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Part Time Customer Service Agent Jobs in Illinois

DSV A/S

Customer Service Agent

Aurora, IL · On-site

$14.75 - $19.75/hr

Customer Service Agent Time Type: Full Time Department: ☐ Admin ☐ Corporate ☒ Ops ☐ Safety ☐ Training FLSA Status: ☐ Exempt ☒ Non-Exempt Job Status: ☒ F/T ☐ P/T ☐ Temporary Amount ...

NVA

Part- Time Customer Service Representative

Geneva, IL · On-site

$16 - $18/hr

PART - TIME CUSTOMER SERVICE REPRESENTATIVE (CSR) Valley Animal Hospital is seeking passionate and dependable individuals who are interested in client and patient services to add to our growing ...

Europcar

Customer Service Agent - $18.50

Chicago, IL

$16 - $21.50/hr

... Agent: * Provide a warm, friendly welcome to all returning customers with a positive and ... Inspect vehicles for quality standards and promptly pull any that need servicing * Facilitate ...

Worldwide Flight Services

$19/hr

... customer service skills to ensure smooth and efficient airport operations. Compensation: $19.00 Per Hour Employment Status: Part-Time Want to learn more clink the link Day in the Life of a Ramp Agent ...

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All JobsCustomer Service Agent JobsPart Time Customer Service Agent JobsPart Time Customer Service Agent Jobs in Illinois

Part Time Customer Service Agent information

See Illinois salary details

$9

$17

$26

How much do part time customer service agent jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for part time customer service agent in Illinois is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.33 per hour, depending on experience, location, and employer.

What is a part time customer service agent?

Part time customer service agents are employees who assist customers with inquiries, complaints, and other service-related issues, but work fewer hours than full-time staff—typically less than 35 hours per week. Their main responsibilities include answering calls or emails, resolving problems, providing information about products or services, and ensuring customer satisfaction. Part time positions offer flexibility for those balancing other commitments, such as students or individuals seeking supplemental income. While their hours may be limited, they are still expected to deliver professional and efficient service to customers.

What are the key skills and qualifications needed to thrive as a part time customer service agent?

To thrive as a Part Time Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude help agents build rapport and effectively resolve customer issues. These skills ensure customer satisfaction, efficient service delivery, and contribute to a positive brand reputation.

How do part time customer service agents typically balance workload and shift flexibility?

Part-time customer service agents often benefit from flexible scheduling, which can make it easier to balance work with personal commitments or other jobs. However, this flexibility may also mean adjusting to varying shift times, including evenings or weekends, depending on the employer’s needs. Clear communication with your supervisor and proactive shift planning can help manage workload expectations. Most teams use scheduling software to coordinate coverage and allow agents to swap shifts when needed, fostering a supportive team environment.

What is the difference between Part Time Customer Service Agent vs Part Time Call Center Representative?

AspectPart Time Customer Service AgentPart Time Call Center Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail stores, service centers, online supportCall centers, telecommunication companies, customer support centers
Employer & Industry UsageRetail, hospitality, e-commerceTelecom, tech support, insurance
Search & Comparison IntentCustomer service roles, part-time customer supportCall center jobs, telephonic customer service

Both roles involve assisting customers, but Part Time Customer Service Agents often work face-to-face or online in retail or service environments, while Part Time Call Center Representatives primarily handle customer inquiries via phone in call centers. The required skills and credentials are similar, but the work setting differs.

What are the most commonly searched types of Customer Service Agent jobs in Illinois?

The most popular types of Customer Service Agent jobs in Illinois are:

What are popular job titles related to Part Time Customer Service Agent jobs in Illinois?

For Part Time Customer Service Agent jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Part Time Customer Service Agent jobs in Illinois look for?

The top searched job categories for Part Time Customer Service Agent jobs in Illinois are:

What cities in Illinois are hiring for Part Time Customer Service Agent jobs?

