Madison, WI · On-site
$15 - $17.57/hr
If you're someone who is empathetic, patient, and thrives in structured call center settings, this opportunity is a great fit. What You'll Do * Answer high‑volume inbound calls from prospective ...
Quick apply
Madison, WI · On-site
$15 - $17.57/hr
If you're someone who is empathetic, patient, and thrives in structured call center settings, this opportunity is a great fit. What You'll Do * Answer high‑volume inbound calls from prospective ...
Madison, WI · On-site
$14.50 - $15/hr
Medical
Dental
Vision
Retirement
PTO
You will deliver world-class customer service to inbound callers as well as utilize product ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...
Madison, WI · On-site
$14.50 - $15/hr
Medical
Dental
Vision
Retirement
PTO
You will deliver world-class customer service to inbound callers as well as utilize product ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...
Fitchburg, WI · On-site
$14.50 - $15/hr
Medical
Dental
Vision
Retirement
PTO
You will deliver world-class customer service to inbound callers as well as utilize product ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...
Fitchburg, WI · On-site
$14.50 - $15/hr
Medical
Dental
Vision
Retirement
PTO
You will deliver world-class customer service to inbound callers as well as utilize product ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...
Madison, WI · On-site +1
$16.25 - $22/hr
Medical
Dental
Vision
Retirement
PTO
You will deliver world-class customer service to inbound callers as well as utilize product ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...
Madison, WI · On-site +1
$16.25 - $22/hr
Medical
Dental
Vision
Retirement
PTO
You will deliver world-class customer service to inbound callers as well as utilize product ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...
Waunakee, WI · On-site
$14.50 - $15/hr
Medical
Dental
Vision
Retirement
PTO
You will deliver world-class customer service to inbound callers as well as utilize product ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...
Waunakee, WI · On-site
$14.50 - $15/hr
Medical
Dental
Vision
Retirement
PTO
You will deliver world-class customer service to inbound callers as well as utilize product ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...
Verona, WI · On-site
$14.50 - $15/hr
Medical
Dental
Vision
Retirement
PTO
You will deliver world-class customer service to inbound callers as well as utilize product ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...
Verona, WI · On-site
$14.50 - $15/hr
Medical
Dental
Vision
Retirement
PTO
You will deliver world-class customer service to inbound callers as well as utilize product ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...
Sun Prairie, WI · On-site
$14.50 - $15/hr
Medical
Dental
Vision
Retirement
PTO
You will deliver world-class customer service to inbound callers as well as utilize product ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...
Sun Prairie, WI · On-site
$14.50 - $15/hr
Medical
Dental
Vision
Retirement
PTO
You will deliver world-class customer service to inbound callers as well as utilize product ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...
Madison, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
In this hands-on leadership role, you'll oversee inbound and outbound calls, internet leads, and ... call center management required; prior BDC management/ leadership experience strongly preferred
Madison, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
In this hands-on leadership role, you'll oversee inbound and outbound calls, internet leads, and ... call center management required; prior BDC management/ leadership experience strongly preferred
Madison, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
In this hands-on leadership role, you'll oversee inbound and outbound calls, internet leads, and ... call center management required; prior BDC management/ leadership experience strongly preferred
Madison, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
In this hands-on leadership role, you'll oversee inbound and outbound calls, internet leads, and ... call center management required; prior BDC management/ leadership experience strongly preferred
Madison, WI · On-site
$21 - $23/hr
PTO
... take inbound customer calls and assist with placing orders, checking stock or resolving issues ... Do you have experience in a call center environment working in a call queue? * Are you ready to ...
Quick apply
Madison, WI · On-site
$21 - $23/hr
PTO
... take inbound customer calls and assist with placing orders, checking stock or resolving issues ... Do you have experience in a call center environment working in a call queue? * Are you ready to ...
Madison, WI · On-site
$21 - $23/hr
PTO
... take inbound customer calls and assist with placing orders, checking stock or resolving issues ... Do you have experience in a call center environment working in a call queue? * Are you ready to ...
Madison, WI · On-site
$21 - $23/hr
PTO
... take inbound customer calls and assist with placing orders, checking stock or resolving issues ... Do you have experience in a call center environment working in a call queue? * Are you ready to ...
