Customer Service Representative PBM
Raleigh, NC · Remote
$15.50 - $21.25/hr
This is a remote position.
Raleigh, NC · Remote
$15.50 - $21.25/hr
This is a remote position.
Raleigh, NC · Remote
$15.50 - $21.25/hr
This is a remote position.
This is a remote position.
Quick apply
This is a remote position.
Raleigh, NC · Remote
$15.50 - $21.25/hr
Fully remote position with flexible hours * Training and ongoing support to help you succeed * Career growth opportunities within a growing travel agency * Access to travel benefits and exclusive ...
Raleigh, NC · Remote
$15.50 - $21.25/hr
Fully remote position with flexible hours * Training and ongoing support to help you succeed * Career growth opportunities within a growing travel agency * Access to travel benefits and exclusive ...
Durham, NC · Remote
$14.50 - $19.75/hr
Fully remote position with flexible hours * Training and ongoing support to help you succeed * Career growth opportunities within a growing travel agency * Access to travel benefits and exclusive ...
Durham, NC · Remote
$14.50 - $19.75/hr
Fully remote position with flexible hours * Training and ongoing support to help you succeed * Career growth opportunities within a growing travel agency * Access to travel benefits and exclusive ...
Raleigh, NC · Remote
$15.50 - $21.25/hr
We provide training, support, and tools to help you succeed in a remote work environment. Key Responsibilities * Respond to client inquiries via email, phone, and messaging systems * Process ...
Raleigh, NC · Remote
$15.50 - $21.25/hr
We provide training, support, and tools to help you succeed in a remote work environment. Key Responsibilities * Respond to client inquiries via email, phone, and messaging systems * Process ...
Raleigh, NC · Remote
$15.50 - $21.25/hr
Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.
Raleigh, NC · Remote
$15.50 - $21.25/hr
Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.
Raleigh, NC · Remote
$15.50 - $21.25/hr
About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible Schedule | About the Role: We're looking for an enthusiastic and detail-oriented Customer Service ...
Raleigh, NC · Remote
$15.50 - $21.25/hr
About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible Schedule | About the Role: We're looking for an enthusiastic and detail-oriented Customer Service ...
Raleigh, NC · Remote
$15.50 - $21.25/hr
Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.
Raleigh, NC · Remote
$15.50 - $21.25/hr
Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.
Raleigh, NC · Remote
$15.50 - $21.25/hr
Previous experience working in a remote/work from home setting is preferred * Prior experience working with Microsoft Office is preferred * Prior experience working with order placement systems and ...
Raleigh, NC · Remote
$15.50 - $21.25/hr
Previous experience working in a remote/work from home setting is preferred * Prior experience working with Microsoft Office is preferred * Prior experience working with order placement systems and ...
Raleigh, NC · Remote
$15.50 - $21.25/hr
Monday- Friday 11:30 am - 8:00 pm EST (remote) rotate Saturday's based on business need. What Customer Service Operations contributes to Cardinal Health Customer Service is responsible for ...
New
Raleigh, NC · Remote
$15.50 - $21.25/hr
Monday- Friday 11:30 am - 8:00 pm EST (remote) rotate Saturday's based on business need. What Customer Service Operations contributes to Cardinal Health Customer Service is responsible for ...
New
Wake Forest, NC · Remote
$13.75 - $18.75/hr
Work alongside a dynamic remote team, where collaboration is the heartbeat of success. Benefits: Work virtually, from anywhere Comprehensive training provided A fun, energetic, and positive team ...
Wake Forest, NC · Remote
$13.75 - $18.75/hr
Work alongside a dynamic remote team, where collaboration is the heartbeat of success. Benefits: Work virtually, from anywhere Comprehensive training provided A fun, energetic, and positive team ...
Raleigh, NC · On-site +1
$15.50 - $21.25/hr
As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...
Raleigh, NC · On-site +1
$15.50 - $21.25/hr
As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...
Durham, NC · On-site +1
$14.50 - $19.75/hr
As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...
Durham, NC · On-site +1
$14.50 - $19.75/hr
As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...
$10.52 - $11.49
2% of jobs
$11.49 - $12.47
3% of jobs
$12.47 - $13.45
6% of jobs
$13.45 - $14.42
9% of jobs
$14.82 is the 25th percentile. Wages below this are outliers.
