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Parcel Manager Jobs in Chicago, IL (NOW HIRING)

Parcel Solutions Director

Oak Brook, IL · On-site

$100K - $120K/yr

Systems, Analytics & Performance Management * Provide recommendations for parcel systems * Partner with Technology and Operations to optimize parcel rating, manifesting, and data platforms. * Define ...

Outbound Lead

Bolingbrook, IL · On-site

$20.50/hr

Manage daily parcel carrier manifest close (UPS, FedEx, USPS, regional carriers) -- cutoffs, pickup windows, and end-of-day reconciliation * Serve as the primary contact for parcel carriers at the ...

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Parcel Manager information

See Chicago, IL salary details

$25.2K

$61.3K

$119.5K

How much do parcel manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for parcel manager in Chicago, IL is $61,319.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $70,600.00 per year, depending on experience, location, and employer.

What does a parcel manager do?

A Parcel Manager oversees the operations and logistics related to parcel shipments within a company or organization. Their responsibilities include managing the receipt, dispatch, and tracking of packages, ensuring timely deliveries, and coordinating with courier services. They also handle inventory management, customer inquiries, and may supervise a team of logistics staff. Parcel Managers play a crucial role in optimizing shipping processes, reducing costs, and maintaining high customer satisfaction levels.

What are the key skills and qualifications needed to thrive as a parcel manager, and why are they important?

To thrive as a Parcel Manager, you need strong organizational skills, experience in logistics or supply chain management, and often a relevant degree or equivalent experience. Familiarity with transportation management systems (TMS), inventory software, and tracking technologies is typically required. Excellent leadership, problem-solving abilities, and effective communication are valuable soft skills for managing teams and coordinating deliveries. These skills and qualities are essential for ensuring efficient parcel handling, timely deliveries, and high customer satisfaction in a fast-paced environment.

What are the common challenges faced by a parcel manager and how can they be addressed?

Parcel Managers often face challenges such as coordinating timely deliveries, managing fluctuating shipment volumes, and ensuring compliance with safety and regulatory standards. To address these, strong organizational skills and the ability to adapt quickly to changing priorities are essential. Effective communication with drivers, warehouse staff, and customers helps resolve issues proactively, while leveraging logistics software can streamline tracking and scheduling. Continuous process improvement and team training also play a key role in overcoming operational hurdles.

What is the difference between Parcel Manager vs Warehouse Supervisor?

AspectParcel ManagerWarehouse Supervisor
Required CredentialsLogistics or supply chain certifications, relevant experienceLogistics, supply chain, or warehouse management certifications
Work EnvironmentManaging parcel sorting, distribution centers, delivery operationsOverseeing warehouse staff, inventory, and storage processes
Employer & Industry UsageParcel delivery companies, logistics firmsWarehousing, distribution centers, manufacturing industries

While both roles involve logistics and supply chain management, a Parcel Manager focuses on overseeing parcel sorting, distribution, and delivery operations, often within courier or parcel delivery companies. A Warehouse Supervisor manages overall warehouse activities, including inventory control and staff supervision. Understanding these differences helps job seekers target the right roles in the logistics industry.

What cities near Chicago, IL are hiring for Parcel Manager jobs?

Cities near Chicago, IL with the most Parcel Manager job openings:

Infographic showing various Parcel Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $61,319 per year, or $29.5 per hour.

Parcel Solutions Director

Oak Brook, IL • On-site


Hub Group, Inc
Transportation and Warehousing • 1 - 5K employees

5.8

Company rating: 5.8 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

334th of 366 rated logistics

Recommended by parents

Respectful managers


$100K - $120K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 25 days ago


Job description

Essential Job Functions

Enterprise Parcel Strategy & Carrier Governance

  • Establish and execute the enterprise parcel strategy across national, regional, and alternative carrier networks.
  • Own parcel carrier relationships and lead commercial negotiations, RFPs, and contracting strategies.
  • Define governance standards for carrier performance, service expectations, escalation, and accountability.
  • Provide strategic guidance on carrier mix, service levels, and network optimization to balance cost, service, and scalability.

Pricing, Audit & Financial Governance

  • Establish and govern enterprise parcel pricing, audit, and billing control frameworks.
  • Oversee parcel audit programs, dispute resolution processes, and recovery efforts to ensure contract compliance and billing accuracy.
  • Partner with Finance on accrual accuracy, savings validation, and enterprise financial reporting.
  • Maintain oversight of rate structures, accessorials, surcharges, and incentive programs.

Systems, Analytics & Performance Management

  • Provide recommendations for parcel systems
  • Partner with Technology and Operations to optimize parcel rating, manifesting, and data platforms.
  • Define KPIs and dashboards to monitor cost, service, compliance, and customer experience.

Cross-Functional Leadership & Enablement

  • Provide strategic guidance for customer onboarding, pricing models, and scalable parcel solutions.

Risk Management & Compliance

  • Ensure alignment with contractual requirements, regulatory standards, and internal controls related to parcel transportation.

Duties, responsibilities and activities may be assigned or changed from time to time.

Minimum Qualifications

  • High School diploma required; Bachelor's degree preferred
  • 6+ years of progressive experience in transportation, logistics, or related disciplines, including enterprise-level strategic accountability.
  • 2+ years of demonstrated expertise in parcel or comparable pricing strategy, contract governance, financial controls, and performance management.
  • Proven ability to lead complex, cross-functional initiatives influencing multiple business units.
  • Strong analytical and financial acumen with the ability to translate data into executive-level recommendations.
  • Experience within a 3PL, e-commerce, retail, or high-volume parcel environment preferred
  • Familiarity with parcel audit platforms, transportation management systems, and rating engines preferred
  • Experience in supporting customer-facing solution design and pricing governance preferred
  • 10-15% travel

Salary: $100,000 - $120,000/year base salary + Bonus and Equity Eligibility 

This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand. 

Benefits We offer a comprehensive benefits plan including:

  • Medical
  • Dental 
  • Vision
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Life & AD&D Insurance
  • Disability
  • Paid Time Off
  • Paid Holidays


What Hub Group employees say

Pay

Benefits

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