Madison, WI · On-site
$14.50 - $20/hr
PTO
... take inbound customer calls and assist with placing orders, checking stock or resolving issues ... Do you have experience in a call center environment working in a call queue? * Are you ready to ...
Madison, WI · On-site
$14.50 - $20/hr
PTO
... take inbound customer calls and assist with placing orders, checking stock or resolving issues ... Do you have experience in a call center environment working in a call queue? * Are you ready to ...
Madison, WI · On-site
$14.50 - $20.25/hr
PTO
... take inbound customer calls and assist with placing orders, checking stock or resolving issues ... Do you have experience in a call center environment working in a call queue? * Are you ready to ...
Madison, WI · On-site
$14.50 - $20.25/hr
PTO
... take inbound customer calls and assist with placing orders, checking stock or resolving issues ... Do you have experience in a call center environment working in a call queue? * Are you ready to ...
Madison, WI · On-site
$30K - $80K/yr
Make inbound and outbound calls to homeowners * Engage prospects and identify potential needs ... Call Center * Appointment Setting * Customer Service * Telemarketing Experience is helpful but not ...
Quick apply
Madison, WI · On-site
$30K - $80K/yr
Make inbound and outbound calls to homeowners * Engage prospects and identify potential needs ... Call Center * Appointment Setting * Customer Service * Telemarketing Experience is helpful but not ...
Madison, WI · On-site
PTO
This person will also provide "hands on" help when needed taking inbound customer calls, assisting ... Do you have experience in a call center environment managing a call queue? * Are you ready to learn ...
Quick apply
Madison, WI · On-site
PTO
This person will also provide "hands on" help when needed taking inbound customer calls, assisting ... Do you have experience in a call center environment managing a call queue? * Are you ready to learn ...
Madison, WI · On-site
PTO
This person will also provide "hands on" help when needed taking inbound customer calls, assisting ... Do you have experience in a call center environment managing a call queue? * Are you ready to learn ...
Madison, WI · On-site
PTO
This person will also provide "hands on" help when needed taking inbound customer calls, assisting ... Do you have experience in a call center environment managing a call queue? * Are you ready to learn ...
Madison, WI · On-site
PTO
This person will also provide "hands on" help when needed taking inbound customer calls, assisting ... Do you have experience in a call center environment managing a call queue? * Are you ready to learn ...
Madison, WI · On-site
PTO
This person will also provide "hands on" help when needed taking inbound customer calls, assisting ... Do you have experience in a call center environment managing a call queue? * Are you ready to learn ...
Madison, WI · On-site
... inbound calls, assisting with outbound campaigns.?? * Ability to work flexible hours and shifts ... Minimum of 2 years previous call center or customer service experience Specific Skills/ Attributes:
Madison, WI · On-site
... inbound calls, assisting with outbound campaigns.?? * Ability to work flexible hours and shifts ... Minimum of 2 years previous call center or customer service experience Specific Skills/ Attributes:
Madison, WI · Remote
$52K - $76K/yr
Medical
Dental
Vision
Retirement
Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call center environment. * Use your insurance expertise to uncover customer needs ...
Madison, WI · Remote
$52K - $76K/yr
Medical
Dental
Vision
Retirement
Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call center environment. * Use your insurance expertise to uncover customer needs ...
Madison, WI · Remote
$52K - $76K/yr
Medical
Dental
Vision
Retirement
Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call center environment. * Use your insurance expertise to uncover customer needs ...
Madison, WI · Remote
$52K - $76K/yr
Medical
Dental
Vision
Retirement
Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call center environment. * Use your insurance expertise to uncover customer needs ...
$12.40 - $13.31
4% of jobs
$13.31 - $14.22
9% of jobs
$14.22 - $15.14
11% of jobs
$15.18 is the 25th percentile. Wages below this are outliers.
$15.14 - $16.05
19% of jobs
The median wage is $16.35 / hr.
$16.05 - $16.97
21% of jobs
$17.82 is the 75th percentile. Wages above this are outliers.
