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Overnight Remote Call Center Manager Jobs in Springfield, OH

Miller Connections

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Business Development Coordinator - Remote (W2 + Benefits)

Dayton, OH · Remote

$385/wk

Business Development Coordinator - Remote (W2 + Benefits) Miller Connections is a small American based remote call-center with high-performance, multi-vertical appointment-setting operation hiring ...

Liveops

Remote Customer Service Representative

Dayton, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

AMBA

Inside Sales Insurance Specialist

Dayton, OH · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Are looking for an account management or relationship-only role What You Bring * Active Life and ...

AMBA

Inside Sales Insurance Specialist

Dayton, OH · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Are looking for an account management or relationship-only role What You Bring * Active Life and ...

AMBA

Inside Sales Insurance Specialist

Dayton, OH · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Are looking for an account management or relationship-only role What You Bring * Active Life and ...

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All JobsCall Center JobsOvernight Remote Call Center Manager JobsOvernight Remote Call Center Manager Jobs in Springfield, OH

Overnight Remote Call Center Manager information

See Springfield, OH salary details

$26.6K

$57.5K

$98.6K

How much do overnight remote call center manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for overnight remote call center manager in Springfield, OH is $57,498.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,200.00 and $67,600.00 per year, depending on experience, location, and employer.

What does an overnight remote call center manager do?

An Overnight Remote Call Center Manager is responsible for supervising and coordinating the activities of call center agents during overnight shifts, ensuring customer inquiries and issues are handled efficiently. They monitor performance, provide support, resolve escalated concerns, and maintain service quality standards. Working remotely, they use communication tools and software to manage teams, track metrics, and report on operations, making sure the call center runs smoothly outside of standard business hours.

What are the key skills and qualifications needed to thrive as an overnight remote call center manager?

To thrive as an Overnight Remote Call Center Manager, you need experience in call center operations, leadership skills, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, workforce management systems, and remote communication tools is essential. Strong problem-solving, conflict resolution, and motivational skills help you lead teams effectively during off-hours. These abilities ensure seamless operations, high team morale, and excellent customer service even during overnight shifts.

What are some unique challenges faced by an overnight remote call center manager and how are they typically addressed?

As an Overnight Remote Call Center Manager, you may encounter challenges such as maintaining team engagement during off-hours, ensuring effective communication across time zones, and handling escalations with limited on-site support. Successful managers prioritize regular virtual check-ins, use collaborative platforms to keep teams connected, and establish clear protocols for after-hours issue resolution. Proactive planning and fostering a strong remote team culture are key to navigating these unique aspects of the overnight shift.

What is the difference between Overnight Remote Call Center Manager vs Overnight Customer Service Supervisor?

AspectOvernight Remote Call Center ManagerOvernight Customer Service Supervisor
CredentialsTypically requires management experience, call center certifications, and sometimes a bachelor’s degreeUsually requires customer service experience, some supervisory training, and high school diploma or equivalent
Work EnvironmentRemote management overseeing call center operations during overnight shiftsRemote or on-site supervision of customer service representatives during overnight hours
Employer & Industry UsageCommon in call centers, BPOs, and customer support companiesFound in retail, telecom, and service industries with customer support teams

The Overnight Remote Call Center Manager focuses on managing call center operations remotely during overnight shifts, requiring management skills and industry experience. In contrast, the Overnight Customer Service Supervisor primarily supervises customer service reps, often with less emphasis on management certifications. Both roles are vital in customer support industries but differ mainly in scope and responsibilities.

What are popular job titles related to Overnight Remote Call Center Manager jobs in Springfield, OH?

For Overnight Remote Call Center Manager jobs in Springfield, OH, the most frequently searched job titles are:

What job categories do people searching Overnight Remote Call Center Manager jobs in Springfield, OH look for?

The top searched job categories for Overnight Remote Call Center Manager jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Overnight Remote Call Center Manager jobs?

Cities near Springfield, OH with the most Overnight Remote Call Center Manager job openings:

Overnight Remote Call Center Manager jobs near you
Infographic showing various Overnight Remote Call Center Manager job openings in Springfield, OH as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $57,498 per year, or $27.6 per hour.

Business Development Coordinator - Remote (W2 + Benefits)

Miller Connections

Dayton, OH • Remote

$385/wk

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

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Job description

Business Development Coordinator - Remote (W2 + Benefits)
Miller Connections is a small American based remote call-center with high-performance, multi-vertical appointment-setting operation hiring motivated Business Development Coordinators for our fully remote team. In this role, you'll make outbound calls to schedule qualified appointments for client sales teams across multiple industries. This is a W2 employee position with a guaranteed base wage, weekly commissions on top, and real benefits...not a contractor gig.

What you'll be doing
-Making outbound calls to prospective customers using our provided dialer system
-Qualifying prospects and scheduling confirmed appointments for client sales teams
-Representing multiple client verticals including fiber internet, home security, roofing, and low-voltage equipment
-Following proven call scripts with confidence while handling objections professionally
-Accurately logging call outcomes and dispositions in our platform

Compensation — base PLUS commission, not one or the other
-Guaranteed base of $11.00/hour for every hour you work, paid regardless of production
-Weekly commissions stack on top of your base, with rates that climb as your production climbs
-Realistic numbers: agents at typical production earn $550–$750/week all-in; our top producers clear $900+ in strong weeks.

Benefits (W2 employees)
+$240/month tax-free health allowance toward the insurance plan you choose — usable for health, dental, and vision
+Retirement plan with company match up to 3% of total compensation, including commissions
+Paid time off, paid breaks, and employer-paid Social Security, Medicare, unemployment insurance, and workers' comp coverage
+Benefits begin the first of the month after your 30-day introductory period

Schedule
This is a structured full-time role: 7 paid hours per day, 5 days per week (about 6 hours of calling plus a paid hour of breaks). Schedules rotate between Monday–Friday and Tuesday–Saturday, so you'll work about two Saturdays per month with a weekday off those weeks. If you want a set schedule you can build your life around instead of gig-work chaos, this is perfect.

What we're looking for
+Previous outbound sales, appointment-setting, or call center experience
+Reliable home office setup. Desktop or laptop, solid internet, headset, and a quiet working environment
+Strong phone presence... Confident, articulate, and personable
+Self-motivated, coachable, and consistent. We invest in training and promote from production
+Bilingual (English/Spanish) is a plus but not required

Company Description

Miller Connections is an appointment-setting and business development company connecting homeowners and businesses with trusted service providers across the country. From our roots in Dayton, Ohio, we've built a fully remote team that sets qualified appointments for clients in fiber internet, home security, roofing, and other home-service industries, powered by our own custom-built platform that tracks every appointment, every outcome, and every dollar earned with complete transparency.

We're a small operation by design. That means your production gets seen, your growth gets coached, and your ideas actually reach the owner. We believe the best appointment is an honest one with real customers, correctly informed, genuinely expecting the visit, and that standard has earned us long-term client partnerships.