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Solutions Application Specialist (SAS)

Position Summary

The Solutions Application Specialist (SAS) is responsible for the successful implementation, validation, customer training, and application support of Siemens Healthineers diagnostic instrumentation and data management solutions. (Atellica portfolio) Serving as the applications lead for assigned projects, the SAS ensures successful customer adoption, operational readiness, and a positive installation experience while maintaining compliance with Siemens Healthineers quality and regulatory standards.

Key Responsibilities

• Lead customer implementations, system validations, upgrades, and go-live activities for Siemens Healthineers diagnostic solutions.
• Coordinate installation activities with customers and cross-functional teams to ensure timely and successful project completion.
• Deliver Train-the-Trainer and end-user education on instrument operation, quality control, assay performance, and workflow optimization.
• Provide technical application support, troubleshoot customer issues, and participate in escalations as required.
• Drive implementation excellence through effective customer engagement, project coordination, and technical governance.
• Monitor customer satisfaction, identify potential risks, and communicate concerns to appropriate stakeholders.
• Support assay validation activities and statistical analysis associated with new test implementation.
• Mentor and assist other Solutions Application Specialists and provide support across regions and territories as business needs require.
• Maintain compliance with Siemens Healthineers Quality System requirements, company policies, FDA regulations, OSHA requirements, and all safety standards.
• Accurately document activities and utilize company communication and reporting tools.

Qualifications

• Bachelor's degree in Medical Technology, Clinical Laboratory Science, Biology, Chemistry, or a related scientific discipline.
• MT(ASCP), MLS(ASCP), or MT(AMT) certification preferred.
• Minimum of two years of clinical laboratory experience; field applications experience preferred.
• Demonstrated experience in assay validation, method verification, and statistical analysis related to laboratory test implementation.
• Working knowledge of Chemistry, Immunochemistry, Hematology, and Coagulation testing.
• Strong customer-facing communication, presentation, and training skills.
• Proven ability to manage multiple priorities while delivering exceptional customer service.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.
• Valid driver's license and acceptable driving record in accordance with company policy.

Travel Requirements

• Ability to travel more than 90% of the time, including frequent overnight travel.
• Willingness to support customers and projects nationwide as business needs require.
• Must live in one following states: CO. CA. WA. UT, OR -West
• This role is governed by our Fleet Safety Policy. To be eligible for employment, applicants must hold a valid driver's license in the state where they reside and may not have any prior DUI/DWI convictions or pending DUI/DWI charges or other serious moving violations (unless such a restriction is prohibited by state/local law).
• Company car - for work and personal.

Core Competencies

• Customer Focus
• Technical Expertise
• Training & Education
• Project Coordination
• Problem Solving
• Communication & Presentation Skills
• Collaboration & Teamwork
• Quality & Compliance
• Adaptability and Continuous Learning
• Looking for candidates in the Western part of the U.S ( CO, UT, OR. WA)

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The base pay range for this position is:

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

There is no deadline to apply. Applications are accepted on a rolling basis.

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you're unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here.

Export Control: "A successful candidate must be able to work with controlled technology in accordance with US export control law." "It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations."

Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.

Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.