$16.97 - $17.88
12% of jobs
$17.88 - $18.80
15% of jobs
$18.80 - $19.71
5% of jobs
$19.71 - $20.62
3% of jobs
$20.62 - $21.54
0% of jobs
$21.54 - $22.45
1% of jobs
$12
$16
$22
| Aspect | Overnight Inbound Call Center | Customer Service Representative |
|---|---|---|
| Work Hours | Typically overnight shifts, often 10 PM to 6 AM | Daytime or flexible hours, depending on employer |
| Work Environment | Call center setting, often in a shared office space | Varies; call centers, retail, or office environments |
| Required Skills | Communication, patience, problem-solving, basic tech skills | Communication, problem-solving, customer interaction skills |
| Certifications | Generally none required; some roles may prefer customer service training | Often none required; customer service experience preferred |
Both roles involve assisting customers via phone, but Overnight Inbound Call Center jobs focus on overnight shifts in call center environments, while Customer Service Representatives may work during regular hours in various settings. The skills and certifications are similar, but shift timings and work environments differ.
Location: Remote
Employment Type: Full-Time
Department: Client Services
Training Start Date: September 14th, 2026 (Training is mandatory)
As a Client Advocate, you’ll be the first point of contact for individuals seeking financial support and guidance through GreenPath’s services. This role is ideal for those who excel in fast‑paced, high‑volume environments and are motivated by helping people take their first steps toward financial wellness.
You’ll engage with prospective clients, provide exceptional customer service, and help connect them to the right financial counseling resources. If you’re someone who is empathetic, patient, and thrives in structured call center settings, this opportunity is a great fit.
What You’ll Do• Answer high‑volume inbound calls from prospective clients (typically 80–100 calls per day-average 5 minutes per call). Delivering timely email support while managing and completing assigned tasks.
• Deliver excellent customer service and support to potential and current GreenPath clients.
• Enter and update client data with accuracy and attention to detail.
• Schedule appointments for prospective clients with Financial Counselors.
• Triage incoming calls from existing clients and creditors, routing them appropriately.
• Professionally intake and review client complaints.
• Maintain strict confidentiality regarding client financial information.
• Perform role duties primarily while seated and using standard office equipment (phone and computer).
• Ability to type 40 WPM at 80% accuracy.
• Strong customer service skills, ideally in a fast‑paced environment. *Call center experience preferred but not required.
• Professionalism and empathy when interacting with clients experiencing financial stress.
• Excellent communication skills — clear, courteous, and efficient.
• Ability to follow structured workflows and meet performance expectations.
• U.S. Citizenship (required due to contract requirements).
• A private, enclosed room with a door.
• Hard‑wired internet connection (ethernet required) and standard broadband internet.
• Security camera in addition to standard computer setup.
• Home environment must support productivity; remote work is not a replacement for caregiving.
• 200 Mbps minimum for a single‑person residence
• 400 Mbps minimum for residences with 2+ people
• A mission‑driven organization with over 60 years of impact in financial wellness.
• A culture rooted in Integrity, Quality, and Teamwork.
• Growth and development opportunities.
• Supportive, inclusive, and collaborative work environment.
• Competitive compensation and benefits.
Starting Pay:
– $15.00/hour for most locations up $17.57/hour for higher‑cost markets (e.g., Los Angeles, CA). Based on where you are located.
Full‑Time | 40 hours/week
Work Schedule
•This role follows a Monday–Friday schedule, with occasional Saturday rotations (approximately every 6–8 weeks) based on business needs. Flexibility with weekend coverage is required.
EST: Mon–Thu: 1:00 PM – 10:00 PM & Fri: 11:00 AM – 8:00 PM
CST: Mon–Thu: 12:00 PM – 9:00 PM & Fri: 10:00 AM – 7:00 PM
MST: Mon–Thu: 11:00 AM – 8:00 PM & Fri: 9:00 AM – 6:00 PM
PST: Mon–Thu: 10:00 AM – 7:00 PM & Fri: 8:00 AM – 5:00 PM
Training:
• Begins September 14th, 2026
• Mandatory, full‑time for approximately 8 business days
• After training, you transition into your regular schedule.
Apply today and become part of a team committed to making a difference; one call at a time.
