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Owner Relations Jobs in Florida (NOW HIRING)

Position Summary The Owner Relations Assistant is an entry-level, developmental position designed to support our Owner Relations team while building the knowledge, skills, and experience needed to ...

Position Summary As the Owner Relations Manager at Sun Palace Vacations, you'll be the primary point of contact for our property owners--building lasting relationships, earning their trust, and ...

Position Summary Roelens Vacations is seeking a relationship-driven Owner Relations Manager to serve as the primary point of contact for our homeowners. This role is responsible for delivering an ...

POSITION SUMMARY We're seeking a dedicated, relationship-focused Owner Relations Manager to serve as the trusted liaison between our company and the homeowners who partner with us. In this role, you ...

Engage with property owners via phone, email, text, and in-person meetings to understand their goals and preferences. * Develop and maintain strong relationships with owners built on trust ...

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Owner Relations information

See Florida salary details

$10

$20

$31

How much do owner relations jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for owner relations in Florida is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $23.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the owner relations position, and why are they important?

To thrive in Owner Relations, you need excellent interpersonal communication, conflict resolution, and customer service skills, often supported by a background in property management or hospitality. Familiarity with property management software, CRM tools, and relevant certification such as a CAM (Certified Apartment Manager) can be beneficial. High emotional intelligence, attention to detail, and the ability to multitask help professionals excel in this role. These skills are crucial for building strong relationships with property owners, addressing their concerns promptly, and supporting overall business success.

What are some typical challenges faced in an owner relations role, and how are they addressed?

In an Owner Relations role, common challenges include handling owner concerns or complaints, ensuring clear communication about property performance, and balancing multiple property owner expectations. Professionals in this position often navigate complex situations by proactively addressing issues, providing timely updates, and employing conflict resolution strategies. Regular collaboration with property management, maintenance, and accounting teams helps ensure that owners receive accurate information and prompt service. Successful Owner Relations specialists use strong communication and organizational skills to foster trust, resolve disputes quickly, and maintain positive long-term relationships with owners.

What is an owner relations?

An Owner Relations job involves serving as the primary point of contact between a company and its property owners, investors, or stakeholders. Responsibilities typically include handling inquiries, managing contracts or agreements, addressing concerns, and ensuring owners receive accurate payments or reports. Professionals in this role often work in industries like real estate, oil and gas, or hospitality, where maintaining positive relationships with property or asset owners is critical. Effective communication, problem-solving, and attention to detail are key skills in this position.

Infographic showing various Owner Relations job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $43,351 per year, or $20.8 per hour.

Owner Relations Assistant

Better Talent

Pensacola, FL

$18 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Job description

Company Overview

Join Our Dynamic Team at Luxury Coastal Vacations in Perdido Key/Orange Beach/Gulf Shores/Fort Morgan!

Are you passionate about customer service and building meaningful relationships? Do you thrive in a fast-paced, team-oriented environment? If so, we’d love for you to join our team at Luxury Coastal Vacations in Perdido Key/Orange Beach/Gulf Shores/Fort Morgan!

What We Offer:

  • A Rewarding and Inclusive Work Environment—Join a company with a vibrant culture where your contributions are valued, and you’ll directly impact our success.

  • Supportive Team Atmosphere – Work alongside an energetic, hard-working team committed to delivering top-notch customer service to our Property Owners.

  • Amazing Growth Potential – Luxury Coastal Vacations is rapidly growing, and this position offers room for personal and professional development.

  • Beautiful Location – Enjoy the perks of working in the stunning Perdido Key/Orange Beach/Gulf Shores/Fort Morgan area, with breathtaking views and a relaxing atmosphere!

Position Summary

The Owner Relations Assistant is an entry-level, developmental position designed to support our Owner Relations team while building the knowledge, skills, and experience needed to advance into an Owner Relations Manager role.

This position provides hands-on training and exposure to all aspects of owner relations, including property owner communication, portfolio performance, service recovery, revenue awareness, owner retention, and relationship management. Working alongside one of the highest-performing Owner Relations teams in the vacation rental industry, the Owner Relations Assistant will gain real-world experience through mentorship, collaboration, and daily interaction with property owners and internal departments.

Over time, this role is intended to develop the confidence, judgment, and expertise necessary to independently manage an assigned owner portfolio and territory.

This is a developmental position with a typical evaluation period of 6–12 months. Advancement to Owner Relations Manager is based on demonstrated performance, communication skills, accountability, adaptability, initiative, and overall readiness to manage property owner relationships independently.

Key Responsibilities
  • Support the Owner Relations team with daily property owner communication, follow-up, and administrative needs.

  • Learn the fundamentals of owner portfolio management and long-term relationship building.

  • Gain an understanding of property performance, revenue trends, market conditions, and the factors that impact owner satisfaction.

  • Assist with service recovery by helping resolve property owner concerns promptly and professionally.

  • Partner with Revenue, Operations, Housekeeping, Maintenance, and other departments to support owner success and portfolio performance.

  • Maintain accurate documentation, task tracking, and timely follow-through on owner requests.

  • Shadow and train alongside Owner Relations Managers to develop the skills necessary for future portfolio ownership.

  • Continuously expand knowledge of company systems, vacation rental operations, and best practices in owner relations.

Required Qualifications
  • High school diploma or GED required; Associate's or Bachelor's degree preferred.

  • 1+ years of customer service, property management, hospitality, administrative support, or owner relations experience.

  • Excellent verbal and written communication skills.

  • Strong interpersonal skills with the ability to build and maintain positive owner relationships.

  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).

  • Strong organizational skills and attention to detail.

  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

  • Professional phone etiquette and conflict-resolution skills.

  • Experience handling confidential information with discretion.

  • Ability to work independently and as part of a team.

Preferred Qualifications
  • Experience in property management, vacation rentals, HOA management, or real estate.

  • Familiarity with CRM systems and property management software.

  • Knowledge of contracts, owner statements, and financial reporting.

  • Experience coordinating owner communications and resolving concerns.

  • Understanding of hospitality industry standards and customer satisfaction practices.

Compensation, Benefits, & ScheduleHourly Salary: $18-$21Bonus
  • Bonus plan based on company's KPIs, could earn up to 150% payout.

Benefits
  • Paid time off such as PTO, sick days, and vacation days

  • Health, Dental, and Vision insurance

  • Life insurance

  • Retirement benefits or accounts

  • Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs

  • Long term and Short term disability insurance

  • Gym memberships or discounts

  • Employee recognition programs

  • Commuting/travel assistance

  • Workplace perks such as recreation activities, food and coffee, and flexible work schedules

Schedule
  • Varies depending on needs of the company