$14.42 - $15.40
12% of jobs
$15.40 - $16.38
13% of jobs
The median wage is $16.61 / hr.
$16.38 - $17.36
22% of jobs
$18.02 is the 75th percentile. Wages above this are outliers.
$17.36 - $18.33
12% of jobs
$18.33 - $19.31
11% of jobs
$19.31 - $20.29
5% of jobs
$20.29 - $21.26
5% of jobs
$10
$16
$21
The qualifications get a remote overnight job depend on the position you seek. For example, to become a remote overnight registered nurse, you need to follow the same educational path that other nurses take. You need to earn an associate or bachelor's degree in nursing and passing the RN-NCLEX exam. English as a second language teachers who work from home need to have a bachelor's degree in English, education, or a related field. Some schools also require additional certification, such as a TEFL (Teaching English as a Foreign Language) or TESOL (Teachers of English to Speakers of Other Languages) certificate. Overnight help desk and technical support specialists usually have an associate or bachelor's degree in IT or a closely related subject as well as professional experience and technical skills in the software or hardware offered by the company.
| Aspect | Overnight Remote | Night Auditor |
|---|---|---|
| Work Environment | Remote, often from home | On-site at hotel or hospitality location |
| Required Credentials | Varies by role, often includes customer service or administrative skills | Hospitality or hotel management certifications often preferred |
| Industry Usage | Customer service, administrative, or support roles | Hospitality, hotel industry |
| Work Hours | Typically overnight shifts, flexible remote setup | Overnight shifts at hotel, usually 11 PM–7 AM |
Overnight Remote roles involve working from home during overnight hours, often in customer service or administrative positions. Night Auditors work on-site at hotels during the night shift, focusing on financial reconciliation and guest services. While both roles operate overnight, the main difference lies in the work environment and industry focus.
$15.50 - $21.25/hr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 17 days ago
Marpai Administrators (Subsidiary of Marpai Inc. (NASDAQ: MRAI)) is a technology company transforming the Third Party Administration sector serving employers with self-funded health plans. Marpai Administrators (“Marpai”) is an AI-powered national TPA (third party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. We create healthier members and a healthier bottom line. Marpai proactively targets at-risk members with meaningful clinical interventions to improve outcomes.
ABOUT THE POSITION: The Customer Service Representative (CSR) reports to the Customer Service Supervisor to help healthcare providers and members with prescription and insurance questions. The CSR must maintain positive, empathetic, and professional attitude through verbal or written communication.
WHAT YOU WILL BE DOING:
Member Support: Answer inquiries regarding drug formularies, copays, deductibles, network pharmacies, and prescription benefit coverage.
Pharmacy & Provider Coordination: Assist network pharmacies with claims processing, eligibility checks, and securing prior authorizations.
Problem Resolution: Investigate and resolve complaints or coverage rejections, ensuring first-call resolution while maintaining empathy.
Documentation & Compliance: Accurately log call details in CRM and ticketing systems while strictly adhering to HIPAA privacy standards.
Quality & Metrics: Meet call-center performance standards, such as Average Handle Time (AHT) and Schedule Adherence.
Other duties as required
WHAT DO YOU NEED:
High school diploma or GED required; associate or bachelor’s degree preferred.
Strong customer service and communication skills
Ability to navigate multiple software platforms simultaneously.
Active listening, problem-solving, and ability to deescalate stressful situations.
Attention to detail and accuracy
Ability to maintain confidentiality
PREFERED EXPERIENCE:
1–2 years of customer service experience in healthcare or pharmacy setting
Experience handling insurance claims or medical billing preferred
State issued pharmacy technician registration preferred.
WORK REQUIREMENTS:
100% Remote
Flexibility to work 8 am – 8 pm
Must have high speed internet connection
Must have professional, confidential, isolated work area.
This position is in a typical office environment that requires prolonged sitting in front of a computer.
WHY WORK AT MARPAI?
We have great benefits:
Generous PTO
Medical and Prescription
Health and Wellness Programs
EAP
FSA / HSA / Dependent Care
Dental
Vision
Life and Disability
STD/LTD
Voluntary Benefits: Critical Illness, Accident, Hospital
401k with Employer Match
LegalShield
Identity Theft Protection
Marpai is an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
This is a remote position.