site

$16 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 4706797: 460 S McLean Blvd, Elgin, Illinois 60123 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join our ...

Customer Service Representative

Sycamore, IL · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 4701482: 439 E State St., Sycamore, Illinois 60178 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

Customer Service Representative

Elgin, IL · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 4706797: 460 S McLean Blvd, Elgin, Illinois 60123 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join our ...

Customer Service Representative

Elgin, IL · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 4706701: 2455 South St, Elgin, Illinois 60124 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join our ...

Customer Service Representative

Sycamore, IL · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 4701482: 439 E State St., Sycamore, Illinois 60178 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join ...

Customer Service Representative

Aurora, IL · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 4706708: 65 S Route 59, Aurora, Illinois 60504 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join our ...

Customer Service Representative

Yorkville, IL · On-site

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 4706712: 1421 N Bridge St, Yorkville, Illinois 60560 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

Customer Service Representative

Rockford, IL

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 4701474: 2301 S Perryville Rd, Rockford, Illinois 61016 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to ...

Customer Service Representative

Rockford, IL

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 4701425: 3819 Broadway, Rockford, Illinois 61108 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join our ...

Customer Service Representative

Sycamore, IL · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 4701482: 439 E State St., Sycamore, Illinois 60178 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

Customer Service Representative

Rockford, IL · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 4701425: 3819 Broadway, Rockford, Illinois 61108 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join our ...

Customer Service Representative

Campton Hills, IL · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 4706891: 40 IL-64, Campton Hills, Illinois 60175 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join our ...

Customer Service Representative

Bartlett, IL · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 4706829: 123 E Stearns Rd, Bartlett, Illinois 60103 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

Customer Service Representative

Marengo, IL · On-site

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 4706892: 600 N State St., Marengo, Illinois 60152 Shift Availability Overnights (Weekends Only) Time Type Part time Customer Service Representative We want you to join our team as a Customer ...

Customer Service Representative

Yorkville, IL · On-site

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 4706712: 1421 N Bridge St, Yorkville, Illinois 60560 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

Customer Service Representative

Sycamore, IL · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Store 4701482: 439 E State St., Sycamore, Illinois 60178 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join ...

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Showing results 1-20

Part Time Customer Service information

See DeKalb, IL salary details

$9

$18

$26

How much do part time customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for part time customer service in DeKalb, IL is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.53 per hour, depending on experience, location, and employer.

What is a part time customer service job?

Part time customer service jobs involve assisting customers with inquiries, problems, or orders, but on a schedule that is less than full-time—typically less than 35 hours per week. These roles can be found in various industries such as retail, hospitality, call centers, and online businesses. Responsibilities often include answering questions, resolving complaints, processing transactions, and providing information about products or services. Part time positions offer flexibility and are ideal for students, parents, or anyone seeking supplemental income. Employers usually look for good communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by part-time customer service representatives, and how can they be managed?

Part-time customer service representatives often face challenges such as quickly adapting to changing schedules, handling high volumes of customer inquiries during peak times, and staying updated with company policies despite working fewer hours. To manage these challenges, clear communication with supervisors, proactive time management, and utilizing available training resources are essential. Building strong teamwork skills also helps, as part-time staff frequently collaborate with full-time colleagues to ensure seamless service and support.

What is the difference between Part Time Customer Service vs Part Time Retail Associate?

AspectPart Time Customer ServicePart Time Retail Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, online support, in-store help desksRetail stores, shopping malls, supermarkets
Employer & Industry UsageCustomer service departments across various industriesRetail industry, sales environments
Common Search & ComparisonOften compared for customer interaction rolesSimilar roles involving direct customer engagement

Both roles involve direct customer interaction and require strong communication skills. While Part Time Customer Service typically focuses on resolving inquiries via phone or online, Part Time Retail Associate involves face-to-face sales and assistance in retail settings. The choice depends on your preferred work environment and interaction style.

What are the key skills and qualifications needed to thrive as a part time customer service representative, and why are they important?

To thrive as a Part Time Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional patience, active listening, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What are the most commonly searched types of Customer Service jobs in DeKalb, IL?

The most popular types of Customer Service jobs in DeKalb, IL are:

What are popular job titles related to Part Time Customer Service jobs in DeKalb, IL?

For Part Time Customer Service jobs in DeKalb, IL, the most frequently searched job titles are:

What job categories do people searching Part Time Customer Service jobs in DeKalb, IL look for?

The top searched job categories for Part Time Customer Service jobs in DeKalb, IL are:

What cities near DeKalb, IL are hiring for Part Time Customer Service jobs?

Cities near DeKalb, IL with the most Part Time Customer Service job openings:

Infographic showing various Part Time Customer Service job openings in DeKalb, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,374 per year, or $18.4 per hour.

Customer Service Lead - Part-Time

Burlington Stores

Elgin, IL • On-site

$16/hr

Part-time

Medical, Retirement, PTO

Re-posted 28 days ago


Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 941 frontline employees who took The Breakroom Quiz

20th of 21 rated department stores


Job description

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead !
Overview:
As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.
Key Responsibilities:
  • Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
  • Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
  • Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
  • Coordinate meal and break periods and monitor schedule adherence.

Requirements:
Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay: $16 per hour - $16 per hour
Location 00749 - Elgin
Posting Number P1-1076393-1
Address 250 S. Randall Rd
Zip Code 60123
Position Type Regular Part-Time
Career Site Category Store Associate
Position Category Retail Store
Base Pay $16 - $16 per hour

What Burlington employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Burlington logo

About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US