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Part Time Cisco Ucce Engineer Jobs in Florida (NOW HIRING)

Solutions Engineer, Sr

Orlando, FL · On-site

$51.75 - $66.50/hr

... part time employees. Forbes Recognizes Orlando Health as a Best-In-State Employer * Forbes has ... Strong knowledge of Cisco routing and switching , including configuration, maintenance, and support ...

Solutions Engineer, Sr

Orlando, FL

$51.75 - $66.50/hr

... part time employees. Forbes Recognizes Orlando Health as a Best-In-State Employer * Forbes has ... Two (2) related certifications preferred - Cisco, Microsoft, VMWare, Citrix, Storage or Cloud.

... part time employees. Forbes Recognizes Orlando Health as a Best-In-State Employer * Forbes has ... Licensure/Certification • One (1) related certification required - Cisco, Microsoft, VMWare ...

Solutions Engineer, Sr

Orlando, FL · On-site

$51.75 - $66.50/hr

... part time employees. Forbes Recognizes Orlando Health as a Best-In-State Employer * Forbes has ... Two (2) related certifications preferred - Cisco, Microsoft, VMWare, Citrix, Storage or Cloud.

Part Time Cisco Ucce Engineer information

What is a part time Cisco UCCE engineer?

A Part Time Cisco UCCE Engineer is an IT professional who specializes in the configuration, maintenance, and support of Cisco Unified Contact Center Enterprise (UCCE) systems, working on a part-time basis. These engineers help organizations manage complex contact center solutions, integrating voice, chat, and digital channels to improve customer service operations. Their responsibilities may include troubleshooting issues, optimizing system performance, and implementing new features or updates. Working part-time allows for flexible hours, making this role suitable for professionals seeking work-life balance or additional income.

What are the typical responsibilities and challenges faced by a part time Cisco UCCE engineer?

As a part-time Cisco UCCE Engineer, you'll often be responsible for maintaining and supporting Cisco Unified Contact Center Enterprise environments, troubleshooting issues, and implementing configuration changes as requested by clients or internal teams. One common challenge in a part-time capacity is balancing urgent support tasks with proactive system maintenance within limited hours. You may also collaborate frequently with network engineers, system administrators, and end-users to ensure seamless contact center operations. Time management and clear communication are crucial to coordinate effectively with full-time staff and deliver high-quality support.

What are the key skills and qualifications needed to thrive as a part time Cisco UCCE engineer, and why are they important?

To thrive as a Part Time Cisco UCCE Engineer, you need expertise in Cisco Unified Contact Center Enterprise (UCCE) architecture, configuration, and troubleshooting, along with relevant industry certifications such as CCNP Collaboration or CCIE. Familiarity with Cisco Unified Communications Manager (CUCM), Finesse, ICM scripting, and related monitoring tools is typically required. Strong problem-solving, communication, and time management skills are essential for efficiently addressing technical issues and collaborating with remote teams. These skills and qualities are crucial for ensuring reliable contact center operations and delivering high-quality support in a flexible, part-time capacity.

What is the difference between Part Time Cisco Ucce Engineer vs Part Time Cisco Collaboration Engineer?

AspectPart Time Cisco Ucce EngineerPart Time Cisco Collaboration Engineer
CertificationsCCNA Collaboration, CCNP CollaborationCCNA Collaboration, CCNP Collaboration
Work EnvironmentNetwork labs, client sites, remote supportNetwork labs, client sites, remote support
Industry UsageVoIP, UC solutions, Cisco collaboration toolsUnified communications, VoIP, collaboration platforms

Both roles focus on Cisco collaboration technologies and require similar certifications. The main difference lies in the job scope: Cisco Ucce Engineers specialize in Cisco Unified Communications solutions, while Cisco Collaboration Engineers may have a broader focus on various collaboration platforms. Both roles are common in IT and networking environments, often overlapping in responsibilities and skills.

What are the most commonly searched types of Cisco Ucce Engineer jobs in Florida?

The most popular types of Cisco Ucce Engineer jobs in Florida are:

Solutions Engineer, Sr

Orlando, FL • On-site


Orlando Health
Health Care and Social Assistance • 10K+ employees

7.4

Company rating: 7.4 out of 10

Based on 625 frontline employees who took The Breakroom Quiz

270th of 896 rated healthcare providers

Great coworkers

People enjoy working here

Good employer


$51.75 - $66.50/hr

Full-time, Part-time

Medical, Retirement, PTO

Re-posted 14 days ago


Job description


Position Summary

At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities. Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida’s east to west coasts and beyond.

