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Overnight Insurance Customer Service Representative Remote Jobs in Aurora, IL

AO Globe Life

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Entry Level Sales Representative - Remote

Joliet, IL · Remote

$60K - $80K/yr

Previous customer service or sales experience is helpful, but not required Basic Requirements ... insurance and benefit solutions for individuals and families across North America. We are committed ...

OLUSEGUN ORGANIZATION

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Remote Insurance Agent- No Experience Necessary!

Aurora, IL · Remote

$46.50K - $155K/yr

We are seeking a Remote Insurance Agent- No Experience Necessary! to join our team! You will be ... Previous experience in insurance, customer service, or other related HR fields is a plus * Ability ...

InsuraTec

Sales Representative (Remote)

Roselle, IL · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

New Lenox, IL · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Westmont, IL · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Darien, IL · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Addison, IL · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Aurora, IL · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

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Overnight Insurance Customer Service Representative Remote information

See Aurora, IL salary details

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$18

$26

How much do overnight insurance customer service representative remote jobs pay per hour?

As of May 28, 2026, the average hourly pay for overnight insurance customer service representative remote in Aurora, IL is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Overnight Insurance Customer Service Representative (Remote), and why are they important?

To thrive as an Overnight Insurance Customer Service Representative (Remote), you need strong communication skills, attention to detail, and a solid understanding of insurance products, typically supported by a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic office applications is essential, and some employers may prefer candidates with insurance licenses such as a Property & Casualty license. Exceptional problem-solving, patience, and the ability to work independently during non-standard hours are important soft skills for this role. These skills ensure efficient, accurate support for customers, maintain compliance, and uphold client satisfaction during overnight shifts.

What are some unique challenges faced by Overnight Insurance Customer Service Representatives working remotely?

Overnight Insurance Customer Service Representatives working remotely often encounter the challenge of maintaining high levels of focus and motivation during non-traditional hours, especially when handling complex policy questions or claims. Additionally, they must be adept at troubleshooting technical issues independently, as immediate in-person IT support may not be available during overnight shifts. Effective communication with daytime teams and ensuring seamless handovers are also critical to maintaining service continuity. Building strong digital collaboration habits and self-care routines can help overcome these challenges.

What does an Overnight Insurance Customer Service Representative (Remote) do?

An Overnight Insurance Customer Service Representative working remotely assists customers with their insurance-related questions and concerns during nighttime hours. They handle tasks such as processing claims, updating policy information, answering inquiries about coverage, and resolving issues via phone, chat, or email. These representatives ensure that customers receive support outside of standard business hours, maintaining high levels of service and satisfaction. Remote positions allow them to perform these duties from home, providing flexibility while still meeting the needs of customers and the company.

What is the difference between Overnight Insurance Customer Service Representative Remote vs Insurance Claims Specialist?

AspectOvernight Insurance Customer Service Representative RemoteInsurance Claims Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; knowledge of claims processing
Work EnvironmentRemote, night shifts, customer supportOffice or remote, handling claims processing
Industry UsageCommonly used in insurance companies for customer support rolesUsed in insurance companies for claims management
Search IntentJob roles involving customer service and night shiftsRoles focused on claims processing and insurance claims handling

The Overnight Insurance Customer Service Representative Remote primarily focuses on assisting customers via phone or online during night shifts, emphasizing customer support skills. In contrast, the Insurance Claims Specialist handles claims processing, requiring knowledge of insurance policies and claims procedures. While both roles are within the insurance industry and may be remote, they serve different functions and require distinct skill sets.

What are the most commonly searched types of Insurance Customer Service Representative Remote jobs in Aurora, IL? The most popular types of Insurance Customer Service Representative Remote jobs in Aurora, IL are:
What are popular job titles related to Overnight Insurance Customer Service Representative Remote jobs in Aurora, IL? For Overnight Insurance Customer Service Representative Remote jobs in Aurora, IL, the most frequently searched job titles are:
What job categories do people searching Overnight Insurance Customer Service Representative Remote jobs in Aurora, IL look for? The top searched job categories for Overnight Insurance Customer Service Representative Remote jobs in Aurora, IL are:
What cities near Aurora, IL are hiring for Overnight Insurance Customer Service Representative Remote jobs? Cities near Aurora, IL with the most Overnight Insurance Customer Service Representative Remote job openings:
Overnight Insurance Customer Service Representative Remote jobs near you
Healthcare Customer Service Representative

Healthcare Customer Service Representative

The LaSalle Group

Chicago, IL • Remote

$18/hr

Other

Medical, Dental, Vision, PTO

Posted 4 days ago

Job description

Ready to take your healthcare customer service experience to the next level? LaSalle Network is hiring remote Customer Service Representatives for a temp-to-hire opportunity with a national leader in benefit plan administration.
Customer Service Representative Responsibilities:

  • Handle high call volumes from patients with benefit inquiries
  • Break down complex details like copays, coinsurance, deductibles, coverage and EOBs
  • Assist with claims processing as needed
  • Engage directly with both providers and members to ensure resolution
Customer Service Representative Requirements:
  • Must bring recent commercial insurance experience
  • Solid background in explaining EOBs
  • 2+ years of member-facing customer service experience in healthcare
Logistics:
  • Work Model: Fully remote with equipment provided
  • Compensation: $18.00 per hour
  • Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit https://www.thelasallenetwork.com/consultants/
  • Schedule: Training is 8 a.m. - 4:30 p.m. CST, and post-training schedules are performance-based between 8 a.m. - 8 p.m. CST.

Don't wait-apply today and be part of a fast-moving hiring process!
Thank You
Jamie Pinones
Recruiting Manager
#LNCS
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here
All assignments are at-will and their duration is subject to change.

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