2

Part Time Call Center Jobs in Montgomery, AL (NOW HIRING)

... for part-time roles)  * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more   

... for part-time roles) * Back-end support to allow you more time to focus on your patients:finance, IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

... for part-time roles)  * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more   

... for part-time roles)  * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more   

... for part-time roles)  * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more   

... for part-time roles) * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

Part Time Call Center information

See Montgomery, AL salary details

$10

$17

$24

How much do part time call center jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for part time call center in Montgomery, AL is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.04 per hour, depending on experience, location, and employer.

What is a part time call center job?

Part-time call center jobs involve working in a customer service or support role for fewer hours than a full-time position, typically ranging from 15 to 30 hours per week. Employees answer calls, help customers with inquiries or complaints, and may also handle sales or technical support. These positions often offer flexible schedules, making them suitable for students, parents, or individuals seeking supplemental income. Part-time call center agents must have good communication skills, patience, and the ability to multitask in a fast-paced environment.

What skills and qualifications are needed to thrive as a part time call center representative?

To thrive as a Part Time Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are crucial for providing efficient, positive customer experiences and maintaining productivity in a fast-paced environment.

What are common challenges faced by part time call center agents, and how can they be managed?

Part-time call center agents often face challenges such as managing high call volumes in limited hours and quickly adapting to shifting schedules or call types. To succeed, it's important to develop strong time management skills and become comfortable with using customer relationship management (CRM) software efficiently. Regular communication with supervisors and team members can help address concerns and provide support, while ongoing training ensures agents stay updated on products and policies. Proactively seeking feedback and using call scripts effectively can also make the role more manageable and rewarding.

What is the difference between Part Time Call Center vs Customer Service Representative?

AspectPart Time Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, often in a shared spaceOffice or remote, direct interaction with customers
Industry UsageCommon in telecommunication, retail, and service sectorsUsed across various industries including retail, banking, and healthcare
Search/Comparison IntentOften compared for part-time roles in call centersCompared for customer-facing roles in different settings

Part Time Call Center roles typically involve handling inbound or outbound calls in a call center environment, often with flexible hours. Customer Service Representatives may work in similar settings but can also interact face-to-face or via online channels. Both roles require good communication skills and basic credentials, but the main difference lies in the work environment and specific job functions.

Which part time call center pay the most?

Part-time call center positions that handle specialized or technical support, such as IT or healthcare customer service, tend to pay higher wages. Additionally, call centers that operate in high-cost living areas or offer performance-based incentives often provide higher pay rates for part-time roles.

What are the most commonly searched types of Call Center jobs in Montgomery, AL?

The most popular types of Call Center jobs in Montgomery, AL are:

What cities near Montgomery, AL are hiring for Part Time Call Center jobs?

Cities near Montgomery, AL with the most Part Time Call Center job openings:

Infographic showing various Part Time Call Center job openings in Montgomery, AL as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,855 per year, or $17.7 per hour.

Call Center Rep 3:00pm-11pm Part Time

Montgomery, AL • On-site

$15.75 - $19.75/hr

Part-time

Re-posted 20 days ago


Job description

Description:


· Must operate (cell phones, UAB paging, Access 3000, ASCOM phone) and/or monitor electronic telephone attendant console, a personal computer (PC), radio paging system, two-way radio, public address system, and other associated equipment. Have the ability to handle: emergency calls, medical emergencies, fire procedures, control groups, bomb threats, knowledge of the security alarms, disaster plans and other urgent matters as they arise.

· The operator must work independently, carrying out recurring duties following established policies and procedures.

· The operator must have the ability to problem solve and make decisions in emergency situations.

· Operators must have the ability to meet and deal with people from a variety of backgrounds with varying levels of understanding, work under pressure and stressful conditions and adapt to changing work condition.

· Telephone operator must be able to speak and understand English as a primary language with a high level of comprehension.

· Operators must have excellent customer service skills.

· Be able to assume the responsibility for placing a variety of special long-distance calls (e.g. conference calls, appointment calls) over varied circuits or routings or performing information operator work. 

· The Candidate shall ensure that the switchboard is manned 24 hours per day, seven days per week, including holidays.

· The Candidate shall provide general and patient information to direct person-to-person contacts

· The Candidate shall handle emergency calls, such as cardiac arrests, telephone or telephone system failure, fire alarms, control panel alarms, bomb threats, disasters, etc., by contacting the appropriate VA personnel and/or telephone technician

· The Candidate shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number.

· The Candidate shall respond to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard.

· The Candidate shall respond to all operator assisted calls within 30 seconds and initiate appropriate action(s) upon request from the caller.

· The Candidate shall collect relevant caller data to assist with measurement, tracking and reporting activities.

· The Candidate shall track inquires, questions and answers and provide resolution.

· The Candidate must be familiar with the Communications Departmental Policies & Procedures, Including Hospital Policies &   Procedures For Emergencies, Disasters, and other similar situations.

· The Candidate must be able to Speak Clearly and in a Proper Tone So As To Be understood in all capacities.

· The Candidate shall maintain and update Various On-Call Schedules.

· The Candidate shall operate monitor and responds to fire and smoke alarms. 

· The Candidate shall provide directory information for both internal and external caller through computer system

· The Candidate should have ability to handle busy switchboard and emergency situations.

· The Candidate should provide best customer service at all times while using good discretion and judgment.

· The Candidate shall perform Other Duties as Assigned or Directed to Ensure Smooth Operation of the Department.

Requirements:

MINIMUM REQUIRED SKILLS/EXPERIENCE:

· The Candidate must have 1 -2 years of experience as a Telephone Operator.

· The Candidate must be able to assume the responsibility for placing a variety of special long-distance calls (e.g. conference calls, collect calls, appointment calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization. 

· The Candidate must have the ability to meet and deal with people from a variety of backgrounds with varying levels of understanding, work under pressure and stressful conditions and adapt to changing work conditions.