Status: Full-Time 

Schedule: Monday-Friday, 8am-5pm

Location: Onsite

*On Call Required*

ORLANDO HEALTH - BENEFITS & PERKS:

All Inclusive Benefits (start day one)

  • Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Forbes Recognizes Orlando Health as a Best-In-State Employer

  • Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.

Employee-centric

  • Orlando Health has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare.

Position Summary
Responsible for evaluating, designing and developing technical solutions within the technology functions of the
company in accordance with the policies and practices at Orlando Health. Also, this position will be responsible for
hands-on analysis and design of various current and new initiatives while maintaining current Orlando Health
Systems.

 

Hands-on experience supporting and managing enterprise Wi-Fi environments, including deployment, configuration, optimization, and troubleshooting of wireless networks.

 

Strong knowledge of Cisco routing and switching, including configuration, maintenance, and support of enterprise network infrastructure.

 

Experience administering and troubleshooting firewalls, including security policies, access controls, VPNs, and network security best practices.

 

Proven ability to perform network troubleshooting and root cause analysis across LAN, WAN, wireless, and security environments.

 

Experience with infrastructure implementations, including network upgrades, migrations, deployments, and hardware refresh projects.

 

Demonstrated success participating in or leading network-related projects, coordinating with cross-functional teams to deliver solutions on time and within scope.


Responsibilities

Essential Functions
• Self-directed work with limited management direction and exercises considerable latitude in determining
technical objectives.
• Excellent verbal and written communication skills.
• Analyzing the systems and requirements to provide best technical solutions.
• Technical leadership and advise on designs for applications in scope.
• Leads design reviews, planning, developing and resolving technical issues.
• Proven experience design, and development of a roadmap and implementation plan based upon a current vs.
future state in a cohesive solution architecture viewpoint.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA
and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.


Other Related Functions
• Partners with other architects and engineering teams to define, design and implement components of the
platform and application architecture.
• Participates in technical presentations and info-sharing sessions to create a clear and uniform understanding
of the new systems to various constituents within
• Provides Level-3 support and lead resolution of technical issues as they arise.
• Creates roadmap documents, architectural documents, process documents, standards documents and
governance documents.
• Drives the design and construction of a client’s complex business problems into innovative technology
solutions.
• Develops and owns list of final enhancements, also performs technical design reviews and code reviews.


Qualifications

Education/Training
• Bachelor’s degree required. Associate’s degree and two (2) years of directly related work experience may
substitute for the Bachelor’s degree (in addition to the requirements listed in the Experience section). Four
(4) years of directly related work experience may also substitute for the Bachelor’s degree (in addition to the
requirements listed in the Experience section).


Licensure/Certification
• Two (2) related certifications preferred – Cisco, Microsoft, VMWare, Citrix, Storage or Cloud.

CCNP (Cisco Certified Network Professional) certification strongly preferred. 


Experience
• Seven (7) years of progressive hands-on experience in a technical environment and/or solutions
implementation role.
• Extensive Experience with Network Infrastructure, VoIP, Computing, Virtualization and Storage.

Qualifications:

Education/Training
• Bachelor’s degree required. Associate’s degree and two (2) years of directly related work experience may
substitute for the Bachelor’s degree (in addition to the requirements listed in the Experience section). Four
(4) years of directly related work experience may also substitute for the Bachelor’s degree (in addition to the
requirements listed in the Experience section).


Licensure/Certification
• Two (2) related certifications preferred – Cisco, Microsoft, VMWare, Citrix, Storage or Cloud.

CCNP (Cisco Certified Network Professional) certification strongly preferred. 


Experience
• Seven (7) years of progressive hands-on experience in a technical environment and/or solutions
implementation role.
• Extensive Experience with Network Infrastructure, VoIP, Computing, Virtualization and Storage.

Education:UNAVAILABLEEmployment Type: UNAVAILABLE

Orlando Health logo

About Orlando Health

Sourced by ZipRecruiter

Orlando Health is a 3,200-bed system that includes 15 wholly-owned hospitals and emergency departments; rehabilitation services, cancer institutes, heart institutes, imaging and laboratory services, wound care centers, physician offices for adults and pediatrics, skilled nursing facilities, an in-patient behavioral health facility, home healthcare services in partnership with LHC Group, and urgent care centers in partnership with CareSpot Urgent Care. Nearly 4,200 physicians, representing more than 80 medical specialties and subspecialties have privileges across the Orlando Health system, which employs nearly 22,000 team members. Areas of clinical excellence are orthopedics, heart and vascular, cancer care, neurosciences, surgery, pediatric specialties, neonatology, women's health and trauma.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Orlando, FL, US

Year founded

1918


What Orlando Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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