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Overnight Remote Chat Support Jobs in Riverside, CA

Corvel

Claims Supervisor

Rancho Cucamonga, CA · Remote

$73K - $113K/yr

... supporting the goals of the claims department and CorVel. This is a remote work arrangement ... Ability to travel overnight and attend meetings if required * Additional duties as assigned ...

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All JobsChat Support JobsOvernight Remote Chat Support JobsOvernight Remote Chat Support Jobs in Riverside, CA

Overnight Remote Chat Support information

See Riverside, CA salary details

$15

$27

$46

How much do overnight remote chat support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for overnight remote chat support in Riverside, CA is $27.17, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $29.62 per hour, depending on experience, location, and employer.

What is an overnight remote chat support?

Overnight Remote Chat Support jobs involve assisting customers or clients via online chat platforms during nighttime hours. These roles typically require strong written communication skills, the ability to troubleshoot issues, and a reliable internet connection. Employees work remotely, often from home, addressing customer inquiries, resolving problems, and providing information outside of regular business hours. This schedule is ideal for night owls or those needing flexibility. Some positions may require previous customer service experience, but many companies offer on-the-job training.

What are the key skills and qualifications needed to thrive as an overnight remote chat support agent?

To thrive as an Overnight Remote Chat Support agent, you need strong written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, help desk software (like Zendesk or Intercom), and CRM systems is typically required. Outstanding problem-solving, patience, and the ability to work independently during off-hours are essential soft skills. These abilities ensure timely, accurate support and customer satisfaction, even during non-traditional hours when resources may be limited.

What are some common challenges faced by overnight remote chat support agents, and how can they be managed?

Overnight Remote Chat Support agents often encounter challenges such as handling high volumes of customer inquiries with limited escalation options, managing fatigue due to atypical working hours, and maintaining clear communication despite the absence of face-to-face interaction. To manage these challenges, it's important to develop effective time management skills, take scheduled breaks to stay alert, and utilize internal knowledge bases to resolve issues efficiently. Building strong communication habits and staying connected with team leads or colleagues through digital channels can also help ensure a supportive and productive work environment.

What is the difference between Overnight Remote Chat Support vs Customer Service Representative?

AspectOvernight Remote Chat SupportCustomer Service Representative
Work HoursPrimarily overnight shifts, 100% remoteDaytime or flexible hours, often in-office or remote
Work EnvironmentRemote, online chat platformIn-office or remote, phone and in-person interactions
Required SkillsExcellent written communication, problem-solving, tech-savvyVerbal communication, customer service skills, multitasking
CertificationsNone typically required, customer service experience preferredCustomer service experience often preferred, sometimes certifications

Overnight Remote Chat Support focuses on online chat assistance during overnight hours, requiring strong written communication and tech skills. Customer Service Representatives handle a broader range of interactions, including phone and in-person support, often during daytime hours. Both roles serve customer needs but differ mainly in work hours, environment, and communication methods.

What are the most commonly searched types of Remote Chat Support jobs in Riverside, CA?

The most popular types of Remote Chat Support jobs in Riverside, CA are:

What are popular job titles related to Overnight Remote Chat Support jobs in Riverside, CA?

For Overnight Remote Chat Support jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Overnight Remote Chat Support jobs in Riverside, CA look for?

The top searched job categories for Overnight Remote Chat Support jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Overnight Remote Chat Support jobs?

Cities near Riverside, CA with the most Overnight Remote Chat Support job openings:

Overnight Remote Chat Support jobs near you
Infographic showing various Overnight Remote Chat Support job openings in Riverside, CA as of June 2026, with employment types broken down into 87% Full Time, and 13% Temporary. Highlights an 100% Remote job distribution, with an average salary of $56,523 per year, or $27.2 per hour.

Platform Solutions Architect (Pre-Sales) - Remote/Orange County, CA

EVOTEK, Inc.

Irvine, CA • On-site, Remote

$170K - $220K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Join EVOTEK: North America's Premier Digital Business Enabler
As North America's premier enabler of secure digital business, we integrate cutting-edge technical expertise across data center, network, security, cloud, and communications domains. By delivering cohesive digital solutions, we help businesses drive measurable impact and accelerate their transformation.
Our award-winning culture is the cornerstone of everything we do. Recognized multiple times by Inc. Magazine as a "Best Place to Work", we're proud to create an environment where innovation and collaboration thrive. Locally, we've been honored by The San Diego Business Journal as a "Best Place to Work" more than seven times, and our excellence is reflected in accolades like CRN's "Solution Provider 500", "Tech Elite 250", and "Top 150 Growth Companies". We've also earned a spot among CRN's "Triple Crown" award winners.
If you're ready to be part of a team that values innovation, culture, and business impact, EVOTEK is the place for you.
The Platform Architect will serve as a client-facing technical strategist and solution designer, responsible for architecting complex enterprise solutions. This role combines deep technical expertise with strong pre-sales and consultative skills to elicit requirements, drive solution design, align to business objectives, build customer confidence, and position successful delivery.
Role Summary
  • Drive pre-sales activities in collaboration with sales teams to perform technical discovery, identify client needs, and craft detailed solution designs and proposals.
  • Build and maintain independent relationships with clients and prospects.
  • Design and present architectures for on-prem, cloud, or hybrid solutions involving domain expertise in infrastructure, data, and AI.
  • Develop scalable virtualization and containerization strategies to support modernization and multi-cloud deployments.
  • Integrate data management, analytics, and AI/ML capabilities into platform architectures to drive business outcomes.
  • Lead technical presentations and demonstrations to customers, clearly articulating the value of proposed solutions.
  • Evaluate and recommend hardware and software technologies, leveraging vendor relationships to shape optimal solutions.
  • Support proposal development, RFP responses, and pricing strategies from an architectural perspective.
  • Provide technical assurance during implementation and handoff to delivery teams, ensuring design integrity.
  • Produce architecture documentation, high-level designs, and bill of materials.
  • Stay current with emerging technology trends in infrastructure, cloud, data, and AI to guide clients toward innovative solutions.

Requirements
  • 10+ years of experience in enterprise architecture, systems integration, or platform engineering.
  • Proven track record in pre-sales architecture or technical consulting within a systems integrator or vendor environment.
  • Expertise in on-prem infrastructure architecture (compute, storage, networking) and leading cloud platforms (AWS, Azure, GCP).
  • Strong proficiency in virtualization (VMware, Hyper-V) and container technologies (Docker, Kubernetes, OpenShift).
  • Experience designing and integrating data platforms, analytics tools, and AI/ML frameworks into enterprise systems.
  • Excellent communication, presentation, and customer engagement skills with the ability to influence technical and executive audiences.
  • Certifications in relevant technologies such as AWS Solutions Architect, Azure Solutions Architect Expert, VMware Certified Design Expert, or Kubernetes certifications are highly advantageous.
  • Understanding of enterprise security principles, compliance requirements, and solution governance.

Benefits
  • Salary commensurate with years' of experience, technical expertise and geographic location.
  • Salary range: $170,000 to $220,000.
  • Performance bonuses.
  • Benefits package that includes 100% paid medical, dental and vision for the employee.
  • 401(k) with employer match.
  • Strong company culture.
  • Flexible PTO policy.
  • Flexible working arrangements.
  • Annual company overnight retreat

Equal Opportunity Employer
EVOTEK believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.

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