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Overnight It Support Jobs in Decatur, GA (NOW HIRING)

The IT Support Engineer is a key member of the IT team and will be primarily responsible for supporting the end user technology environment. This is a customer facing role providing the first line of ...

The IT Support Engineer is a key member of the IT team and will be primarily responsible for supporting the end user technology environment. This is a customer facing role providing the first line of ...

Support Growth. At Guardian Pharmacy, technology is critical to delivering exceptional service - and behind every successful operation is a responsive, solutions-focused IT team. We're looking for an ...

Support Growth. At Guardian Pharmacy, technology is critical to delivering exceptional service - and behind every successful operation is a responsive, solutions-focused IT team. We're looking for an ...

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

Under general supervision, provides management information system user support, either by phone or ... Travel is primarily local during the business day, although some out of area and overnight travel ...

They are seeking an IT Support Specialist to provide technical support to attorneys and staff, ensuring the functionality of all PCs, phones, and IT infrastructure in the office. Responsibilities ...

Info Way Solutions is seeking an IT Support Specialist 3 to maintain business applications and critical infrastructure. The role involves providing management and support for additional DDS systems ...

RaceTrac is a company focused on delivering exceptional service through its Loyalty platform, and they are seeking an IT Support Manager to ensure the availability, stability, and performance of this ...

Job ID: (806331) IT Support Specialist 3 Location: Conyers, GA Duration: 12+ Months Client: GA DDS Onsite Job *Must Be Local to Metro Atlanta* **Professional certification (e.g., A+, Network+, Cloud ...

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Overnight It Support information

See Decatur, GA salary details

$14

$25

$43

How much do overnight it support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for overnight it support in Decatur, GA is $25.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $27.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Overnight It Support position, and why are they important?

To thrive as an Overnight IT Support professional, you need strong troubleshooting skills, technical knowledge of hardware and software systems, and experience in IT support or help desk environments. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified are highly beneficial. Excellent communication, problem-solving abilities, and self-motivation are essential soft skills that help you excel during non-standard work hours. These competencies are crucial for maintaining critical systems and providing timely assistance when fewer resources are available overnight.

What is an Overnight IT Support job?

An Overnight IT Support job involves providing technical assistance and troubleshooting outside regular business hours, typically during the night shift. Responsibilities include monitoring systems, resolving network or hardware issues, and assisting users with technical problems. This role is crucial for businesses that operate 24/7 or need after-hours tech support to maintain smooth IT operations. Strong problem-solving skills, knowledge of IT systems, and the ability to work independently are essential.

What are some typical challenges faced by Overnight IT Support staff?

Overnight IT Support professionals often handle technical issues with limited in-person supervision and support, which requires strong independent problem-solving skills. They may address high-priority incidents or system outages that arise outside of regular business hours, ensuring minimal disruption to business operations. Additionally, communication with daytime teams is crucial to provide thorough handovers and maintain continuity of support. This role can be both rewarding and demanding, offering valuable experience in crisis management and exposure to a wide range of IT environments.

What are the most commonly searched types of It Support jobs in Decatur, GA? The most popular types of It Support jobs in Decatur, GA are:
What job categories do people searching Overnight It Support jobs in Decatur, GA look for? The top searched job categories for Overnight It Support jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Overnight It Support jobs? Cities near Decatur, GA with the most Overnight It Support job openings:
IT Support Specialist

