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Parcel Manager Jobs in Chicago, IL (NOW HIRING)

SHIPPING ASSOCIATE

Woodridge, IL · On-site

$17 - $18/hr

Collect parcel shipments from other areas to be processed * Complete "incomplete orders" in the ... Other tasks and duties as assigned by the Supervisor/Manager in support of the overall operation ...

Logistics Manager

Buffalo Grove, IL · On-site

$39.66 - $61.49/hr

... parcel). Along with managing relationships with freight forwarders, customs brokers, internal supply chain and operations teams in the US, and coordinates with overseas logistics division in Japan.

OSM is a dynamic, high-growth organization specializing in B2C eCommerce small parcel mail ... Manage parts inventory and maintain on-site tools and company assets. * Respond to emergency and ...

... parcel sorting and unloading * Coordinate with internal teams and external partners to ensure ... management practices * Collaborate with team members to support business expansion initiatives ...

Tasker

Monee, IL · On-site

$22/hr

... management system. Taskers provide information and resolve issues with customers, carriers, and warehouse associates. The role may support the outbound, inbound or parcel functions. Key ...

Tasker

Monee, IL · On-site

$22/hr

... management system. Taskers provide information and resolve issues with customers, carriers, and warehouse associates. The role may support the outbound, inbound or parcel functions. Key ...

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Showing results 21-40

Parcel Manager information

See Chicago, IL salary details

$25.2K

$61.3K

$119.5K

How much do parcel manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for parcel manager in Chicago, IL is $61,319.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $70,600.00 per year, depending on experience, location, and employer.

What is the difference between Parcel Manager vs Warehouse Supervisor?

AspectParcel ManagerWarehouse Supervisor
Required CredentialsLogistics or supply chain certifications, relevant experienceLogistics, supply chain, or warehouse management certifications
Work EnvironmentManaging parcel sorting, distribution centers, delivery operationsOverseeing warehouse staff, inventory, and storage processes
Employer & Industry UsageParcel delivery companies, logistics firmsWarehousing, distribution centers, manufacturing industries

While both roles involve logistics and supply chain management, a Parcel Manager focuses on overseeing parcel sorting, distribution, and delivery operations, often within courier or parcel delivery companies. A Warehouse Supervisor manages overall warehouse activities, including inventory control and staff supervision. Understanding these differences helps job seekers target the right roles in the logistics industry.

What are the common challenges faced by a parcel manager and how can they be addressed?

Parcel Managers often face challenges such as coordinating timely deliveries, managing fluctuating shipment volumes, and ensuring compliance with safety and regulatory standards. To address these, strong organizational skills and the ability to adapt quickly to changing priorities are essential. Effective communication with drivers, warehouse staff, and customers helps resolve issues proactively, while leveraging logistics software can streamline tracking and scheduling. Continuous process improvement and team training also play a key role in overcoming operational hurdles.

What does a parcel manager do?

A Parcel Manager oversees the operations and logistics related to parcel shipments within a company or organization. Their responsibilities include managing the receipt, dispatch, and tracking of packages, ensuring timely deliveries, and coordinating with courier services. They also handle inventory management, customer inquiries, and may supervise a team of logistics staff. Parcel Managers play a crucial role in optimizing shipping processes, reducing costs, and maintaining high customer satisfaction levels.

What are the key skills and qualifications needed to thrive as a parcel manager, and why are they important?

To thrive as a Parcel Manager, you need strong organizational skills, experience in logistics or supply chain management, and often a relevant degree or equivalent experience. Familiarity with transportation management systems (TMS), inventory software, and tracking technologies is typically required. Excellent leadership, problem-solving abilities, and effective communication are valuable soft skills for managing teams and coordinating deliveries. These skills and qualities are essential for ensuring efficient parcel handling, timely deliveries, and high customer satisfaction in a fast-paced environment.
What cities near Chicago, IL are hiring for Parcel Manager jobs? Cities near Chicago, IL with the most Parcel Manager job openings:
Infographic showing various Parcel Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $61,319 per year, or $29.5 per hour.

