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Paratransit Jobs in Michigan (NOW HIRING)

First Student, Inc.

Van Driver

Kalamazoo, MI · On-site

$17.50/hr

Paratransit Van Driver benefits: * Pay Details: Dependent on experience and qualifications * Hourly Rate: $17.50 * Training Hourly Rate : $17.50 per hour * Full and part-time opportunities available

First Student

Van Driver

Kalamazoo, MI

$17.50/hr

Paratransit Van Driver benefits: * Pay Details: Dependent on experience and qualifications * Hourly Rate: $17.50 * Training Hourly Rate : $17.50 per hour * Full and part-time opportunities available

First Student

Van Driver

Kalamazoo, MI · On-site

$17.50/hr

Paratransit Van Driver benefits: * Pay Details: Dependent on experience and qualifications * Hourly Rate: $17.50 * Training Hourly Rate : $17.50 per hour * Full and part-time opportunities available

Via

Road Supervisor

Benton Harbor, MI · On-site

$23.50/hr

As a Road Supervisor at Via, you will train operators, oversee the performance of operators, respond to emergencies, and manage the delivery of paratransit service in the Benton Harbor area. What You ...

Via

Road Supervisor

Benton Harbor, MI

$23.50/hr

As a Road Supervisor at Via, you will train operators, oversee the performance of operators, respond to emergencies, and manage the delivery of paratransit service in the Benton Harbor area. What You ...

SMART

Manager of Planning

Detroit, MI · On-site

$92K/yr

Duties and Responsibilities · Assists in the long range and short range development of fixed route bus and paratransit services. · Prepares, conducts and analyzes transportation data related to ...

The Rapid

Utility Technician

Grandville, MI · On-site

$17.30/hr

As a Rapid Utility Technician, you'll help maintain the cleanliness and reliability of our paratransit vehicles, ensuring passengers enjoy a safe, comfortable, and positive ride. Your attention to ...

The Rapid

Utility Technician

Grandville, MI

$17.30/hr

As a Rapid Utility Technician, you'll help maintain the cleanliness and reliability of our paratransit vehicles, ensuring passengers enjoy a safe, comfortable, and positive ride. Your attention to ...

The Rapid

Utility Technician

Grandville, MI · On-site

$17.30/hr

As a Rapid Utility Technician, you'll help maintain the cleanliness and reliability of our paratransit vehicles, ensuring passengers enjoy a safe, comfortable, and positive ride. Your attention to ...

MV Transportation

Driver

Ypsilanti, MI · On-site

$20.50/hr

As a professional Driver, you will be responsible for safely operating a paratransit motor vehicle, providing reliable and efficient public transportation. Working within the Ann Arbor Area community ...

MV Transportation

Driver

Ypsilanti, MI · On-site

$21.01/hr

As a professional Driver, you will be responsible for safely operating a paratransit motor vehicle, providing reliable and efficient public transportation. Working within the Ann Arbor Area community ...

MV Transportation

Driver

Ypsilanti, MI · On-site

$21.01/hr

As a professional Driver, you will be responsible for safely operating a paratransit motor vehicle, providing reliable and efficient public transportation. Working within the Ann Arbor Area community ...

MV Transportation

Driver

Ypsilanti, MI · On-site

$21.01/hr

As a professional Driver, you will be responsible for safely operating a paratransit motor vehicle, providing reliable and efficient public transportation. Working within the Ann Arbor Area community ...

MV Transportation

Driver

Ypsilanti, MI · On-site

$20.50/hr

As a professional Driver, you will be responsible for safely operating a paratransit motor vehicle, providing reliable and efficient public transportation. Working within the Ann Arbor Area community ...

MV Transportation

Driver

Ypsilanti, MI · On-site

$20.50/hr

As a professional Driver, you will be responsible for safely operating a paratransit motor vehicle, providing reliable and efficient public transportation. Working within the Ann Arbor Area community ...

MV Transportation

Driver

Ypsilanti, MI

$21.01/hr

As a professional Driver, you will be responsible for safely operating a paratransit motor vehicle, providing reliable and efficient public transportation. Working within the Ann Arbor Area community ...

MV Transportation

Project Manager

Detroit, MI · On-site

$99K - $110K/yr

Must have one (1) to three (3) years of management experience in a similar sized paratransit environment. * The ideal candidate would have experience in scheduling and personnel management and ...

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All JobsParatransit JobsParatransit Jobs in Michigan

Paratransit information

See Michigan salary details

$10

$18

$24

How much do paratransit jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for paratransit in Michigan is $18.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.71 per hour, depending on experience, location, and employer.

What is the difference between Paratransit vs Bus Driver?

AspectParatransitBus Driver
Required CredentialsDriver's license, passenger assistance trainingCommercial driver's license (CDL), passenger safety training
Work EnvironmentAccessible vehicles, specialized routes for individuals with disabilitiesPublic transit buses, fixed routes across cities
Employer & Industry UsageTransit agencies, disability servicesPublic transit authorities, private bus companies
Common Search & Comparison IntentYesYes

Paratransit and bus drivers both operate vehicles for public transportation, but paratransit focuses on providing accessible, door-to-door services for individuals with disabilities, requiring specialized training. Bus drivers typically operate fixed-route buses in urban areas, with a focus on mass transit. While both roles involve passenger safety and vehicle operation, their work environments and service types differ significantly.

What are the key skills and qualifications needed to thrive as a paratransit driver, and why are they important?

To thrive as a Paratransit Driver, you need a valid driver's license (often a CDL), a clean driving record, and knowledge of safe vehicle operation and accessibility requirements. Familiarity with dispatch systems, GPS navigation, and wheelchair lift equipment is typically required. Patience, strong customer service skills, and the ability to communicate effectively with individuals with disabilities are crucial soft skills. These skills ensure the safe, reliable, and respectful transportation of passengers who require additional assistance.

What are paratransit services?

Paratransit services are specialized, door-to-door transportation options designed for individuals with disabilities or mobility challenges who are unable to use standard public transit. These services typically operate by appointment and can include wheelchair-accessible vehicles and trained drivers. Paratransit ensures that all community members have access to essential destinations such as medical appointments, shopping, and work. Eligibility and scheduling often require advance notice and may involve an application or certification process.

What are some common challenges faced by paratransit drivers, and how can they be addressed?

Paratransit drivers often encounter challenges such as managing diverse passenger needs, adhering to tight schedules, and navigating traffic or unfamiliar routes. To address these, drivers receive specialized training in customer service, safe vehicle operation, and accommodating riders with disabilities. Effective communication, patience, and adaptability are essential, and many organizations provide ongoing support and resources to help drivers handle unexpected situations and ensure rider safety and satisfaction.

What are popular job titles related to Paratransit jobs in Michigan?

For Paratransit jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Paratransit jobs in Michigan look for?

The top searched job categories for Paratransit jobs in Michigan are:

Paratransit jobs near you
Infographic showing various Paratransit job openings in Michigan as of August 2026, with employment types broken down into 64% Full Time, and 36% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,455 per year, or $18 per hour.

Paratransit Service Representative

Capital Area Transportation Authority

Lansing, MI • On-site

$18/hr

Part-time

Re-posted 13 days ago

Job description

PARATRANSIT SERVICE REPRESENTATIVE

Job Summary – Essential Functions:

The Paratransit Service Representative is responsible for assisting customers by efficiently scheduling trips on various CATA paratransit services in a manner that is cost effective, efficient, safe, and provides the highest level of service quality possible. The essential functions include the following:

• Promptly answer paratransit office telephones and provide excellent customer service.

• Schedule requests for paratransit service that are the most cost effective, efficient, and safest possible.

• Consult with Paratransit Scheduler to resolve service and scheduling issues.

• Create and maintain customer files, location files, vehicle files and operator manifests

• Create, edit, and discontinue runs when schedules change.

• Process telephone and written requests for information and service.

• Assist in implementing procedures for paratransit services.

• Provide backup and relief for paratransit dispatch.

• Know and provide customers with information on all CATA services and service areas.

• Provide timely, reliable, and effective reports and communications, written and oral.

• Assist the Paratransit Manager, as requested.

• Provide backup and relief for other Paratransit and Customer Service Department personnel.

• Participate as an effective member of the CATA administrative team and perform all duties described.

Reports To:

Paratransit Manager

Duties:

• Utilize software applications, including Trapeze Pass.

• Enter customer concerns and compliments in the Customer Call Record database.

• Accurately maintain customer and ridership records to meet State and Federal reporting regulations.

• Maintain good and professional relations with customers, CATA contractors, and human service agencies that schedule services, and the public in general.

• Refer customers to other services as applicable.

• Provide required data, materials, and reports, both oral and written.

• Follow high standards and practices at all times, including adherence to CATA’s commitment to equal employment opportunity.

• Work flexible schedules as needed outside of regular business hours and in excess of 40 hours per week to meet responsibilities.

• Maintain service and quality standards.

• Follow and promote safe work practices and all CATA safety rules, policies, and procedures.

• Consistently provide prompt, courteous, and appropriate service to the public.

• Know and perform all job duties within essential functions and as directed by CATA management, policies, procedures and contractual agreements.

• Perform other duties as required by the Paratransit Manager.

Qualifications:

• High school degree minimum.

• Must have very good data entry, typing, and map reading skills.

• Excellent customer service skills.

• Proficient computer skills, including Microsoft Office Suite and other current computer applications used at CATA.

• Experience with transit software programs preferred.

• Able to communicate effectively with contractors, customers, and employees.

• Able to communicate effectively, handle details, meet deadlines, and work independently and under general direction.

• Very neat and professional appearance.

• Able to perform essential functions and duties and to perform other tasks as assigned.

• Cooperative, willing to work with and learn from others, and able to respond productively to change.

• Punctual and reliable attendance as necessary to meet ongoing service requirements for public transportation.

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THIS JOB DESCRIPTION IS STATED IN GENERAL TERMS AND DOES NOT DESCRIBE ALL DUTIES WHICH MAY BE ASSIGNED OR REQUIRED.

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