Aidvantage CSR 1
Marion, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
Marion, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
Marion, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
Council Bluffs, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
Council Bluffs, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
Des Moines, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
Des Moines, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
Tripoli, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
Tripoli, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
Cedar Rapids, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
Cedar Rapids, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
Cedar Falls, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
Cedar Falls, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
Concord, NC · Remote
$15/hr
Customer Service Representative (Remote) The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the web. This position ...
Concord, NC · Remote
$15/hr
Customer Service Representative (Remote) The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the web. This position ...
Iowa City, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
Iowa City, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
Kenosha, WI · Remote
$18/hr
SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry.
Kenosha, WI · Remote
$18/hr
SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry.
Kenosha, WI · Remote
$18/hr
SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry.
Kenosha, WI · Remote
$18/hr
SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry.
Kenosha, WI · On-site +1
$18/hr
SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry.
Kenosha, WI · On-site +1
$18/hr
SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry.
Pittsburgh, PA · Remote
$16.50/hr
Remote Benefits Customer Service Representative Details · Location: MUST live within 2 hours of Pittsburgh, PA 15222 - on site 1st day before going remote · Required to come in for meetings and ...
Pittsburgh, PA · Remote
$16.50/hr
Remote Benefits Customer Service Representative Details · Location: MUST live within 2 hours of Pittsburgh, PA 15222 - on site 1st day before going remote · Required to come in for meetings and ...
Denver, CO · Remote
$16.50 - $22.50/hr
Role Description This is a remote Travel Customer Service role. The Travel Customer Service Representative will work directly with clients to understand their travel needs, preferences, and budgets ...
Denver, CO · Remote
$16.50 - $22.50/hr
Role Description This is a remote Travel Customer Service role. The Travel Customer Service Representative will work directly with clients to understand their travel needs, preferences, and budgets ...
$16.50 - $22.25/hr
Remote Customer Service Representative - Entry Level (No Experience Required) | Immediate Start Location: Fully Remote (U.S. based) 🔍 Company Snapshot Globe Life AO is growing rapidly and seeks ...
$16.50 - $22.25/hr
Remote Customer Service Representative - Entry Level (No Experience Required) | Immediate Start Location: Fully Remote (U.S. based) 🔍 Company Snapshot Globe Life AO is growing rapidly and seeks ...
Plantation, FL · On-site +1
$18/hr
The Customer Service Representative will interact with the company's customers by addressing ... This is a remote work from home position. Our benefits package includes health, dental, and vision ...
Plantation, FL · On-site +1
$18/hr
The Customer Service Representative will interact with the company's customers by addressing ... This is a remote work from home position. Our benefits package includes health, dental, and vision ...
Tampa, FL · Remote
$15 - $20.50/hr
Next Stop Travel is a remote-based organization providing structured planning and coordination ... The Customer Service Representative is responsible for assisting with client requests, organizing ...
Tampa, FL · Remote
$15 - $20.50/hr
Next Stop Travel is a remote-based organization providing structured planning and coordination ... The Customer Service Representative is responsible for assisting with client requests, organizing ...
Dayton, OH · Remote
$15.50 - $21.25/hr
Next Stop Travel is a remote-based organization providing structured planning and coordination ... The Customer Service Representative is responsible for assisting with client requests, organizing ...
Dayton, OH · Remote
$15.50 - $21.25/hr
Next Stop Travel is a remote-based organization providing structured planning and coordination ... The Customer Service Representative is responsible for assisting with client requests, organizing ...
Houston, TX · On-site +1
$12 - $15/hr
We are looking for experienced Remote Customer Service Representatives to handle inbound and outbound calls for diverse clients. If you take pride in a seamless digital setup and top-tier service, we ...
Houston, TX · On-site +1
$12 - $15/hr
We are looking for experienced Remote Customer Service Representatives to handle inbound and outbound calls for diverse clients. If you take pride in a seamless digital setup and top-tier service, we ...
Columbus, OH · Remote
$15.50 - $21/hr
Next Stop Travel is a remote-based organization providing structured planning and coordination ... The Customer Service Representative is responsible for assisting with client requests, organizing ...
Columbus, OH · Remote
$15.50 - $21/hr
Next Stop Travel is a remote-based organization providing structured planning and coordination ... The Customer Service Representative is responsible for assisting with client requests, organizing ...
Peoria, IL · Remote
$15.75 - $21.25/hr
Next Stop Travel is a remote-based organization providing structured planning and coordination ... The Customer Service Representative is responsible for assisting with client requests, organizing ...
Peoria, IL · Remote
$15.75 - $21.25/hr
Next Stop Travel is a remote-based organization providing structured planning and coordination ... The Customer Service Representative is responsible for assisting with client requests, organizing ...
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
| Aspect | Overnight Remote Csr | Customer Service Representative |
|---|---|---|
| Work Hours | Typically overnight shifts, often 10 PM to 6 AM | Standard daytime hours, usually 8 AM to 5 PM |
| Work Environment | Remote, home-based | Remote or in-office depending on employer |
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; customer service experience |
| Industry Usage | Common in call centers, tech support, retail | Widespread across various industries including retail, telecom, finance |
While both roles involve customer interaction and require similar credentials, the main difference lies in their work hours and shifts. Overnight Remote CSRs work during nighttime hours from home, whereas Customer Service Representatives typically work during daytime hours. Both roles are essential in customer support and are used across many industries.
$21.45/hr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 11 days ago
Description
Remote Customer Service Representative - Federal Student Loan Support
PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage Customer Service Phone team. If you enjoy helping people, want to work from home, and want to support Federal Student Aid borrowers, we'd love to meet you!
Compensation
Competitive starting pay of $15.90 per hour, plus an additional $5.55 per hour in Health & Welfare benefits. Employees enjoy a total compensation package valued at more than $21.45 per hour, along with paid holidays, paid sick leave, medical, dental, and vision insurance, and a 401(k) retirement plan.
Job Summary
Start or grow your remote customer service career supporting Federal Student Aid borrowers. As a Customer Service Representative (CSR 1), you'll help borrowers with routine loan servicing questions by phone, email, or chat. This work-from-home call center role offers competitive pay, Health & Welfare fringe benefits, and paid vacation, holiday, and sick time under the Service Contract Act (SCA).
Benefits
Medical, dental, and vision insurance.
401(k) with company match.
Paid training.
Paid holidays.
Paid sick leave.
Career advancement opportunities.
Work-from-home flexibility.
Requirements
Minimum Qualifications
High school diploma or equivalent.
Minimum six months of customer service experience preferred.
Strong verbal and written communication skills.
Basic computer proficiency, including Microsoft Office and web-based applications.
Ability to work independently in a remote environment.
Ability to pass required background screening and employment verification.
Preferred Qualifications
Prior call center experience.
Federal student aid, financial services, banking, healthcare, or government contract experience.
Experience supporting federal or state government programs.
Additional Requirements Per Client
Must reside in the U.S.
Must be a U.S. Citizen.
Must be able to pass a criminal background check.
Must not be delinquent or in default on any federal student loans.
Must adhere to policies related to protecting personally identifiable information.
Must have the ability to write using proper grammar and punctuation.
May be required to work scheduled holidays, overtime, and Saturdays.
Must be able to navigate Microsoft Excel spreadsheets.
Home Office Requirements
Private and secure workspace from home.
Internet service with sufficient speed for multiple users without latency or lag.
Minimum hard-wire internet download speed of 25mbps (single) / 50mbps (shared); upload speed of 5 Mbps (10 Mbps preferred).