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Overnight Remote Chat Support Jobs in Iowa (NOW HIRING)

Associate - Customer Care - Non - Voice 5A

Guss, IA · Remote

$14.50 - $20/hr

Handle incoming customer queries via phone, email, chat, or social media.Provide accurate and ... Coordinate with other departments like technical support, billing, or logistics for issue ...

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ... Willingness to travel (60-100%), including overnight * Valid driver's license and personal vehicle

Showing results 41-60

Overnight Remote Chat Support information

What are some common challenges faced by overnight remote chat support agents, and how can they be managed?

Overnight Remote Chat Support agents often encounter challenges such as handling high volumes of customer inquiries with limited escalation options, managing fatigue due to atypical working hours, and maintaining clear communication despite the absence of face-to-face interaction. To manage these challenges, it's important to develop effective time management skills, take scheduled breaks to stay alert, and utilize internal knowledge bases to resolve issues efficiently. Building strong communication habits and staying connected with team leads or colleagues through digital channels can also help ensure a supportive and productive work environment.

What are the key skills and qualifications needed to thrive as an overnight remote chat support agent?

To thrive as an Overnight Remote Chat Support agent, you need strong written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, help desk software (like Zendesk or Intercom), and CRM systems is typically required. Outstanding problem-solving, patience, and the ability to work independently during off-hours are essential soft skills. These abilities ensure timely, accurate support and customer satisfaction, even during non-traditional hours when resources may be limited.

What is an overnight remote chat support?

Overnight Remote Chat Support jobs involve assisting customers or clients via online chat platforms during nighttime hours. These roles typically require strong written communication skills, the ability to troubleshoot issues, and a reliable internet connection. Employees work remotely, often from home, addressing customer inquiries, resolving problems, and providing information outside of regular business hours. This schedule is ideal for night owls or those needing flexibility. Some positions may require previous customer service experience, but many companies offer on-the-job training.

What is the difference between Overnight Remote Chat Support vs Customer Service Representative?

AspectOvernight Remote Chat SupportCustomer Service Representative
Work HoursPrimarily overnight shifts, 100% remoteDaytime or flexible hours, often in-office or remote
Work EnvironmentRemote, online chat platformIn-office or remote, phone and in-person interactions
Required SkillsExcellent written communication, problem-solving, tech-savvyVerbal communication, customer service skills, multitasking
CertificationsNone typically required, customer service experience preferredCustomer service experience often preferred, sometimes certifications

Overnight Remote Chat Support focuses on online chat assistance during overnight hours, requiring strong written communication and tech skills. Customer Service Representatives handle a broader range of interactions, including phone and in-person support, often during daytime hours. Both roles serve customer needs but differ mainly in work hours, environment, and communication methods.

What are the most commonly searched types of Remote Chat Support jobs in Iowa? The most popular types of Remote Chat Support jobs in Iowa are:
What are popular job titles related to Overnight Remote Chat Support jobs in Iowa? For Overnight Remote Chat Support jobs in Iowa, the most frequently searched job titles are:
What cities in Iowa are hiring for Overnight Remote Chat Support jobs? Cities in Iowa with the most Overnight Remote Chat Support job openings:
Infographic showing various Overnight Remote Chat Support job openings in Iowa as of August 2026, with employment types broken down into 76% Full Time, 6% Part Time, and 18% Contract. Highlights an 100% Remote job distribution.

Sr. Sales Specialist - Immunohistochemistry

Danaher

Iowa City, IA • On-site, Remote

$110K - $145K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Danaher rating

7.7

Company rating: 7.7 out of 10

Based on 29 frontline employees who took The Breakroom Quiz


Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics, and biotechnology?

At Leica Biosystems, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.

At Leica Biosystems, we're not just shaping the future of cancer diagnostics - we're transforming lives. Our mission of "Advancing Cancer Diagnostics, Improving Lives" is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you're not just taking a job; you're becoming part of a passionate team that knows every moment matters when it comes to cancer. You'll help develop diagnostic solutions that turn anxiety into answers and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you'll be inspired each day to stretch, grow, and make an impact.

Learn about the Danaher Business System which makes everything possible.

The Sales Specialist - Immunohistochemistry for Leica Biosystems is responsible for developing and executing sales strategies that drive rapid revenue growth and market share expansion across the territory. They will also collaborate with Sales, Service, and Applications counterparts to achieve Leica Biosystems' performance targets and exceed customer expectations.

This position is part of the Sales team and will be fully remote. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives.

You will be part of the Commercial Organization and report to the Sales Manager, who is responsible for a team of sales representatives, to help exceed Leica Biosystems' sales goals and deliver on commercial strategies. If you thrive in a fast-paced and team-oriented role and want to work to build a world-class Commercial organization, read on.

In this role, you will have the opportunity to:

  • The Sales Specialist will achieve annual product sales goals for the territory by working in coordination with the local assigned team. In addition, the associate will maintain accurate, timely opportunity and customer data in SFDC, with coaching as needed.
  • The associate will achieve high levels of customer satisfaction by delivering sales and support services and coordinating product demos, installations, and customer training, with support from the manager and/or mentor.
  • Work with prospective and current customers to increase Leica Biosystems' influence and presence across territories.
  • Monitor and develop awareness of competitive activities and strategies, utilize Strategic Selling tools (Blue sheets) with mentorship and guidance.
  • Develop on products, DBS, LBS Tools (such as DOMO, Showpad, Territory Business Reviews).

The essential requirements of the job include:

  • Education: Bachelor of Arts or Bachelor of Science OR equivalent work experience
  • Minimum 3+ years relevant sales experience (or equivalent work experience)
  • Proven time management skills
  • Proven contract negotiation and high-level selling experience or selling in a matrixed environment.
  • Experience with Salesforce.com or other CRM software; Microsoft Office, including Word, Excel, PowerPoint, and Outlook

Travel and Motor Vehicle Record Requirements:

  • Ability to travel 50-75%; overnight for territory coverage (if applicable) and/or for company meetings
  • Must have a valid driver's license with an acceptable driving record

It would be a plus if you also possess previous experience in:

  • Prior capital sales experience

Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that enhance our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Leica Biosystems, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote work arrangements for eligible roles and are committed to providing enriching careers, regardless of the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Your interview team will provide additional information about this remote work arrangement. Explore the flexibility and challenges that working at Leica Biosystems offers.

The salary range for this role is $110,000 - $145,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer a comprehensive benefits package, including paid time off, medical/dental/vision insurance, and a 401(k) plan, to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.


For more information, visit www.danaher.com.


Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.


The U.S. EEO posters are available here.


For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here.


We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.


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About Danaher

Sourced by ZipRecruiter

We are a science and technology innovator committed to helping our customers solve complex challenges, and improving quality of life around the world. A global family of more than 20 operating companies, we drive meaningful innovation in some of today's most dynamic, growing industries.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

Year founded

1984