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Part Time Avaya Support Jobs (NOW HIRING)

This is a Part-Time Position Responsibilities Essential Job Functions: * Monitor telephony and ... Support continuity of operations by assuming alternate site duties during COOP events and exercises.

IT Intern, Corporate

New York, NY · On-site

$16.50 - $22/hr

... support technician and work with us part-time during the school year. You will support Perella ... Avaya PBX phone system Various Market Data Network Printers Virtual Desktop Environment ...

This is a Part-Time Position Responsibilities Essential Job Functions: * Monitor telephony and ... Escalate incidents to Tier 2 or Tier 3 support, ensuring timely updates and accurate documentation ...

This is a Part-Time Position Responsibilities Essential Job Functions: * Monitor telephony and ... Escalate incidents to Tier 2 or Tier 3 support, ensuring timely updates and accurate documentation ...

This is a Part-Time Position Responsibilities Essential Job Functions: * Monitor telephony and ... Escalate incidents to Tier 2 or Tier 3 support, ensuring timely updates and accurate documentation ...

Part Time Avaya Support information

What are the key skills and qualifications needed to thrive as a Part Time Avaya Support, and why are they important?

To thrive as a Part Time Avaya Support, you need a solid understanding of telecommunication systems, troubleshooting, and experience with Avaya products, often backed by relevant IT or telecommunications education. Familiarity with Avaya Communication Manager, Avaya Aura, and ticketing systems, as well as certifications like Avaya Certified Support Specialist (ACSS), are typically expected. Strong problem-solving abilities, effective communication, and patience are crucial soft skills in this role. These skills and qualifications ensure efficient issue resolution, high customer satisfaction, and reliable support for vital communication infrastructure.

What are the typical responsibilities and challenges for someone in a part-time Avaya Support role?

In a part-time Avaya Support position, you'll typically handle tasks such as troubleshooting user issues, maintaining telephony hardware and software, and assisting with system updates or configuration changes. A common challenge is staying up-to-date with Avaya’s evolving technology while balancing a limited work schedule. You’ll often collaborate with IT teams or vendors to resolve escalated problems and may be required to respond quickly to urgent service interruptions. Flexibility and strong communication skills are essential for managing multiple priorities and supporting users remotely or onsite, depending on the organization's needs.

What is the difference between Part Time Avaya Support vs Part Time Cisco Support?

AspectPart Time Avaya SupportPart Time Cisco Support
CertificationsAvaya Certified Support Specialist, Avaya IP Office CertificationCisco Certified Support Technician (CCT), CCNA Collaboration
Work EnvironmentTelecommunications companies, IT service providers, enterprise networksNetworking firms, enterprise IT departments, service providers
Industry UsagePrimarily in organizations using Avaya telephony systemsPrimarily in organizations using Cisco networking and telephony systems

Part Time Avaya Support and Part Time Cisco Support roles share similar requirements in certifications and work environments, focusing on supporting specific telephony or networking systems. The main difference lies in the technology platforms they support: Avaya vs Cisco. Candidates should choose based on their expertise and the systems used by their employer or clients.

What is a Part Time Avaya Support role?

A Part Time Avaya Support role involves providing technical assistance and troubleshooting for Avaya communication systems, such as phone systems and contact center solutions, on a part-time basis. Professionals in this role help organizations maintain and optimize their Avaya systems, resolve user issues, and ensure smooth communication operations. They may work remotely or onsite, depending on the employer's needs, and typically collaborate with IT teams and end-users. The position is suited for individuals who have experience with Avaya products and are seeking flexible work hours.
More about Part Time Avaya Support jobs
What are the most commonly searched types of Avaya Support jobs? The most popular types of Avaya Support jobs are:
Infographic showing various Part Time Avaya Support job openings in the United States as of June 2026, with employment types broken down into 38% As Needed, 49% Contract, and 13% Nights. Highlights an 79% Physical, 8% Hybrid, and 13% Remote job distribution.
Telecommunications Manager Part-Time

Telecommunications Manager Part-Time

Monmouth University

West Long Branch, NJ • On-site

$50/hr

Part-time

Posted 18 days ago


Job description

Monmouth University is seeking applications for a Part-Time Telecommunications Manager in the Information Operations Department. The Successful candidate will administer and manage the telecommunication systems including Avaya IP Office; AVST voicemail; Teltronics Call Recording; Avotus Call Accounting and SPOK 911 systems; and supervise Telecommunications Staff.
This is an in-person, on-campus, non-remote position.
Additional Application Material Required:
Monmouth University requires all applications and supporting documents to be submitted via the university's career portal. In addition to the application, candidates must upload the following documents. Applications will not be considered complete for review until all required documents are uploaded.
  • Resume or Curriculum Vitae
  • Cover Letter

Optional Documents:
  • Contact Information for Three Professional References

Duties and Responsibilities:
  • Administration and management of telecommunication systems including Avaya IP Office, AVST voicemail, Teltronics Call Recording, Avotus Call Accounting and SPOK 911 systems.
  • Supervision of telecommunications staff, backup operators and outside vendors.
  • Procurement and administration of cellular telephone plans and devices.
  • Consult with University personnel in determining current and future requirements for their telecommunication needs.
  • Work closely with Conference Services & Special Events to ensure telecommunication requirements are defined and delivered for both MU and non-MU events on campus.
  • Negotiate and monitor telecommunication service contracts
  • Oversee all incoming telecommunication bills and coordinate payment
  • Work with outside vendors on design, installation and repair projects.
  • Work with outside vendors to resolve telephone billing problems.
  • Document and maintain all telephone records include caller ID.
  • Other duties as assigned.
Minimum Requirements:
  • Familiarity with Avaya telephone systems - especially IP Office and AVST VoiceMail.
  • Familiarity with telephone call accounting software.
  • Understanding of telephone cable plant systems.
  • Be able to provide after hours coverage, as needed.
  • Previous Supervisory Experience
Preferred Requirements:
  • Five years working in the telecommunications industry on the technical side.

Working at Monmouth University perks:
  • Staff and temporary employees, with earned sick leave according to the New Jersey Paid Sick Leave Act.
  • Employee Assistance Program (EAP)
  • Fitness Center - Employees are entitled to use the Fitness Center while employed in their PT or on-call capacity
  • Recreational & Cultural Activities - Athletic and cultural events throughout the academic year are open to employees. Many of these events are open to employees free of charge or at reduced costs
  • University Bookstore discount - Employees receive a ten percent (10%) discount on most items purchased in the University Bookstore.

To view a full list of benefits, visit our benefits page at: Employee Benefits Information | Human Resources | Monmouth University
Questions regarding this search should be directed to:Barbara Santos at bsantos@monmouth.edu or 732-263-5629
Note to Applicants:
Please keep in mind that a job posted as "Open until filled" may close at any time without notice. As such, we encourage you to submit your application and all required documentation as quickly as possible to ensure consideration for the posted position.
Department:
Information Operations
Work Schedule:
To be determined
Total Weeks Per Year:
52
Hours Per Week:
28 hours per week
Expected Salary:
$50 per hour
Union:
N/A
Job Posting Close Date
Open until filled
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.