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Overnight Remote Call Center Manager Jobs in Baton Rouge, LA

AMBA

Inside Sales Insurance Specialist

Baton Rouge, LA · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Are looking for an account management or relationship-only role What You Bring * Active Life and ...

AMBA

Inside Sales Insurance Specialist

Baton Rouge, LA · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Are looking for an account management or relationship-only role What You Bring * Active Life and ...

Ochsner Health

Physician - Primary Care

Baton Rouge, LA · On-site +1

Refill center managing over 70% of your refills * Ambient listening available to everyone in ... Ochsner On-Call to reduce call burden * Remote messaging Nurses to reduce in basket messages sent ...

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All JobsCall Center JobsOvernight Remote Call Center Manager JobsOvernight Remote Call Center Manager Jobs in Baton Rouge, LA

Overnight Remote Call Center Manager information

See Baton Rouge, LA salary details

$28.3K

$61.3K

$105.1K

How much do overnight remote call center manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for overnight remote call center manager in Baton Rouge, LA is $61,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,100.00 and $72,000.00 per year, depending on experience, location, and employer.

What does an overnight remote call center manager do?

An Overnight Remote Call Center Manager is responsible for supervising and coordinating the activities of call center agents during overnight shifts, ensuring customer inquiries and issues are handled efficiently. They monitor performance, provide support, resolve escalated concerns, and maintain service quality standards. Working remotely, they use communication tools and software to manage teams, track metrics, and report on operations, making sure the call center runs smoothly outside of standard business hours.

What are the key skills and qualifications needed to thrive as an overnight remote call center manager?

To thrive as an Overnight Remote Call Center Manager, you need experience in call center operations, leadership skills, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, workforce management systems, and remote communication tools is essential. Strong problem-solving, conflict resolution, and motivational skills help you lead teams effectively during off-hours. These abilities ensure seamless operations, high team morale, and excellent customer service even during overnight shifts.

What are some unique challenges faced by an overnight remote call center manager and how are they typically addressed?

As an Overnight Remote Call Center Manager, you may encounter challenges such as maintaining team engagement during off-hours, ensuring effective communication across time zones, and handling escalations with limited on-site support. Successful managers prioritize regular virtual check-ins, use collaborative platforms to keep teams connected, and establish clear protocols for after-hours issue resolution. Proactive planning and fostering a strong remote team culture are key to navigating these unique aspects of the overnight shift.

What is the difference between Overnight Remote Call Center Manager vs Overnight Customer Service Supervisor?

AspectOvernight Remote Call Center ManagerOvernight Customer Service Supervisor
CredentialsTypically requires management experience, call center certifications, and sometimes a bachelor’s degreeUsually requires customer service experience, some supervisory training, and high school diploma or equivalent
Work EnvironmentRemote management overseeing call center operations during overnight shiftsRemote or on-site supervision of customer service representatives during overnight hours
Employer & Industry UsageCommon in call centers, BPOs, and customer support companiesFound in retail, telecom, and service industries with customer support teams

The Overnight Remote Call Center Manager focuses on managing call center operations remotely during overnight shifts, requiring management skills and industry experience. In contrast, the Overnight Customer Service Supervisor primarily supervises customer service reps, often with less emphasis on management certifications. Both roles are vital in customer support industries but differ mainly in scope and responsibilities.

What are popular job titles related to Overnight Remote Call Center Manager jobs in Baton Rouge, LA?

For Overnight Remote Call Center Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Overnight Remote Call Center Manager jobs in Baton Rouge, LA look for?

The top searched job categories for Overnight Remote Call Center Manager jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Overnight Remote Call Center Manager jobs?

Cities near Baton Rouge, LA with the most Overnight Remote Call Center Manager job openings:

Overnight Remote Call Center Manager jobs near you
Infographic showing various Overnight Remote Call Center Manager job openings in Baton Rouge, LA as of June 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 40% In-person, and 60% Remote job distribution, with an average salary of $61,296 per year, or $29.5 per hour.

LOUISIANA only - Work at Home Call Center Representative

InfoCision

Baton Rouge, LA • Remote

$9/hr

Full-time, Other

Re-posted 22 days ago

InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

72nd of 72 rated call and contact centers

Job description

We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.

Schedule Options:

  • Day Shift
  • Evening Shift
  • Night Shift (available until 2:00 AM EST)

Job Responsibilities:

  • Answer inbound customer calls professionally and courteously.
  • Make outbound calls on behalf of a variety of clients.
  • Follow client-specific call flows and procedures.
  • Provide outstanding customer service and problem resolution.
  • Accurately document customer interactions.
  • Meet quality, attendance, and performance expectations.

Qualifications:

  • Excellent verbal communication skills.
  • Strong customer service skills.
  • Comfortable using a computer and navigating multiple applications.
  • Ability to multitask while speaking with customers.

Benefits:

  • 100% Remote Work from Home
  • Paid Training
  • Weekly Pay
  • Access a Portion of Your Earned Wages Multiple Times Each Week
  • Flexible Scheduling
  • Employee Recognition & Rewards Program
  • Opportunities for Career Growth and Advancement
  • Supportive Leadership Team

InfoCision. Work Happy. Live Happy.

Salary: $9.00 per hour

Work Location: Remote

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection.
  • A quiet, distraction-free workspace

What InfoCision employees say

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Hours and flexibility

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