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Front Desk Clerk, Waybound Yosemite

Front Desk Clerk, Waybound Yosemite

Delaware North

Fish Camp, CA

$19/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Delaware North rating

5.9

Company rating: 5.9 out of 10

Delaware North

Based on 152 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

Caterers average

Based on 2,566 frontline employees who took The Breakroom Quiz

The best things about working at Delaware North

  • 77%

    77% say they have respectful managers

    say they have respectful managers

  • 74%

    74% say their health insurance is affordable

    say their health insurance is affordable

  • 72%

    72% say they enjoy their job

    say they enjoy their job

Featured by Delaware North, based on 152 Breakroom Quiz responses from their frontline employees


Job description

The opportunity

Delaware North Parks and Resorts is hiring full-time and part-time Front Desk Clerks to join our team at Waybound Yosemite in Fish Camp, California. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now and join our team.

Pay $19.00 - $19.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer
  • Health, dental, and vision insurance*
  • 401 (k) with company match*
  • Paid vacation days and holidays*
  • Paid parental bonding leave*
  • Tuition or professional certification reimbursement*
  • Weekly pay
  • Free shift meal in our employee dining room
  • Commuter bonus - $10/day for 35+ miles and $20/day for 50+ miles
  • Employee discounts - 20% off food and beverage, and 30% off retail
  • Access to guest recreation equipment and activities
  • Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

Life at Tenaya at Yosemite

Embark on a thrilling journey at Tenaya Lodge! Nestled near Yosemite National Park's entrance, our mountain resort promises a year-round playground for outdoor enthusiasts. Join our global team in an awe-inspiring location that inspires every day.

  • Proximity to outdoor attractions, including Yosemite National Park, Bass Lake, and Sierra National Forest
  • Opportunity for outdoor activities including hiking, fishing, biking, rock climbing, camping, horseback riding, and much more!
What will you do?
  • Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
  • Manage cash and credit card transactions while keeping accurate paperwork
  • Resolve small guest issues immediately, delivering items to guests as needed
  • Monitor and balance the daily figures, post room and tax charges on guest accounts
  • Act as a host to create a unique guest experience and try to find ways to say “yes” to the guest
  • Possess a teamwork mindset and assist fellow team members to ensure the successful delivery of hospitality to Waybound guests
  • Duties may go beyond typical front desk work and could include food and beverage delivery, retail, housekeeping, and maintaining swimming pool cleanliness
More about you
  • Must be at least 18 years old
  • Minimum of 6 months of front desk experience or 1 year of customer service experience required
  • Ability to obtain ServSafe Certification
  • Good interpersonal communication skills in person and by phone, and previous customer service experience are beneficial
  • Ability to multitask, function professionally under pressure from guests and supervisors
  • Ability to recognize and respond to guests' social cues
  • Good interpersonal communication skills in person and by phone 
  • Judgment to resolve guest issues with minimal supervision, and knowing when to escalate
Physical requirements
  • Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts
Shift details

8hr shift
Days
Evenings
Holidays
Overnight
Weekends

Who we are

Tenaya Lodge is a 4-diamond resort located just outside the south entrance to Yosemite National Park. Surrounded by beautiful trees and granite peaks, the property offers a wide range of outdoor experiences. The resort is also home to Waybound, a nearby collection of modern cabins and cottages that provide a more private, retreat style stay with access to resort amenities. At Tenaya Lodge, team members are part of a hospitality experience shaped by the outdoors in one of California’s most iconic destinations. 

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.


$19.00 - $19.00 / hour

Working at Delaware North

Perks for frontline workers

From Delaware North, via Breakroom

  • Flexible work schedules for all team members

  • Weekly pay for hourly team members

  • Referral bonuses for eligible roles

  • Training and development for all team members

  • Employee assistance program for eligible team members

  • Health, vision and dental insurance for eligible team members

  • 401(k) with up to 4% company match for eligible team members

  • Paid time off and holidays for eligible team members

  • Performance bonuses for eligible team members

  • Paid parental bonding leave for eligible team members

  • Employee discounts (varies by location) for eligible team members

What to expect from working at Delaware North

From Delaware North

About Delaware North, in their own words

From Delaware North

Delaware North is a global leader in the hospitality and entertainment industry. We annually serve more than a half-billion guests across three continents, including at high-profile sports venues, national parks, restaurants, resorts, and casinos. Building on more than a century of partnerships and a commitment to local communities and sustainability, our vision is to delight guests by creating the world’s best experiences today, while reimagining tomorrow.

Delaware North team members are the heart and soul of our business, creating unforgettable guest experiences every day — from the first tee as the official catering partner of the PGA of America Championships and domestic Ryder Cup, to a first-class meal at a dream Disney® location. We proudly offer countless growth and learning opportunities, guided by top-tier hospitality mentors.

Find connection, purpose, and growth at Delaware North.

Company values

From Delaware North

  • Lean Forward: we are innovative creators who continually reimagine what’s next
  • Come Together: we work collaboratively with each other and believe in the power of partnership
  • Stand Up: we lead by example, own our decisions and take initiative
  • Do Right: we value integrity and always do the right thing, especially when no one is looking
  • Think Guest: the guest experience is at the heart of everything we do

What Delaware North employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Delaware North logo

About Delaware North

Sourced by ZipRecruiter

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Buffalo, NY, US

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