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Part Time Call Center Weekends Jobs in Boston, MA

Skills Trainer

Brockton, MA · On-site

$29.45/hr

Help us Build a Thriving New England! - Part Time in Norwood Ascentria Care Alliance has been transforming underserved communities for over 150 years, providing a wide range of services to children ...

Skills Trainer

Brockton, MA

$26.50 - $29.45/hr

Help us Build a Thriving New England! - Part Time in Norwood Ascentria Care Alliance has been transforming underserved communities for over 150 years, providing a wide range of services to children ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Availability to work some weekends * Able to lift up to 50 lbs unassisted and up to 100 lbs with ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Availability to work some weekends * Able to lift up to 50 lbs unassisted and up to 100 lbs with ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Availability to work some weekends * Able to lift up to 50 lbs unassisted and up to 100 lbs with ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Availability to work some weekends * Able to lift up to 50 lbs unassisted and up to 100 lbs with ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Availability to work some weekends * Able to lift up to 50 lbs unassisted and up to 100 lbs with ...

Showing results 41-60

Part Time Call Center Weekends information

See Boston, MA salary details

$11

$19

$27

How much do part time call center weekends jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for part time call center weekends in Boston, MA is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $20.91 per hour, depending on experience, location, and employer.

What is a part time call center weekend job?

Part time call center weekend jobs are positions where employees work in a call center setting primarily on weekends and for fewer hours than a full-time schedule. These jobs typically involve answering customer inquiries, resolving issues, or making outbound calls. They are ideal for individuals seeking flexible work schedules, such as students or those with other weekday commitments. Weekend call center agents must have strong communication skills, patience, and the ability to handle a variety of customer concerns. Many companies offer training to help new hires succeed in these roles.

What are the typical responsibilities and challenges of working in a part-time call center role on weekends?

In a part-time call center weekend role, your primary responsibilities usually include handling inbound and outbound customer calls, resolving issues, and providing information or support tailored to the company's products or services. One common challenge is managing high call volumes during peak weekend hours while maintaining quality customer service. Additionally, you may work with a smaller weekend team, requiring flexibility and strong communication skills to collaborate effectively. This role can offer valuable experience in customer relations and may provide opportunities to transition into full-time or specialized positions within the company.

What are the key skills and qualifications needed to thrive as a part time call center agent on weekends, and why are they important?

To thrive as a Part Time Call Center Agent on weekends, you typically need strong verbal communication skills, basic computer proficiency, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is commonly required. Patience, active listening, and problem-solving abilities are critical soft skills that help agents manage customer inquiries effectively. These competencies are essential for delivering excellent customer service, resolving issues efficiently, and maintaining satisfaction during high-volume weekend shifts.

What is the difference between Part Time Call Center Weekends vs Part Time Customer Service Representative?

AspectPart Time Call Center WeekendsPart Time Customer Service Representative
Work EnvironmentCall centers, inbound/outbound calls, shared workspaceOffice or remote, direct customer interaction
Required CredentialsBasic communication skills, sometimes high school diplomaSimilar; emphasis on communication and problem-solving skills
Industry UsageCustomer support, telecommunication, retailCustomer support across various industries
Work SchedulePart-time, weekends onlyPart-time, flexible hours including weekends

Both roles involve customer interaction and require strong communication skills. The main difference is that Part Time Call Center Weekends specifically emphasizes weekend shifts in a call center environment, while Part Time Customer Service Representative may include weekday shifts and a broader range of customer service settings.

Infographic showing various Part Time Call Center Weekends job openings in Boston, MA as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,476 per year, or $19.5 per hour.

SOC Operator | Part-Time | Friday-Saturday Overnight | $25/hr

Securitas

Boston, MA • On-site

$25/hr

Part-time

Medical, Dental, Life, Retirement, PTO

Posted 7 days ago


Securitas rating

6.0

Company rating: 6.0 out of 10

Based on 1,001 frontline employees who took The Breakroom Quiz

64th of 118 rated security


Job description

SOC Operator 

We help make your world a safer place.

Securitas is a global leader in advanced and sustainable security solutions, operating in 47 countries with over 355,000 employees and serving more than 150,000 clients worldwide. For more than 80 years, we’ve protected what matters most making us a trusted partner for clients and an employer of choice.

At Securitas, our mission is guided by our core values: Integrity, Vigilance, and Helpfulness. These values define who we are and drive how we serve our clients and communities.


Position Overview

As a SOC Operator, you play a critical role in maintaining a safe and secure environment through centralized monitoring and coordination. This position is responsible for managing security systems, monitoring alarms and communications, dispatching emergency services, and documenting incidents in real time.

SOC Operators serve as the command center for security operations—ensuring rapid response, accurate reporting, and continuous situational awareness.

If you have experience in call centers, dispatch, customer service, or surveillance monitoring, this role is a great fit. If not, we provide the training needed to launch your career in the security field.


Key Responsibilities

  • Alarm Monitoring: Monitor intrusion detection systems and other security technologies to identify and respond to threats
  • Radio & Communication Monitoring: Listen to and manage law enforcement and security radio traffic while maintaining real-time awareness
  • Incident Dispatching: Coordinate and dispatch appropriate emergency services or on-site personnel
  • Event Logging & Reporting: Accurately log incidents, maintain detailed records, and prepare professional reports
  • Video Surveillance: Monitor CCTV systems to detect suspicious activity and support investigations
  • System Operations: Perform remote alarm panel programming and system troubleshooting as needed
  • Customer Support: Provide clear, professional communication to clients, employees, and emergency responders
  • Incident Analysis: Review events and assist with identifying trends or areas for improvement

Minimum Qualifications

  • At least 18 years of age
  • High School Diploma or GED (or willingness to obtain within six months)
  • Legal authorization to work in the United States
  • Customer service
  • Computer skills
  • Reliable communication 
  • Ability to multitask under stress
  • Valid driver license 
  • Ability to read, write, and speak English
  • Successful completion of pre-employment screening (background check and drug test)

Preferred Experience

  • Call center, dispatch, or monitoring experience
  • Security operations center (SOC) experience
  • Familiarity with CCTV, alarm systems, or dispatch software

Core Competencies

  • Strong attention to detail and situational awareness
  • Ability to multitask in a fast-paced, high-pressure environment
  • Excellent communication skills (written and verbal)
  • Strong problem-solving and decision-making abilities
  • Professionalism and composure during emergencies
  • Team-oriented with adaptability to changing conditions

Working Conditions

  • Primarily seated in a centralized control room setting
  • Extended periods of computer and system monitoring
  • Fast-paced environment requiring quick decision-making
  • May include evenings, weekends, holidays, or overtime
  • Regular interaction with clients, employees, and emergency personnel

Why Join Securitas?

  • Apply quickly and efficiently online
  • Interview from the convenience of your home
  • Weekly pay
  • Competitive benefits package
  • Flexible schedules

Equal Opportunity Employer

Securitas Security Services is proud to be an Equal Opportunity Employer. We are committed to diversity, equity, inclusion, and belonging in the workplace. All qualified applicants will receive consideration without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.


See a different world. Join Securitas today.

#Bostonsouth

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include: 
  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

What Securitas employees say

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