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Overnight Insurance Jobs in Boston, MA (NOW HIRING)

Vinfen

Awake Overnight Residential Counselor

Canton, MA · On-site

$19.75/hr

Awake Overnight Counselors have a range of duties including have a range of duties include ... Medical, Dental and Vision Insurance for employees working 30 hours or more * 15 days of Vacation ...

Vinfen

Awake Overnight Residential Counselor

Canton, MA · On-site

$19.75/hr

Awake Overnight Counselors have a range of duties including have a range of duties include ... Medical, Dental and Vision Insurance for employees working 30 hours or more * 15 days of Vacation ...

Vinfen

Awake Overnight Residential Counselor

Dedham, MA · On-site

$19.75/hr

Awake Overnight Counselors have a range of duties including have a range of duties include ... Medical, Dental and Vision Insurance for employees working 30 hours or more * 15 days of Vacation ...

Vinfen

Awake Overnight Residential Counselor

Canton, MA · On-site

$19.75/hr

Awake Overnight Counselors have a range of duties including have a range of duties include ... Medical, Dental and Vision Insurance for employees working 30 hours or more * 15 days of Vacation ...

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All JobsInsurance JobsOvernight Insurance JobsOvernight Insurance Jobs in Boston, MA

Overnight Insurance information

What is an overnight insurance job?

Overnight insurance jobs typically refer to positions within insurance companies or agencies that require employees to work during the nighttime or overnight hours. These roles often involve providing customer support, processing claims, monitoring policies, or handling emergencies that occur outside of regular business hours. Overnight insurance jobs are essential for companies that offer 24/7 service to their clients, ensuring that assistance and support are always available. Common positions include overnight claims adjusters, customer service representatives, and call center agents. Working overnight may involve shift differentials or additional pay due to the non-traditional hours.

What are the typical challenges faced by overnight insurance professionals, and how can they be managed effectively?

Overnight Insurance professionals often deal with unique challenges such as limited access to support staff and supervisors, managing urgent claims outside regular business hours, and maintaining attention to detail during late or extended shifts. To manage these challenges effectively, it's important to develop strong problem-solving skills, stay organized, and utilize available digital resources and communication tools. Many companies provide thorough training and 24/7 knowledge bases to assist overnight staff, fostering a collaborative virtual environment even during non-traditional hours.

What are the key skills and qualifications needed to thrive as an overnight insurance agent, and why are they important?

To thrive as an Overnight Insurance Agent, you need a solid understanding of insurance products, strong analytical skills, and often a state insurance license. Familiarity with CRM software, insurance quoting platforms, and compliance systems is typically necessary. Excellent communication, problem-solving abilities, and the capacity to work independently during off-hours are vital soft skills. These competencies are essential for effectively serving clients, processing claims, and maintaining productivity outside standard business hours.

What is the difference between Overnight Insurance vs Insurance Underwriter?

AspectOvernight InsuranceInsurance Underwriter
Required CredentialsHigh school diploma or equivalent; licensing may be requiredBachelor's degree in finance, economics, or related field; professional certifications preferred
Work EnvironmentOffice setting, often with customer service focus, working overnight shiftsOffice-based, analyzing risk, and assessing insurance applications during regular hours
Industry UsageUsed in insurance companies for policy management and customer supportCore role in insurance companies for evaluating and pricing policies

Overnight Insurance primarily involves customer service and policy management during overnight hours, often requiring licensing. Insurance Underwriters focus on evaluating risks and setting policy terms, typically working during standard hours. Both roles are essential in the insurance industry but differ in responsibilities, credentials, and work hours.

What are the most commonly searched types of Insurance jobs in Boston, MA?

The most popular types of Insurance jobs in Boston, MA are:

What cities near Boston, MA are hiring for Overnight Insurance jobs?

Cities near Boston, MA with the most Overnight Insurance job openings:

Overnight Insurance jobs near you
Infographic showing various Overnight Insurance job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Overnight Residential Counselor

NORTH SUFFOLK COMMUNITY SERVICES INC

Chelsea, MA • On-site

$20 - $22/hr

Full-time, Part-time

Medical, Dental, Life, Retirement, PTO

Re-posted 14 days ago

Job description

North Suffolk is looking for Overnight Residential Staff to join our team! As an Overnight Support Specialist for North Suffolk Community Services you’ll be responsible for the safety and well-being of consumers with mental health diagnoses in a residential setting. You will assist clients based on their need level while following all agency policies, procedures, and licensing/funding source requirements. The Overnight Support Specialist is awake and available to consumers during the entire overnight shift.

Full and part-time positions available in a variety of locations. Please indicate preferred location and shift/day availability in application.

Salary range:

$20.00 per hour

$2.00 / hour differential for high intensity programs

What you'll do:

  • Be awake and available to persons during overnight shift until they have left the residential program for the day or until the morning staff person arrives.
  • Conduct security checks on an hourly basis, documenting that consumers are in the facility.
  • Perform household maintenance and upkeep as needed.
  • Document each person’s progress in the confidential record.
  • Write daily notes at end of shift if needed, noting any incidents and maintain regular communication with other team members.
  • Help with medication administration.

What you’ll need:

  • Education:
    • High School degree or GED required
    • Bachelor’s degree in a similar field, preferred.
  • Experience:
    • In lieu of college degree, at least six months experience with population that has severe and persistent mental illness and/or substance use disorder.
  • Skills:
    • You must be able to communicate effectively both verbally and in writing.
    • Valid driver’s license preferred.
    • Be or become MAP certified, CPR/First Aid certified within five months of hire (training provided).

Competitive & Comprehensive Benefits:

  • Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Eligible employer for the Public Service Loan Forgiveness program
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities