Pappas Restaurant Jobs (NOW HIRING)

Description:
The Tabit Coach is responsible for the oversight and leadership of a successful program rollout of Tabit across Pappas Restaurants, while supporting Tabit Trainers, Team Members and Managers to ensure a smooth transition.
Responsibilities
• Participates in pre-shift meeting to teach the Tabit focus.
• During the shift, is positioned to evaluate Tabit users and identify performance gaps, teach and mentor. Roleplays with Team Members and Managers. Promotes and facilitates the use of Tabit.
• Welcomes questions and proactively addresses problems or concerns. Remains open and receptive to feedback.
• Communicates with Shift Managers throughout the shift regarding those who are struggling, ensuring appropriate support and guidance are provided.
• Provides encouragement, guidance, feedback, and solutions through clear and concise communication.
• Self-evaluates and adapts attitude, teaching style, or approach as needed.
• Is a Guest advocate by focusing on ensuring order accuracy, maintaining the speed of service, and providing menu guidance to support proper item entry and modifications.
• Follows procedures and uses tools effectively to ensure successful shifts and high job performance.
• Manages time effectively to meet shift responsibilities and support Manager certification goals.
Requirements:
• Current Pappas team members with a minimum of 6 months experience as a Server, Head Wait, or Bartender, with trainer experience strongly preferred.
• Strong understanding of the Server Perfect Service Map and ability to blend technology and hospitality to deliver an outstanding Guest experience.
• Demonstrates strong critical thinking while maintaining exceptional organization and communication skills.
• The ability to collaborate effectively with others, remains calm under pressure, and adapts teaching approaches to meet diverse learning needs
• Travel is required, and the duration of stay is typically 3 weeks per rollout. Must be able to travel to different Pappas restaurant locations in and out of state, including extended out-of-town and overnight travel.
Additional Info:
This job posting contains some general information about what it is like to work at Pappas Restaurants and is not a complete job description. Pappas Team Members perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
Americans with Disabilities Act (ADA)
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact teamresource@pappasrestaurants.com for assistance completing any forms or to participate in the application process.
Pappas Restaurants is an Equal Opportunity Employer.