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Customer Service Representative
Location: Whitefish, MT 59937
Position: Part-Time
Job Description
We are seeking a dedicated and friendly Customer Service Representative to join our team in Whitefish, MT. This part-time role focuses on providing exceptional support to our clients, primarily in the insurance sector. The ideal candidate will have strong communication skills, a customer-first attitude, and the ability to handle inquiries and returns efficiently.
Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Assist customers with insurance-related questions, claims, and policy information.
- Process returns and handle related documentation accurately and timely.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with other departments to resolve customer issues effectively.
- Provide product and service information to customers to enhance their experience.
Qualifications
- Previous experience as a Customer Service Representative, preferably in insurance.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks and work in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Proficient with computer systems and customer service software.
- Reliable and able to work part-time hours as scheduled.
How to Apply
If you are passionate about helping customers and have experience in insurance-related customer service, please submit your resume and cover letter for consideration.
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