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Overnight Remote Call Center Manager Jobs in Springfield, OH

Pediatrix & Obstetrix

Neonatologist

Springfield, OH · On-site +1

... call room, accommodating both local and remote living arrangements. The position involves providing facility coverage at Dayton Children's Hospital, Springfield Medical Center, and Brigid's Path ...

Clio

Senior Product Manager, Certification

London, OH · On-site +1

$119K - $158K/yr

  • Medical

  • Life

  • Retirement

Vincent is the AI engine at the center of that mission, and the quality, breadth, and ... This role can be worked from remote US or Remote Canada, or twice per week from our HUB offices ...

Onsetto, Inc

Product Manager (Remote)

Dayton, OH · Remote

$120K - $135K/yr

  • Medical

  • Dental

  • Vision

  • PTO

About the role We're looking for a Product Manager to help shape the experiences at the center of the business-banking transition, turning first-time users into successful customers and successful ...

Dawn Foods

Market Sales Rep II

Dayton, OH · Remote

  • Medical

  • Retirement

  • PTO

This is a remote, field-traveling position requiring regular travel throughout the Northern ... occasional overnight travel and quarterly meetings at the Louisville Distribution Center.

Dawn Foods

Market Sales Rep II

Dayton, OH · Remote

$61K - $101K/yr

  • Medical

  • Retirement

This is a remote, field-traveling position requiring regular travel throughout the Northern ... occasional overnight travel and quarterly meetings at the Louisville Distribution Center.

cts

Recovery Partner Director

Dayton, OH · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a remote position with a lot of travel to our corporate and branch offices, as well as to ... Overnight travel is required, including flights on commercial aircraft. * Must possess a valid ...

MCKESSON

Field Reimbursement Manager

Springfield, OH · On-site +1

... remote interaction and on-site training. This position is client-facing and customer-facing and ... Educate on Benefit Investigation, Prior Authorization Process, Support Center Services, Medicare ...

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All JobsCall Center JobsOvernight Remote Call Center Manager JobsOvernight Remote Call Center Manager Jobs in Springfield, OH

Overnight Remote Call Center Manager information

See Springfield, OH salary details

$26.6K

$57.5K

$98.6K

How much do overnight remote call center manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for overnight remote call center manager in Springfield, OH is $57,498.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,200.00 and $67,600.00 per year, depending on experience, location, and employer.

What does an overnight remote call center manager do?

An Overnight Remote Call Center Manager is responsible for supervising and coordinating the activities of call center agents during overnight shifts, ensuring customer inquiries and issues are handled efficiently. They monitor performance, provide support, resolve escalated concerns, and maintain service quality standards. Working remotely, they use communication tools and software to manage teams, track metrics, and report on operations, making sure the call center runs smoothly outside of standard business hours.

What are the key skills and qualifications needed to thrive as an overnight remote call center manager?

To thrive as an Overnight Remote Call Center Manager, you need experience in call center operations, leadership skills, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, workforce management systems, and remote communication tools is essential. Strong problem-solving, conflict resolution, and motivational skills help you lead teams effectively during off-hours. These abilities ensure seamless operations, high team morale, and excellent customer service even during overnight shifts.

What are some unique challenges faced by an overnight remote call center manager and how are they typically addressed?

As an Overnight Remote Call Center Manager, you may encounter challenges such as maintaining team engagement during off-hours, ensuring effective communication across time zones, and handling escalations with limited on-site support. Successful managers prioritize regular virtual check-ins, use collaborative platforms to keep teams connected, and establish clear protocols for after-hours issue resolution. Proactive planning and fostering a strong remote team culture are key to navigating these unique aspects of the overnight shift.

What is the difference between Overnight Remote Call Center Manager vs Overnight Customer Service Supervisor?

