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Owner Services Jobs (NOW HIRING)

Reservations Agent

Weston, FL · On-site

$15.25 - $19/hr

Join Vacatia and Deliver Exceptional Experiences for Owners & Guests Location: Vacation Village at Weston location at 16461 Racquet Club Road Weston FL, 33326 Seeking customer service, call center or ...

Reservations Agent

Las Vegas, NV

$15.25 - $19/hr

Were looking for a detail-oriented, service-driven reservations professional who will support owners and guests through accurate, efficient, and high-quality reservation management across multiple ...

Reservations Agent

Weston, FL · On-site

$15.25 - $19/hr

Join Vacatia and Deliver Exceptional Experiences for Owners & Guests Location: Vacation Village at Weston location at 16461 Racquet Club Road Weston FL, 33326 Seeking customer service, call center or ...

Reservations Agent

Las Vegas, NV · On-site

$15.50 - $19.25/hr

We're looking for a detail-oriented, service-driven reservations professional who will support owners and guests through accurate, efficient, and high-quality reservation management across multiple ...

Position Summary The Corporate Recruiter will be responsible for full-cycle recruiting for a variety of corporate and owner services call center positions. This individual will partner closely with ...

Product Owner - Regulatory Reporting & Data Management Location : Phoenix AZ/NYC, NY Hybrid ... S. regulatory reporting, banking, or financial services. Strong knowledge of reports like Y-9C ...

Job Type Full-time Description The Product Owner serves as the subject matter expert for their assigned product within Prime Health Services. Reporting to the Director of Product, this role is ...

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Owner Services information

See salary details

$644

$4.4K

$7.7K

How much do owner services jobs pay per week?

As of Jun 21, 2026, the average weekly pay for owner services in the United States is $4,395.67, according to ZipRecruiter salary data. Most workers in this role earn between $2,403.85 and $6,538.46 per week, depending on experience, location, and employer.

What are Owner Services?

Owner Services typically refers to a department or team within a property management, vacation rental, or real estate company that is dedicated to supporting property owners. These services may include handling owner inquiries, managing rental bookings, coordinating maintenance, providing financial reports, and maximizing property performance. The goal of Owner Services is to ensure property owners have a seamless and positive experience, while helping them achieve the best possible return on their investments.

What are the key skills and qualifications needed to thrive in an Owner Services role, and why are they important?

To thrive in Owner Services, you need strong customer service skills, problem-solving abilities, and a good grasp of property management or hospitality industry practices. Familiarity with property management software, booking platforms, and CRM systems is often essential, along with relevant certifications in hospitality or real estate. Excellent communication, patience, and conflict resolution skills help build trust and lasting relationships with property owners. These skills ensure smooth operations, high owner satisfaction, and successful long-term partnerships.

How does the Owner Services role typically interact with property owners and other internal teams?

In an Owner Services role, you serve as the primary point of contact for property owners, addressing their inquiries, resolving issues, and ensuring a positive ownership experience. You’ll frequently collaborate with internal teams such as maintenance, accounting, and guest services to coordinate solutions and updates for owners. This position requires strong communication skills and a proactive approach to problem-solving, as you often need to advocate for owners’ needs while balancing company policies. Building strong relationships and maintaining clear documentation are key to thriving in this dynamic, service-oriented environment.

What is the difference between Owner Services vs Property Manager?

AspectOwner ServicesProperty Manager
CredentialsVaries; often includes real estate or property management licensesReal estate license often required
Work EnvironmentPrimarily office-based, client meetings, and site visitsOn-site management, tenant interactions, maintenance oversight
Employer & IndustryReal estate firms, property management companies, or independent ownersReal estate firms, property management companies
Search & Comparison IntentUnderstanding owner-focused services, investment managementManaging rental properties, tenant relations

Owner Services and Property Managers both operate within the real estate industry, but their roles differ. Owner Services focus on advising property owners, handling investments, and strategic planning. Property Managers handle day-to-day operations, tenant relations, and maintenance. While overlapping in industry, their primary functions and credentials vary, making each role distinct in the property management ecosystem.

More about Owner Services jobs
Infographic showing various Owner Services job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $228,575 per year, or $109.9 per hour.
Reservations Agent

Reservations Agent

Vacatia

Weston, FL • On-site

$15.25 - $19/hr

Full-time

Posted 15 days ago


Job description

Join Vacatia and Deliver Exceptional Experiences for Owners & Guests
Location: Vacation Village at Weston location at 16461 Racquet Club Road Weston FL, 33326
Seeking customer service, call center or administrative experience, bilingual a plus!
Schedule: Monday-Friday 9:00 am - 5:30 pm
Vacatia is an innovative hospitality company reinventing the vacation rental and ownership experience across discovery, booking, and stay. We're building the next generation of travel lifestyle products; blending technology, hospitality, and design to create smarter, more connected experiences for guests, owners, and partners.
We're looking for a detail-oriented, service-driven reservations/administrative professional who will support owners and guests through accurate, efficient, and high-quality reservation management across multiple systems and channels. If you thrive in fast-paced environments and excel at solving customer needs with warmth and precision, this is your opportunity to support our frontline commitment to excellence.
Why You'll Love Working at Vacatia
  • Build the Future: Support a modern, tech-enabled reservations operation leveraging Salesforce, Cloudbeds, and integrated booking platforms.
  • Impact That Matters: Be the first point of contact delivering a seamless, positive experience for owners, guests, and partners.
  • Innovation at Scale: Work with cross-functional teams and multiple systems to streamline reservations, verifications, rental agreements, and maintenance fee inquiries.
  • Autonomy and Ownership: Own your queue, manage high-volume communication channels, and make service decisions that directly impact the customer experience.
  • Culture of Growth: Join a people-first environment that values learning, collaboration, adaptability, and continuous improvement.

Your Impact
  • Manage reservation workflows by processing new bookings, exchanges, modifications, and cancellations across Salesforce, Cloudbeds, and connected platforms.
  • Support owners directly by handling maintenance fee inquiries, account questions, rental agreements, and verification processes.
  • Elevate service delivery by managing high-volume inbound/outbound calls, as well as email and message-based communication channels.
  • Ensure system accuracy by documenting updates, interactions, and reservation details within Salesforce and booking systems.
  • Collaborate cross-functionally with Owner Services, resort teams, and third-party partners to resolve issues and secure smooth arrivals.
  • Adapt quickly during high-demand periods, supporting overflow call volume and shifting priorities with professionalism and poise.

What You Bring
  • 1+ year of experience in reservations, hospitality, customer service, travel, call center, administrative or related fields.
  • Timeshare, hotel, or travel agent experience strongly preferred.
  • Strong communication, service mindset, and problem-solving abilities.
  • Ability to manage high call volume while maintaining accuracy and professionalism.
  • Comfort working in Salesforce, Cloudbeds, or similar reservation/CRM systems (preferred).
  • Bilingual English/Spanish strongly preferred.
  • High school diploma preferred.
  • Ability to multitask, learn quickly, and thrive in a fast-paced, evolving environment.

Join Us
Join us at the start of something big. If you're ready to deliver exceptional owner experiences and be a key part of our high-performing Owner Services team, we'd love to hear from you.