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Part Time Customer Service Jobs in Canton, MA (NOW HIRING)

Kevin Patrick Flanagan

Licensed CSR/Admin

Hopkinton, MA · On-site

$20 - $25/hr

We are a local insurance agency seeking a dependable, organized Part-Time Customer Service & Administrative Assistant to support our office approximately 1015 hours per week. This is a great ...

Circle K

Customer Service Representative

Wakefield, MA · On-site

$16.75 - $23/hr

Store 4707500: 448 Salem St, Wakefield, Massachusetts 01880 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

Circle K

Customer Service Representative

Wakefield, MA · On-site

$16.75 - $23/hr

Store 4707500: 448 Salem St, Wakefield, Massachusetts 01880 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

Circle K

Customer Service Representative

Salem, MA

$17.50 - $23.75/hr

Store 4707502: 323 Highland Ave, Salem, Massachusetts 01970 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

Circle K Stores, Inc.

Customer Service Representative

Salem, MA · On-site

$17.50 - $23.75/hr

Store 4707502: 323 Highland Ave, Salem, Massachusetts 01970 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

Savers Value Village

Customer Service Associate

Boston, MA · On-site

$17 - $17.92/hr

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds ...

Savers - US

Customer Service Associate

Norwood, MA · On-site

$16.50 - $22.50/hr

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds ...

Savers Value Village

Customer Service Associate

Saugus, MA · On-site

$15 - $15.81/hr

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds ...

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All JobsCustomer Service JobsPart Time Customer Service JobsPart Time Customer Service Jobs in Canton, MA

Part Time Customer Service information

See Canton, MA salary details

$10

$19

$28

How much do part time customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for part time customer service in Canton, MA is $19.88, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What is a part time customer service job?

Part time customer service jobs involve assisting customers with inquiries, problems, or orders, but on a schedule that is less than full-time—typically less than 35 hours per week. These roles can be found in various industries such as retail, hospitality, call centers, and online businesses. Responsibilities often include answering questions, resolving complaints, processing transactions, and providing information about products or services. Part time positions offer flexibility and are ideal for students, parents, or anyone seeking supplemental income. Employers usually look for good communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by part-time customer service representatives, and how can they be managed?

Part-time customer service representatives often face challenges such as quickly adapting to changing schedules, handling high volumes of customer inquiries during peak times, and staying updated with company policies despite working fewer hours. To manage these challenges, clear communication with supervisors, proactive time management, and utilizing available training resources are essential. Building strong teamwork skills also helps, as part-time staff frequently collaborate with full-time colleagues to ensure seamless service and support.

What are the key skills and qualifications needed to thrive as a part time customer service representative, and why are they important?

To thrive as a Part Time Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional patience, active listening, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What is the difference between Part Time Customer Service vs Part Time Retail Associate?

AspectPart Time Customer ServicePart Time Retail Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, online support, in-store help desksRetail stores, shopping malls, supermarkets
Employer & Industry UsageCustomer service departments across various industriesRetail industry, sales environments
Common Search & ComparisonOften compared for customer interaction rolesSimilar roles involving direct customer engagement

Both roles involve direct customer interaction and require strong communication skills. While Part Time Customer Service typically focuses on resolving inquiries via phone or online, Part Time Retail Associate involves face-to-face sales and assistance in retail settings. The choice depends on your preferred work environment and interaction style.

What are the most commonly searched types of Customer Service jobs in Canton, MA?

The most popular types of Customer Service jobs in Canton, MA are:

What job categories do people searching Part Time Customer Service jobs in Canton, MA look for?

The top searched job categories for Part Time Customer Service jobs in Canton, MA are:

What cities near Canton, MA are hiring for Part Time Customer Service jobs?

Cities near Canton, MA with the most Part Time Customer Service job openings:

Part Time Customer Service jobs near you
Infographic showing various Part Time Customer Service job openings in Canton, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,342 per year, or $19.9 per hour.

Licensed CSR/Admin

Kevin Patrick Flanagan

Hopkinton, MA • On-site

$20 - $25/hr

Part-time

Posted 13 days ago

Job description

We are a local insurance agency seeking a dependable, organized Part-Time Customer Service & Administrative Assistant to support our office approximately 1015 hours per week.

This is a great opportunity for someone looking for a flexible part-time position who is organized, comfortable working with customers, and interested in learning the insurance business.


The position will initially focus on administrative and customer service support, including preparing customer mailings and renewal letters, answering incoming phone calls, organizing client information, and assisting with general office tasks.


Candidates who already hold an active Property & Casualty insurance license are preferred, but we are also willing to consider the right person who is willing to obtain their license within 60 days of hire.


Once licensed and trained, the position will expand to include direct access to our insurance systems and additional customer service responsibilities such as processing policy changes, preparing insurance quotes, reviewing policies and renewals, and assisting customers with billing and coverage questions.


This is not a commission-only sales position. It is a part-time customer service and administrative role with the opportunity to take on more responsibility as you become licensed and experienced.


Insurance experience is helpful but not required. We are looking for someone dependable, organized, comfortable speaking with customers, and willing to learn.


Benefits

Hourly Base Salary Based on Experience

Flexible Schedule

Tuition Reimbursement


Responsibilities

Initial responsibilities will include:

Answering incoming telephone calls and assisting or directing customers appropriately

Preparing and processing customer mailings

Preparing renewal letters and other client correspondence

Updating and maintaining accurate customer information

Assisting with data entry and general administrative tasks

Following up on routine customer service items

Helping keep agency workflows organized and on schedule

Providing friendly, professional service to customers


Once Property & Casualty licensed and trained, responsibilities will expand to include:


Processing policy changes and customer service requests

Preparing auto, home and other personal insurance quotes

Reviewing existing policies and upcoming renewals

Assisting customers with billing questions and payment issues

Explaining basic policy information and coverage options

Communicating with insurance carriers regarding customer policies

Identifying potential coverage gaps or opportunities for additional coverage

Documenting customer interactions and maintaining accurate agency records

Assisting the agency with retention and renewal activities


Requirements

Available approximately 1015 hours per week

Strong organizational skills and attention to detail

Comfortable speaking with customers by telephone, email and text

Professional, friendly and dependable

Good written and verbal communication skills

Comfortable learning new computer systems and working with multiple applications

Able to work independently and follow established procedures

Prior customer service or administrative experience preferred

Insurance agency experience is helpful but not required

Must currently hold an active Property & Casualty insurance license OR be willing to obtain one within 60 days of hire

Ability to maintain confidentiality and handle customer information professionally

Willingness to learn insurance products, agency procedures and carrier systems