AspectOvernight Remote Call Center ManagerOvernight Customer Service Supervisor
CredentialsTypically requires management experience, call center certifications, and sometimes a bachelor’s degreeUsually requires customer service experience, some supervisory training, and high school diploma or equivalent
Work EnvironmentRemote management overseeing call center operations during overnight shiftsRemote or on-site supervision of customer service representatives during overnight hours
Employer & Industry UsageCommon in call centers, BPOs, and customer support companiesFound in retail, telecom, and service industries with customer support teams

The Overnight Remote Call Center Manager focuses on managing call center operations remotely during overnight shifts, requiring management skills and industry experience. In contrast, the Overnight Customer Service Supervisor primarily supervises customer service reps, often with less emphasis on management certifications. Both roles are vital in customer support industries but differ mainly in scope and responsibilities.

What are popular job titles related to Overnight Remote Call Center Manager jobs in Springfield, OH?

For Overnight Remote Call Center Manager jobs in Springfield, OH, the most frequently searched job titles are:

What job categories do people searching Overnight Remote Call Center Manager jobs in Springfield, OH look for?

The top searched job categories for Overnight Remote Call Center Manager jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Overnight Remote Call Center Manager jobs?

Cities near Springfield, OH with the most Overnight Remote Call Center Manager job openings:

Overnight Remote Call Center Manager jobs near you
Infographic showing various Overnight Remote Call Center Manager job openings in Springfield, OH as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $57,498 per year, or $27.6 per hour.

Inside Sales Rep - Advertising Account Executive (Remote)

Guide Book Publishing

Dayton, OH • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Location: Remote Job Type: Full-Time Compensation: Draw + Lucrative Commission + Performance Incentives

The Opportunity

Are you a self-motivated "hunter" who thrives on variety? Guide Book Publishing, an industry leader since 1991, is looking for a strategic Advertising Account Executive. Unlike traditional sales roles where you call the same list for years, our team moves to a new assignment every 2-3 weeks, helping local businesses across 24 states reach "micro-communities" through high-quality direct-mail advertising.

How it Works

  • The Workflow: You’ll switch assignments frequently, focusing on businesses within a 3-5 mile radius of a specific congregation or community center.
  • The Method: 70% of your time is spent on high-energy outreach (phone, email, and video meetings); 20% on market research; and 10% on contract execution.
  • The Flexibility: This is a remote role, but does require getting your materials back to the Post Office to return to the Home Office.

Key Responsibilities

  • New Business Development: Identify and close new advertising partnerships to meet production goals.
  • Consultative Sales: Educate local business owners on the ROI of being featured in our community guides and directories.
  • Relationship Management: Act as the primary liaison between your clients and our operations staff to ensure an excellent experience.
  • Account Growth: Nurture and maintain large-scale accounts within your metro area.
  • Administrative Precision: Manage contracts and paperwork accurately and return assignment materials via USPS upon completion.

Compensation & Benefits

We offer a structure that rewards high performers and provides security through a comprehensive benefits package via ADP TotalSource.

  • Draw & Commission: Payroll is based on "Cash In" from sales, with a Draw program available to stabilize income as you build your funnel.
  • Performance Bonuses: Additional incentive pay for hitting Assignment, Monthly, Quarterly, and Annual targets.
  • Benefits:
    • Health, Dental, and Vision Insurance
    • 401(k) with Company Match
    • Life Insurance
    • Paid Time Off (PTO)

Qualifications

  • Experience: 1-2 years of sales experience preferred (or equivalent education).
  • Mindset: A self-starter who can manage their own schedule without being micromanaged.
  • Skills: Proficient in Excel, scanning, email, and PDF management. Strong ability to calculate discounts and commissions accurately.
  • Communication: Persuasive verbal skills and clear, professional written communication.
  • Requirements: Valid Driver’s License and Auto Insurance.

Why Guide Book Publishing?

We serve the communication needs of over 800 micro-communities. If you are looking for a role that balances the freedom of remote work with the fast-paced nature of community-based sales, we want to talk to you.

Physical Demands and Work Environment:

  • Requires Valid Driver’s License and Auto Insurance
  • Frequently required to sit and utilize a keyboard and phone.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.