Overseas Technical Support Jobs (NOW HIRING)

At J.Jill, we believe our associates should be seen, valued, and celebrated. We support the advancement of our associates by harnessing their unique contributions to grow and improve, and our success is guided by a culture that values keeping it simple and making it matter. J.Jill is an equal opportunity employer and is committed to providing an inclusive and professional workplace free from discrimination and harassment. All employment decisions at J.Jill are based solely upon business needs, job requirements and individual qualifications without regard to race, color, religion, sex, pregnancy and pregnancy related conditions, gender identity, gender expression, national origin, sexual orientation, sexual and reproductive health decisions, age, marital status, disability, genetic information, military or veteran status or any other legally protected status.J.Jill provides reasonable accommodation to qualified individuals, in accordance with applicable laws. If you need to inquire about an accommodation to assist with completing the application process, please emailTalent.Acquisition@jjill.com.

Supports the technical development of assigned product categories from design concept and initial technical package creation through fit approval and production readiness. Ensures garments meet established standards for fit, construction, quality, and design intent. Partners closely with the Senior Technical Designer and cross-functional teams throughout the product development process.

• Attends all design hand offs for product category and elicit information from design to accurately interpret design and fit intent.
• Sets up development Technical packages using company standards for specs, construction details, technical sketches and updated design sketches.
• Prepares work for Fit Sessions for product category: schedule product for fit, measure samples, input information into PLM. Compares construction on sample vs tech pack requirement, reviews vendor comments before fit session.
• Works with Senior Technical designer/Manager to analyze patterns from vendor vs. slopers on an as needed basis after fit session.
• Participates in fit sessions with Senior Technical designer with the goal of expanding knowledge and experience across all categories. Observes, asks questions, and takes notes to follow up with related questions.
• Communicates and interacts with internal and overseas partners.

Benefits, Tailored for You.

• 401(k) retirement plan with discretionary match and tuition reimbursement.
• Medical, dental, vision, company paid LTD/STD, and generous amount of paid time off.
• Office includes amenities such as a café, fitness center, free parking and Red Line shuttle.
• Generous associate discount; group discounts on auto, pet and homeowner insurance.
• Discount Marketplace for travel, consumer products, food, auto buying, etc.
• Associate resource groups.

• Knowledge of basic pattern making, fit, garment construction, and sample measuring
• Sample making a plus.
• Ability to create technical sketches using computer software tools as well as manual sketches
• Ability to work effectively across varied categories and with cross division partners
• Ability to maintain focus and work accurately in a fast paced environment
• Adapt easily to different work styles.
• A cooperative, positive personality, willingness to learn.
• Excellent organizational skills with strong and clear communication skills
• In factory experience a plus
• This position requires flexibility, curiosity and the ability to learn and perform at a fast pace.
• The role spans a wide variety of skills relating to fit and sample development

Education & Experience

• Apparel degree or equivalent work experience, including draping, construction and pattern making.
• 2+ years experience in assistant Technical design to Associate position.
• Proficient in Microsoft office, Illustrator and product life cycle programs

Physical Requirements

• Periods of time sitting and standing, working at a desk and on a computer.
• Ability to communicate information and observe details at close range.
• Light to moderate lifting may be required

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job.They are not intended to be an exhaustive list of all responsibilities, duties and skills required of this position.

At J.Jill, we’re redefining what it means to dress and live with ease. As a women-led, Boston-based lifestyle brand with 200+ stores nationwide, we design thoughtful, inspired apparel and accessories that celebrate the totality of all women. We’re entering an exciting chapter of growth — expanding our footprint, reaching new customers, and deepening long-standing relationships. We're seeking bold thinkers and doers to join us. With competitive pay and benefits, a supportive culture, and the chance to make a real impact, this is more than a job, it’s an opportunity to bring our ethos keep it simple, make it matter to life in new and inspiring ways.