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Part Time Call Center Billing Jobs in Florida (NOW HIRING)

altaresourceshcm

Call Center Representative

Fort Myers, FL

$15 - $18.75/hr

Alta Resources is looking for full-time and part-time Call Center Representatives to provide professional, high-quality, "best-in-class" customer service. When youjoin Alta Resources as a Call Center ...

Alta Resources

Call Center Representative

Fort Myers, FL · On-site

$15 - $18.75/hr

Alta Resources is looking for full-time and part-time Call Center Representatives to provide professional, high-quality, "best-in-class" customer service. When you join Alta Resources as a Call ...

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All JobsCall Center Billing JobsPart Time Call Center Billing JobsPart Time Call Center Billing Jobs in Florida

Part Time Call Center Billing information

What is a part time call center billing job?

Part time call center billing jobs involve handling customer inquiries and issues related to billing, payments, and account information, typically over the phone or through online channels. Employees in these roles work fewer hours than full-time staff, often with flexible or rotating shifts. Responsibilities may include answering billing questions, processing payments, resolving discrepancies, and providing excellent customer service. These jobs are common in industries such as telecommunications, utilities, healthcare, and financial services. Ideal candidates usually have strong communication skills, attention to detail, and basic computer proficiency.

What are the key skills and qualifications needed to thrive as a part time call center billing representative?

To thrive as a Part Time Call Center Billing Representative, you need strong data entry skills, attention to detail, and a basic understanding of billing processes, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, billing systems, and office applications like Microsoft Excel is typically required. Excellent verbal communication, patience, and problem-solving abilities help in resolving customer inquiries and maintaining positive interactions. These skills are essential for ensuring accurate billing, efficient service, and customer satisfaction in a fast-paced call center environment.

What are some common challenges faced by part time call center billing representatives, and how can I prepare for them?

Part-time call center billing representatives often manage high call volumes while addressing customers' billing inquiries and concerns. A common challenge is handling difficult or upset customers who may be frustrated about billing errors or charges. To prepare, it's important to develop strong communication and problem-solving skills, as well as to become familiar with the company's billing systems and procedures. Additionally, balancing efficiency with accuracy is crucial, since resolving issues quickly without mistakes improves both customer satisfaction and your performance metrics.

What is the difference between Part Time Call Center Billing vs Part Time Call Center Customer Service?

AspectPart Time Call Center BillingPart Time Call Center Customer Service
Primary RoleHandling billing inquiries, processing payments, and account adjustmentsAssisting customers with product information, troubleshooting, and general inquiries
Required SkillsKnowledge of billing systems, attention to detail, communication skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentCall center setting, often with specialized billing softwareCall center setting, general customer support tools
Common Industry UsageFinancial services, telecom, utilitiesRetail, telecom, service providers

Part Time Call Center Billing roles focus on managing billing-related customer inquiries, requiring specific knowledge of billing systems. In contrast, Part Time Call Center Customer Service involves broader customer support tasks. Both roles operate in similar call center environments but serve different customer needs.

What are the most commonly searched types of Call Center Billing jobs in Florida?

The most popular types of Call Center Billing jobs in Florida are:

What cities in Florida are hiring for Part Time Call Center Billing jobs?

Cities in Florida with the most Part Time Call Center Billing job openings:

Part Time Call Center Billing jobs near you
Infographic showing various Part Time Call Center Billing job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Call Center Representative

altaresourceshcm

Fort Myers, FL

$15 - $18.75/hr

Full-time, Part-time

Re-posted 20 days ago

Job description

Alta Resources is looking for full-time and part-time Call Center Representatives to provide professional, high-quality, “best-in-class” customer service. 

When youjoin Alta Resources as a Call Center Rep, you will have the opportunity to make a difference in the life of customers. You will listen to, talk with and problem solve the issues of concerned customers.

 
What You’ll Do:

  • Work with inbound and/or outbound phone calls, email, social media and other forms of communication to address the needs of our clients’ customers.

  • Help facilitate, analyze and resolve (i.e., troubleshoot) customer issues. Provide product support.

  • Investigate and follow up on questions/issues to resolve concerns in an accurate and timely manner.

  • Provide solutions, recommendations and product information with a sense of urgency, positivity and empathy.

Qualifications/Requirements: 

  • Strong desire and passion to help people, or as we say at Alta Resources, “Take care of people.”

  • Excellent interpersonal, verbal and written communication skills.

  • Ability to build relationships with clients, consumers and coworkers.

  • Strong organization and time management skills.

Education & Experience

  • High school diploma or equivalent (GED, HSED) required. Post high school education is preferred.

  • Previous work experience in customer service, sales, training, or member retention required.

  • Ability to quickly learn program and product knowledge, work on a PC and navigate a Windows environment.

  • Beginner to Intermediate knowledge and use of Microsoft Word, Excel, PowerPoint and Outlook.

  • Polished phone demeanor, tone and etiquette is required.

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