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Job description

Society of St. Vincent de Paul Georgia, Inc.
St. Vincent de Paul Georgia (SVdP) envisions a more just and compassionate Georgia, where every neighbor lives with dignity and opportunity. Our mission is to serve our neighbors with love and respect: delivering help, hope and pathways to self-sufficiency. With a core focus on preventing homelessness, fighting hunger, and improving health, we are the oldest and largest state-wide social service nonprofit. Our programs include rental and utility assistance, food recovery and distribution, and prescription fulfillment through an onsite pharmacy. Our essential elements are Faith, Friendship and Service, and we strive to practice the Vincentian Virtues of Simplicity, Selflessness, Gentleness, Humility and Zeal. Services are provided through the headquarters’ (Council) facility in Chamblee, GA, 74 Conferences (parish-based chapters) throughout the state, and 9 Thrift Stores. To learn more about SVdP Georgia and our programs, visit our website at www.svdpgeorgia.org
Feed. Clothe. House. Heal.
POSITION SUMMARY
The Information Technology Support Specialist provides technical support and oversight of SVdP’s technology systems, devices and user accounts. This hands-on position is primarily responsible for help desk support, hardware and software asset management, Microsoft 365 administration, user support for the organization's Client Management System (CMS), the telephony systems and other information technology needs as assigned. The role serves as the primary point of contact for day-to-day technology needs and works closely with the Technology amp; Data Systems Manager to maintain reliable, secure, and efficient technology operations. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep us on the cutting edge.
Job Responsibilities:
End User Support amp; Administration
  • Serve as the primary responder for internal technology support requests using the Syncro system. Maintain documentation, ticket categories, workflows, and standard procedures
  • Provision, modify, and deactivate user accounts, software installation and system access as needed
  • Troubleshoot and resolve routine issues involving Microsoft 365, including Outlook email, Teams, SharePoint and OneDrive; printers; phones; Wi-Fi and workstation hardware
  • Support shared mailboxes, distribution lists and basic SharePoint permissions
  • Coordinate equipment delivery and collection during onboarding/offboarding
  • Maintain onboarding and offboarding documentation and procedures.
Asset and Inventory Management
  • Maintain accurate records of technology assets, including laptops, desktops, printers and related equipment.
  • Track device assignments, warranties, lifecycle status, replacement schedules and inventory levels
  • Assist with equipment procurement, deployment, maintenance and replacement planning
Systems and Application Support
  • Provide tier-one level support for the organization’s proprietary Client Management System (CMS) including user access requests and troubleshooting;
  • Document recurring issues, resolutions and support procedures
  • Maintain accurate workflows, documentation and knowledge base resources
  • Coordinate with vendors or service providers when needed.
Infrastructure and Vendor Coordination
  • Escalate tenant-wide configuration, security, compliance, or governance decisions to the Technology amp; Data Systems Manager.
  • Troubleshoot common connectivity and hardware issues.
  • Support staff with practical, day-to-day technology needs.
Qualifications:
  • Associate's degree in Information Technology, Computer Science or related field
  • Two years’ experience providing IT help desk, desktop support, or internal technology support
  • CompTIA A+, Microsoft certifications or comparable technical certifications strongly preferred
  • Working knowledge of Microsoft 365 administration, including user accounts, licenses, Outlook, Teams, OneDrive, and SharePoint.
  • Strong knowledge of endpoint setup, laptop provisioning, and user account management.
  • Ability to troubleshoot common hardware, software, network, printer, and account access issues.
  • Basic understanding of networking concepts, including Wi-Fi, switches, printers, and VoIP phones.
  • Ability to document work, follow procedures, and keep ticketing and asset systems accurate.
  • Experience with Syncro or a similar RMM/ticketing/asset management platform.
  • Strong customer-service orientation and patience when supporting non-technical users.
  • Familiarity with Power BI and WordPress administration preferred.
  • Experience supporting nonprofit, small business, or multi-site environments a plus.
  • Reliable, detail-oriented, and process-driven.
  • Ability to manage multiple priorities and respond appropriately to urgent request
  • Friendly and professional when working with staff at all technical skill levels.
  • Curious and willing to learn new systems.
  • Able to work independently while keeping the Technology Manager informed.
  • Able to support the mission of a Catholic faith-based nonprofit
Physical Demands/Work Environment:
The physical demands and work environment characteristics described here are representative of those required to perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
This position requires moderate, though not constant physical effort, typically involving some combination of stooping, kneeling, crouching, crawling, prolonged standing, lifting, carrying, pushing and/or pulling of objects and materials of up to 30 pounds. Sensory Requirements: This position requires the ability to communicate effectively and perceive and discriminate colors or shades of colors, sounds, and visual cues or signals.
This position primarily works in an in-person office environment, Monday - Friday during normal business hours. The incumbent may be required to be available on nights and weekends for meetings and other special events.

Compensation:
Competitive hourly wage commensurate with experience and background plus benefits, including health insurance with FSA saving options; dental and vision insurance; a 401K retirement plan with a Safe Harbor contribution and match, and company paid short term disability, long term disability and Life Insurance. There are also company paid holidays and paid time off available to all full and part-time employees.
This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents may perform other related duties as required.
Learn more about St. Vincent de Paul Georgia at www.svdpgeorgia.org