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Part Time Call Center Representative Jobs in Rhode Island

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How much do part time call center representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for part time call center representative in Rhode Island is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.85 per hour, depending on experience, location, and employer.

What does a part time call center representative do?

A Part Time Call Center Representative is responsible for handling incoming or outgoing customer calls on behalf of a company. Their main duties include answering questions, resolving complaints, providing information about products or services, and documenting customer interactions. They typically work flexible hours, often evenings or weekends, and may work in various industries such as retail, banking, or telecommunications. Good communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a part time call center representative, and why are they important?

To thrive as a Part Time Call Center Representative, you need strong verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is usually required. Patience, problem-solving, and a positive attitude are crucial soft skills for excelling in customer interactions. These competencies ensure efficient issue resolution, customer satisfaction, and smooth workflow in a fast-paced call center environment.

What are some common challenges faced by part time call center representatives, and how can they be managed?

Part time call center representatives often face challenges such as handling high call volumes during peak shifts, adapting to various customer personalities, and staying updated on product or service changes with limited hours. Effective time management and strong communication skills are key to managing these challenges. Employers typically provide thorough training and ongoing support, and teamwork is encouraged to ensure representatives feel prepared and confident during their shifts.

What are the most commonly searched types of Call Center Representative jobs in Rhode Island?

The most popular types of Call Center Representative jobs in Rhode Island are:

What are popular job titles related to Part Time Call Center Representative jobs in Rhode Island?

For Part Time Call Center Representative jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Part Time Call Center Representative jobs in Rhode Island look for?

The top searched job categories for Part Time Call Center Representative jobs in Rhode Island are:

What cities in Rhode Island are hiring for Part Time Call Center Representative jobs?

Cities in Rhode Island with the most Part Time Call Center Representative job openings:

Part Time Call Center Representative jobs near you
Infographic showing various Part Time Call Center Representative job openings in Rhode Island as of August 2026, with employment types broken down into 2% As Needed, 84% Full Time, 12% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,486 per year, or $17.5 per hour.

Member Service Advisor (PT) - Contact Center (M-F 10am-3pm)

Navigant Credit Union

Lincoln, RI • On-site

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Key responsibilities

  • Process transactions related to loan payments, account transfers, address changes, and debit card issues via phone, mail, email, fax, and online services.

  • Develop relationships with members to understand their financial goals and recommend or cross-sell products and services as needed.

  • Promote credit union products and services, refer members to wealth management, and collaborate with colleagues and business partners to enhance member relationships.

Job description

Your Role as a Member Service Advisor

(Part-Time 1st Shift Monday-Friday 10am-3pm)

As a Member Service Advisor, at Navigant Credit Union, you'll be at the forefront of delivering high quality service to our members. The role involves performing a variety of tasks, from processing transactions to helping members understand our products and services. Your efforts will contribute to our mission of providing outstanding member experiences. We're looking for someone to play an active role in the following areas:

  • Relationship Building:Develop meaningful relationships to understand members' financial picture and goals. Recommend and cross-sell products and services as needed.
  • Member Services:Process transactions via phone, mail, email, fax, and online services related to loan payments, account transfers, address changes, and debit card issues. Resolve member inquiries and discrepancies with care and accuracy.
  • Sales and Referrals: Promote Credit Union products and services that meet the needs of NCU members. Refer individuals to wealth management as appropriate.
  • Team Collaboration: Work closely with colleagues to ensure seamless service and contribute to a positive team environment. Collaborate with branch team and business partners to acquire and deepen member relationships.
  • Additional Duties:Assist with other member services and administrative tasks as assigned by the supervisor.

What We're Looking For

Education

  • High school diploma or GED required.

Qualifications

  • Experience:At least 2 years of experience in member service, operations, or call center.
  • Customer Service:Previous customer service experience and the ability to maintain confidentiality.
  • Communication:Excellent verbal, written, telephone and interpersonal communication skills.
  • Organizational Skills:Strong organizational, analytical, and problem-solving abilities. Ability to handle multiple projects and priorities effectively.
  • Tech Savvy:Proficient with Microsoft Word, Excel, PowerPoint, Outlook, and online tools. Experience with banking software is a plus.

Preferred Skills

  • Banking experience: Knowledge of financial and/or banking products, services, policies, and procedures.
  • Sales Skills: Ability to recommend products and services based on member needs.
  • Language Skills: Bilingual in Spanish.

Why You'll Love Working at Navigant Credit Union

Joining Navigant Credit Union means becoming part of a team that genuinely cares about your career success and well-being. As a Member Service Advisor, you will make a direct impact on our members' financial journey and receive:

  • Competitive Salary + Incentives:Earn a competitive salary with performance-based incentives.
  • Comprehensive Benefits:Health, dental, vision coverage, 401(k) plan, tuition reimbursement, etc.
  • Career Growth:Ongoing training and professional development opportunities to grow your career.
  • Work-Life Balance:Enjoy paid time off, paid volunteer hours, and a supportive work environment that values your time and energy.

Navigant Credit Union is an Equal Opportunity Employer.

We are committed to creating a diverse and inclusive workplace and encourage individuals from all backgrounds to apply.



About

People helping people is what makes Navigant Credit Union truly special. Our mission is to improve the financial well-being of the families, businesses, and communities we serve, and have been since our founding in 1915.

At $4 billion in assets, Navigant Credit Union is the largest credit union in Rhode Island and third largest in New England. Our success is founded upon our community-based values and our belief in putting people first. These are just a few of the reasons why Navigant Credit Union has been named "Rhode Island's Best Place to Work" year-after-year by the Providence Business News.

Our Core Values of "Leadership, Unity, Caring, and Integrity" are the guiding principles for our organization. They are the qualities and/or traits that we consider a high priority for Navigant Credit Union employees.

Navigant Credit Union prides itself on investing in our workforce, while exceeding member expectations. We offer tremendous opportunities for professional development, career advancement, and a best-in-class benefits package including robust medical and dental plans, vision benefits, 401(k) with a generous employer match, tuition reimbursement, competitive salaries, paid volunteer days, and more.

If you believe you'd be a great fit, and are interested in joining our team, check out our open positions and apply today!

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