Operations Supervisor - 3rd Shift

DHL eCommerce

Melrose Park, IL • On-site

$72K - $97K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


DHL rating

6.9

Company rating: 6.9 out of 10

Based on 322 frontline employees who took The Breakroom Quiz

36th of 64 rated delivery companies


Job description

Job Brief
At DHL, our people are our greatest asset! Everyone's contribution drives us to be the world's #1 logistics company. Certified as a Great Place to Work, we're dedicated to fostering a positive and supportive environment for all!
SUMMARY:
The Operations Supervisor is responsible for executing the policies and procedures necessary to manage the physical manipulation of mail/small parcels, within, into, and out of assigned Distribution Center. Ensures the entire process meets customer and internal requirements and is completed in an organized, efficient and safe manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Assign work, set completion dates, review work, and manage performance in accordance with organizational policies, procedures, and performance management processes.
  • Supervise employees, mail/small parcel processing, quality process, and transportation in accordance with DHL eCommerce policies and procedures to obtain optimal quality and profitability in the assigned departments.
  • Establish an environment of teamwork, employee involvement/empowerment, fairness, and consistency.
  • Ensure proper staffing by department and shift, following guidelines based on scheduled mail/small parcel volume. Oversee employees' attendance and time management.
  • Conduct performance reviews, coach and train direct employees.
  • Monitor and ensure that all facility equipment is working correctly and meeting production standards
  • Support the ongoing development and implementation of the DHL eCommerce Distribution Center Business Plan through timely and accurate fulfillment and operations, while maintaining cost and quality efficiencies
  • Review productivity, KPI, and quality reports to ensure department is meeting pre-established targets and take necessary steps when targets are not being met.
  • Recommend measures to improve production methods, working conditions, and increased efficiencies
  • Oversee safety activities to include ensuring compliance with DHL's safety policy and ensuring bi-annual Safety Methods and Employee Training is conducted.
  • Supports HR Business Partner in the recruitment and interview process of new hires.
  • Act as liaison between the facility and the on-site postal clerks. Keep updated on all postal rate/regulatory changes.
  • Perform other related duties as assigned.

EDUCATION/EXPERIENCE MINIMUM QUALIFICATIONS:
PREFERRED CANDIDATES WILL HAVE:
  • Bachelor's degree in related field
  • Understanding of Small Parcel Logistics
  • Knowledge of and experience in improving operations quality and safety programs
  • Experience in implementing and applying process improvement tools such as 5s
  • Demonstrated successful experience in supervising and driving improved production standards and automation utilization.

MINIMUM REQUIRED:
  • HS Diploma/GED with 2 years of external supervisory experience or 1 year of DHL eCommerce Operations Trainer/Quality experience
  • 2 years' experience working in a distribution/mail/ or similar environment.
  • Knowledge of operations quality and safety programs

REQUIRED SKILLS:
  • Strong leadership and organizational skills.
  • Ability to motivate, delegate, and hold direct reports accountable to daily, weekly and monthly production objectives.
  • Excellent oral and written communication skills including ability to adapt to various audiences
  • Strong analytical and problem solving and skills
  • Proficient in MS Word, Excel, and Power Point

PHYSICAL DEMANDS:
  • Physical demands are consistent with a warehouse environment where frequently this position will be exposed to cold, hot and changing temperatures; will constantly experience noise at medium level not damaging or loud enough to require protective equipment; will frequently be exposed to dust, dirt and changes in lighting.
  • May be required to push, pull and lift up to 50 lbs. (additional weight may be required with assistance).
  • Frequently walk throughout the warehouse to supervise employees.

As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home.
  • Competitive Pay
  • Bonus Programs
  • Retirement Savings - 401k with company match
  • Medical, Dental, Vision, Well-being programs
  • FSA/HSA availability
  • Tuition Reimbursement
  • Paid Time Off including vacation and sick time
  • Company Paid Holidays and Floating Holidays
  • Paid Parental Leave
  • Employee Discount Program
  • Employee Assistance & Work Life Program
  • Short Term and Long-Term Disability
  • Life Insurance

This compensation range is provided as a reasonable estimate of the salary range for this role. Factors that may be used to determine your actual salary may include but are not limited to your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role.
Salary Range: $72,750 - $97,000
We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience
EQUAL OPPORTUNITY EMPLOYER - VETERANS / DISABILITY

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About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

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