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Pacify Jobs in Silver Spring, MD (NOW HIRING)

Marymount University

Financial Aid Counselor

Arlington, VA · On-site

$44K - $58K/yr

Must utilize conflict resolution skill set to pacify disgruntled students and parents, helping them to understand the situation and identify potential solutions to issues. * Maintain student ...

Howard University

Financial Aid Counselor-1

Washington, DC · On-site

$44K - $58K/yr

Must utilize conflict resolution skill set to pacify disgruntled students and parents, helping them to understand the situation and identify potential solutions to issues. * Maintain student ...

All JobsPacify JobsPacify Jobs in Silver Spring, MD

Pacify information

See Silver Spring, MD salary details

$15

$33

$72

How much do pacify jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for pacify in Silver Spring, MD is $33.65, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $34.81 per hour, depending on experience, location, and employer.

What is the difference between Pacify vs Child Life Specialist?

AspectPacifyChild Life Specialist
CredentialsVaries; often requires healthcare or behavioral certificationsBachelor's or Master's in Child Life, Certification from Child Life Council
Work EnvironmentHealthcare settings, hospitals, clinics, telehealthHospitals, pediatric units, educational settings, hospitals
Industry UsageHealthcare, telehealth services, behavioral healthHealthcare, pediatric care, hospitals, educational institutions

Pacify primarily provides telehealth behavioral health services in healthcare settings, focusing on remote support. Child Life Specialists work directly with children in hospitals or clinics to help them cope with medical experiences through play and education. While both roles support children's well-being, Pacify's focus is on remote behavioral interventions, whereas Child Life Specialists offer in-person emotional support during medical procedures.

What is a Pacify nurse and what do they do?

A Pacify nurse is a licensed healthcare professional who provides on-demand support to parents and caregivers through the Pacify app. These nurses answer questions about infant care, breastfeeding, and other pediatric concerns via video chat or phone. Their goal is to offer reliable, evidence-based advice to families, helping them navigate common challenges with newborns and young children. Pacify nurses do not diagnose medical conditions or prescribe treatments but give guidance and support, often helping parents decide when to seek in-person care.

What are the key skills and qualifications needed to thrive as a Pacify Customer Support Specialist, and why are they important?

To thrive as a Pacify Customer Support Specialist, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a relevant educational background. Familiarity with CRM systems, live chat platforms, and ticketing tools such as Zendesk or Salesforce is typically required. Empathy, patience, and the ability to remain calm under pressure are important soft skills for delivering excellent support. These skills ensure customers receive timely, accurate, and compassionate assistance, which enhances satisfaction and loyalty.

What are some common challenges faced by nurses working in telehealth infant care roles like Pacify, and how can applicants prepare for them?

Nurses working in telehealth infant care roles, such as those at Pacify, often face the challenge of providing clear, empathetic guidance without the benefit of in-person assessment. Communication skills are crucial, as you must interpret parents' concerns remotely and provide actionable advice. Additionally, adapting to evolving telehealth technologies and managing a high volume of inquiries can be demanding. Preparing by honing your digital communication skills and staying current on pediatric guidelines will help you succeed in this role.
What are popular job titles related to Pacify jobs in Silver Spring, MD? For Pacify jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Pacify jobs in Silver Spring, MD look for? The top searched job categories for Pacify jobs in Silver Spring, MD are:
Pacify jobs near you
Infographic showing various Pacify job openings in Silver Spring, MD as of June 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% In-person job distribution, with an average salary of $69,983 per year, or $33.6 per hour.
Financial Aid Counselor

Financial Aid Counselor

Marymount University

Arlington, VA • On-site

$44K - $58K/yr

Full-time

Posted 14 days ago

Job description

JOB SUMMARY
The Financial Aid Counselor provides excellent customer service and guidance to financial aid applicants and their families throughout the financial aid application process; determines eligibility within the parameters of institutional, state and federal requirements.
Direct Supervisor
Associate Director of Financial Aid
Status
Full-Time, Exempt
Grade
10
Salary
$55,000
Department
Financial Aid
Target Weekly Hours
40
Location
2807 N Glebe (Main Campus)
Benefits Eligibility
Yes
MAJOR DUTIES AND RESPONSIBILITIES
  • Exercises independent judgment in the management of operational details of the financial aid process
  • Provide advising throughout the financial aid process to prospective, new and current students and their families.
  • Reviews incoming financial aid applications and any supporting documentation needed to determine the accuracy of the financial and household information reported on the FAFSA.
  • Complete assigned duties with a high degree of accuracy to ensure compliance while experiencing multiple interruptions.
  • Exercise great attention to detail when completing assignments as errors in judgment or calculations could result in unintended consequences for the student and/or the institution such as under or over funding of a student, loss of student eligibility, audit findings, fines, damage to school's reputation or loss of institutional eligibility.
  • Will have the authority to recalculate and make changes to financial aid awards when a student's eligibility changes.
  • Maintain knowledge of federal, state and institutional policies as it relates to the awarding and disbursements of federal, state and institutional aid.
  • Must utilize conflict resolution skill set to pacify disgruntled students and parents, helping them to understand the situation and identify potential solutions to issues.
  • Maintain student confidentiality in accordance with FERPA regulations.
  • On an occasional basis, travel to an off-campus meeting site to attend institutional workshops;
  • Participates in committees under the direction of the Associate Director of Financial Aid counselors to review Satisfactory Academic Progress (SAP) appeals, Professional Judgment requests, and academic merit scholarship appeals, as needed.
  • May be required to work minimum evenings and weekends.
  • Other duties as assigned by the financial aid director/associate director and/or Manager of Financial Aid Counselors.

OTHER DUTIES AND ASSIGNMENTS
Manage the full scholarship lifecycle, including application processing, tracking applicant records, coordinating scholarship reviews, and overseeing the awarding and disbursement of scholarship funds.
JOB REQUIREMENTS
Education
  • Bachelor's Degree and at least one to two years of experience in Student Services or Customer Service, or the equivalent combination of education and work experience combined.

Experience
  • Customer Service Experience
  • Familiar with financial documents and a high competency of computer skills.
  • Proficiency in basic technology (i.e. Microsoft Office Suite: Word, Excel; Google Suites).
  • Ability to interpret regulations and apply appropriately.
  • Must speak Spanish

Marymount University is an equal opportunity employer. Marymount University does not discriminate on the basis of race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity and expression, marital status, pregnancy, veteran status or any other protected bases under applicable federal and local laws and regulations in any of its programs or its activities, including employment and admission. The university also expressly prohibits any form of sex discrimination and sexual misconduct including sexual harassment, dating and domestic violence, rape, sexual assault, sexual exploitation and stalking in any of its programs or activities, including employment and admission. For more information, please visit: https://marymount.edu/student-life/health-wellness/title-ix-2/

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