ZipRecruiter

Log In

2

Part Time Customer Service Representative Sykes Jobs

Exchange Bank

Part Time Customer Service Rep

Omaha, NE · On-site

$15.25 - $20.75/hr

The Customer Service Representative (CSR) provides the first point of contact for all customers ... Part Time position, 20-25 hrs per week with rotating Saturday mornings. Exchange Bank is an Equal ...

next page

Showing results 1-20

All JobsCustomer Service Representative Sykes JobsPart Time Customer Service Representative Sykes Jobs

Part Time Customer Service Representative Sykes information

See salary details

$9

$18

$26

How much do part time customer service representative sykes jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for part time customer service representative sykes in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Part Time Customer Service Representative Sykes vs Part Time Customer Support Specialist?

AspectPart Time Customer Service Representative SykesPart Time Customer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; specialized training may be offered
Work EnvironmentCall centers, remote or office-basedCall centers, remote or office-based
Employer & IndustrySykes, customer service industryVarious companies, customer support industry
Job FocusHandling customer inquiries, resolving issues, providing product infoAssisting customers, troubleshooting, technical support

Both roles involve assisting customers via phone or online, often in call center settings. The main difference lies in the job focus: Customer Service Representatives primarily handle general inquiries and issue resolution, while Customer Support Specialists may provide more technical or specialized support. Both positions typically require similar credentials and work environments, making them closely related but distinct in their specific responsibilities.

What cities are hiring for Part Time Customer Service Representative Sykes jobs? Cities with the most Part Time Customer Service Representative Sykes job openings:
What are the most commonly searched types of Customer Service Representative Sykes jobs? The most popular types of Customer Service Representative Sykes jobs are:
What states have the most Part Time Customer Service Representative Sykes jobs? States with the most job openings for Part Time Customer Service Representative Sykes jobs include:
Part Time Customer Service Representative Sykes jobs near you
Part-time Customer Service Representative

Part-time Customer Service Representative

Hoover Electric, Plumbing, Heating, and Cooling

Troy, MI • On-site

$18 - $22/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Description:

Part-time Customer Service Representative

At Hoover, we're more than a home services company—we're a community. As a trusted local business experiencing rapid growth, we take pride in delivering quality work while creating an environment where employees feel supported, valued, and empowered to succeed.

We're currently looking for a Customer Service Representative to serve as the first point of contact for our customers. In this role, you'll help create an exceptional customer experience by providing outstanding service over the phone, accurately managing customer information, and supporting our internal operations. Your professionalism, communication skills, and attention to detail will help ensure every customer interaction reflects the Hoover standard.

At Hoover, you get more than just a paycheck—you get the opportunity to grow your career with a company that treats employees like family and delivers the quality our community depends on.


Compensation & Benefits

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Prescription Drug Coverage
• Employee Assistance Program (EAP)
• Company-Matched 401(k) Retirement Plan
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Paid Time Off and Vacation
• 6 Paid Holidays
• Biweekly Pay


Tools & Support

• Consistent Weekly Work Schedule (Monday–Friday with occasional Saturdays)
• Ongoing Technical and Professional Development Training
• Supportive Team Environment with Advancement Opportunities
• Modern Customer Management Software and Systems
• NB Fitness Discount


Responsibilities

• Answer all inbound calls using company-approved scripts, policies, and service standards
• Accurately enter and maintain customer records within company software
• Monitor and respond promptly to voicemails, emails, and marketing-generated leads
• Notify dispatch immediately of canceled appointments to maximize schedule efficiency
• Meet daily Customer Service Representative Key Tracking Indicators (KTIs) and submit weekly performance updates
• Make outbound calls to VIP Maintenance Plan members to schedule prepaid maintenance visits
• Resolve customer questions and concerns professionally, escalating issues when appropriate
• Ensure all documentation, forms, and payments are completed accurately and submitted on time
• Work collaboratively with dispatch, technicians, and management to deliver an exceptional customer experience


Performance Expectations

• Answer 30–60 inbound calls per day with professionalism and efficiency
• Maintain a booking efficiency of at least 85%
• Schedule a minimum of 10 VIP prepaid maintenance visits each month
• Maintain accurate customer records and complete documentation with minimal errors
• Create positive customer experiences that generate loyalty, referrals, and positive reviews
• Demonstrate reliability, accountability, and professionalism in every customer interaction


Desired Traits

• Positive, dependable, and accountable with a strong work ethic
• Professional communicator with exceptional customer service skills
• Coachable, team-oriented, and eager to learn and grow
• Organized with strong attention to detail and excellent time management skills
• Calm problem solver who remains composed in fast-paced situations
• Confident and comfortable asking for the appointment while helping customers find the best solution
• High-energy team player who contributes positively to Hoover's culture
• Committed to delivering an outstanding customer experience on every interaction

Requirements:

· 1–2 years of experience in a call center or customer-facing administrative role

· Excellent verbal and written communication skills

· Attention to detail and organizational skills

· Proficient in Microsoft Office and/or Service Titan experience is a plus

· Ability to multitask and remain calm under pressure

· Customer-first mindset with a proactive, solution-oriented approach