Cities in Illinois with the most Part Time Customer Service Agent job openings:

Part Time Customer Service Agent jobs near you
Infographic showing various Part Time Customer Service Agent job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,622 per year, or $17.6 per hour.

CUSTOMER SERVICE AGENT

Flossmoor, IL • On-site

Homewood-Flossmoor Park District
Real Estate • 51 - 200 employees
Learn more about Homewood-Flossmoor Park Districtexternal

$15 - $17/hr

Part-time

Retirement, PTO

Posted 6 days ago

Job description

JOB SUMMARY: Under the supervision and direction of the Manager, the Customer Service Agent is responsible for the efficient operation of the customer service desk. Customer Service Agent is responsible for handling the daily business at the customer service desk, registrations, open skating, skate rental and ice rental payments, answering telephones and giving information on Ice Arena programs and operations, daily deposits/bookkeeping. Works hours as assigned including days, nights, weekends. The H-F Park District's mission statement is "to enhance the quality of life through diverse recreational opportunities, facilities and parks while caring for the environment".
ESSENTIAL JOB RESPONSIBILITIES:
  • Provide outstanding customer service to our internal and external guests by providing friendly, responsive, courteous and helpful service.
  • Greet visitors promptly and courteously, interact with customers to meet their needs while visiting the facility
  • Will assist the supervisors, manager in the actual operation of the facility
  • Responsibly and accurately handle cash, check or credit card payments, maintain a balanced cash drawer, and process a balanced deposit
  • Understand Ice Arena policies
  • Perform other work as assigned
  • Adhere to all policies and procedures outlined in the Policy and Procedure Manual, Personnel Manual and Safety Manual
  • Be prepared to respond to medical emergencies
  • Have a basic knowledge of all facilities, parks, programs, special events, and memberships; or know how and where to obtain the information
  • Assist all employees of the Park District as needed
  • Other related job duties as assigned.

COGNITIVE SKILLS REQUIRED:
  • Must be able to read, write and organize materials
  • Must be able to communicate effectively orally and in writing
  • Must be able to troubleshoot, solve problems and exercise good judgement
  • Must be a self-starter able to work with minimal supervision
  • Must be able to assist customers both in person and by phone in a professional and courteous manner
  • Must be able to register participants for various programs with consistency and accuracy
  • Must be able to handle pressure and an active environment
  • Must be able to communicate with all departments

JOB SKILLS AND QUALIFICATIONS:
  • Professional demeanor and outstanding customer service skills
  • Accurate in work with great attention to detail
  • Ability to diffuse difficult situations or contentious customer interactions
  • Ability to handle emergencies in a calm and professional manner
  • Knowledge and skills with computers and software including Microsoft Office
  • Ability to learn additional software and systems required for business transactions

EDUCATION AND TRAINING:
  • Customer Service experience preferred
  • CPR/First Aid Certified.

PHYSICAL REQUIREMENTS:
STANDING: Extended periods of time
SITTING: Some
WALKING: Some
LIFTING: Occasional under 25 pounds
STOOPING: Yes, to retrieve information from low files
REACHING: Minimal
CLIMBING: Minimal
VERBAL: Extensive, must be able to communicate with in-person customers and over a phone
VISION: Extensive, must be able to read, write and use a computer
HOURS:
The Customer Service Agent may work any hours that Park District facilities are open.
Part-Time Benefits:
  • Discounted individual fitness membership at Racquet Fitness Center
  • Discounted golf fees and driving range tokens at Coyote Run
  • Individual admission to open skate at H-F Ice Arena
  • Individual Lions pool pass
  • 20% off (1) facility rental/year
  • 20% off birthday party package for child(ren)
  • 20% off program fees
  • Irons Oaks ropes course & climbing tower
  • Individual ski rental at Irons Oaks (cross-country skiing)
  • 457 Retirement Plan
  • Participation in Illinois Municipal Retirement Fund - only available if required minimum hours are met (work more than 1,000 hours in a year).
  • Paid CPR/AED training and certification.
  • Additional benefits for facility employees only.
  • Paid Leave Time Off

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