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Job Summary:

The BSG Fiber Construction Technician plays a critical role in expanding and maintaining i3 Broadband's fiber optic network infrastructure. This position is responsible for the safe, efficient, and high-quality installation of conduit systems that support broadband services for residential and business customers. The successful candidate will perform construction and installation work in a productive, cost-effective manner while adhering to safety standards, quality expectations, and customer service commitments.

Key Responsibilities:

Installation of Conduit Systems and Project Execution

• Perform the installation of conduit systems for fiber optic infrastructure, ensuring all installations meet regulatory standards and customer requirements.
• Read general conduit system layouts from blueprints.
• Collaborate with team members to ensure the timely completion of projects within the scope and specifications provided.
• Complete appropriate paperwork/system logs as required and update tickets in i3’s ticketing system.
• Strive to achieve optimal productivity while minimizing material waste, ensuring projects are completed on time.

Quality Assurance/Safety Compliance

• Follow company guidelines and industry best practices to deliver the highest quality service, ensuring system reliability and customer satisfaction.
• Adhere to all safety protocols and practices to maintain a safe working environment and prevent workplace accidents.
• Must adhere to USDOT rules and regulations.

Customer Interaction

• Communicate professionally with customers, addressing any questions or concerns related to installations and always providing excellent service.
• Build and maintain positive customer relationships by providing clear project updates, explaining work processes, and ensuring customer satisfaction throughout the installation process.

Equipment and Tools Management

• Ensure proper use, maintenance, and storage of tools and equipment to ensure efficiency and longevity.
• Perform vehicle upkeep and maintenance to keep company vehicles clean, fueled, and in good working order; report problems promptly.

* Perform other duties as assigned.

Qualifications:

Education and Experience:

• High School Diploma or GED, required.
• Previous experience in telecommunications construction, utility construction, landscaping, excavation, directional boring, or other outdoor construction trades is preferred but not required. Candidates with mechanical aptitude and experience operating equipment in a safe and productive manner are encouraged to apply.
• Experience operating construction equipment such as trenchers, vibratory plows, mini excavators, skid steers, or other utility installation equipment is preferred.
• Must be able to obtain and keep a DOT Medical Card.

Skills and Competencies:

• Follow states "Call Before You Dig" requirements and underground utility locating procedures to prevent damage to existing infrastructure and ensure workplace safety.
• Ability to work well with others as part of a team.
• Must be computer proficient.
• Positive, can-do attitude.
• Willingness and desire to work in a challenging environment while maintaining a high level of attention to detail and quality results.
• Possess good time management skills.
• Willing to train, accept feedback, and learn the job according to i3 Broadband standards.
• Operate a company or personal vehicle to travel between job sites, client locations, or meetings as needed for business purposes.
• Employees are required to hold a valid driver’s license and maintain a driving record that complies with company insurance requirements.
• Knowledge of underground marking systems and ability to follow underground marking requirements across different states we serve.

Working Conditions:

• This position requires regional travel, including overnight stays for multiple consecutive days based on project needs.
• Must be available to work occasional overtime and weekends.
• Comfortable working outdoors in varying weather conditions (heat, cold, rain, etc.).
• Capable of standing, walking, bending, stooping, and kneeling for extended periods.
• Ability to climb ladders, enter confined spaces, and work at heights if required.
• Manual dexterity to operate tools, equipment, and construction machinery safely.
• Visual and auditory ability to detect hazards, read diagrams, and follow instructions.
• Must be able to wear personal protective equipment (PPE) such as hard hats, gloves, vests, and safety glasses.
• Frequently lifts, carries, pushes, or pulls materials and equipment weighing up to 75 pounds with or without reasonable accommodation.

Equal Opportunity:

i3 Broadband is an equal-opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees, and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualification, merit, and business need.