Overwatch Coach Jobs (NOW HIRING)

Surefox North America is a veteran owned company that prides itself on creating a diverse and
unique culture of trained and talented individuals. We are currently seeking an experienced
Full-time Special Projects Supervisor with high integrity and professionalism who can join our
team on operations CONUS & OCONUS in a remote capacity to support Surefox North
America's strategic growth initiatives. A Special Projects Supervisor will assist the Assistant
Program Manager on uniquely assigned projects by acting as a liaison between Surefox and its
clients while providing a wide array of domestic and international security support and cross
functional collaboration to ensure the safety and security of client personnel, operations, assets
and global reputation. While serving in this leadership role, you will ensure that quality of
service is being maintained, and identify ways in which Surefox can be more efficient and
effective in its responsibilities. You will ensure all officers and subordinate leadership assigned
to your deployment are performing their duties in accordance with client policies and
procedures, and all state, federal, and international regulations. Other responsibilities include
but are not limited to: ; manage and coordinate protective services teams as they provide
overwatch and security for our high valued clients while they travel or attend special events;
Tactical Operations Center (TOC) supervisor to synchronize operations amongst adjacent
programs conducting 24-hour operations; as well as facilitating training development course
material gathered from industry standards. Candidates for this role are expected to exhibit
exceptional managerial skills and close attention to detail; someone who works independently
on assignments and has the ability to liaise and coordinate with supporting or adjacent teams,
agencies, or vendors to ensure clients security requirements are met in a timely and
professional manner. As we encourage veterans and candidates that are currently in the
military reserve to apply, we welcome all who share the same passions for protection as we do.
We are not offering visa sponsorship for this position at this time.
What you will do:
• Assist with development and implementation of complete security and logistical plans for
domestic and international travel.
• Responsible for coordinating protection and protective management within Surefox
Protective Services with a focus on life safety and operational excellence.
• Develop and maintain collaborative relationships with executive teams as well as public
and private sector partners as part of Surefox Protective Services overall strategic plan.
• Ensure all employees and supervisors remain in compliance with Surefox and client
specific policies/ procedures.
• Supervise protective service teams consisting of Surefox personnel and third
parties ranging from details of 2 people to large event support upwards of 20
people
• Work independently or with teams while adapting to dynamic operating environments
• Assist in the development of new training modules and improve existing training
material to support client requirements and facilitate organizational growth
• Instruct training courses either in-person or digital platform as required for accounts
located around the United States
• Conduct research to identify, understand, and integrate industry best practices
into Surefox training programs
• Manage all TOC operations in accordance with published protocols and guidance from
the COS office
• Coordinate any deployment changes with appropriate Program Managers to
maximize operational footprint while meeting client expectations
• Train, mentor, manage, and coach assigned supervisors and employees through formal
and informal feedback through the Surefox Counseling program
• Audit Time and Attendance on HRIS for respective areas
• Ensure employee break schedules are in compliance with federal and state
regulations
• Ensure any mobile employees adhere to Surefox vehicle SOPs as well as applicable
federal and state laws and regulations while operating company vehicles
What is required:
• Must be eligible for employment within the United States
• Must be a minimum of 18 years old per state licensing guidelines
• Must be able to pass an extensive background check and drug screening
• Must be willing to travel as required
• Must have a current BSIS guard card or eligible to qualify for guard card
• Must have a high school diploma or GED
• Associates Degree or equivalent
• 2 years of experience in a supervisory role
• Ability to effectively communicate with people at all levels and from various backgrounds
• Must have strong judgment and decision making skills, and the ability to think on your
feet
• Must be able to understand and follow written and verbal instructions
• Must be able to supervise and mentor up and coming leaders, and work as part of a
team with fellow managers and senior management
• Must have the aptitude and willingness to learn your role quickly, and individual initiative
to identify and improve any process or issue that you discover in your role
• Display strong proficiency with Microsoft Office and Google applications
• Possess a valid and current driver license
• Valid U.S Passport
• Ability to work nights and weekends as required
• Ability to work autonomously, domestically and internationally
• Advanced medical and evasive driving experience
• Fully vaccinated status related to COVID-19 as defined by the Centers for Disease
Control and Prevention (CDC) by anticipated start date and ability to provide proof upon
request
What is desired:
• Military Background is a plus
• Bachelor's Degree or equivalent
• Military, security or law enforcement related experience preferred
• Course Certification in any of the following:
• First Aid / CPR / BLS
• ASIS or BSIS approved Executive Protection Training Courses
• ASIS recognized professional driving course
If you share our values and are ready to build your next career, we want to hear from you!