Willingness and ability to travel 25-35% of the time, including overnight and multi-day trips ... Experience with CRM and CS tooling (e.g., Salesforce, HubSpot, Gainsight, or similar)
Willingness and ability to travel 25-35% of the time, including overnight and multi-day trips ... Experience with CRM and CS tooling (e.g., Salesforce, HubSpot, Gainsight, or similar)
Customer Success Director
Fort Lauderdale, FL · On-site
$120 - $160/hr
Willingness and ability to travel 25-35% of the time, including overnight and multi-day trips ... Experience with CRM and CS tooling (e.g., Salesforce, HubSpot, Gainsight, or similar). #J-18808 ...
Customer Success Director
Fort Lauderdale, FL · On-site
$120 - $160/hr
Willingness and ability to travel 25-35% of the time, including overnight and multi-day trips ... Experience with CRM and CS tooling (e.g., Salesforce, HubSpot, Gainsight, or similar). #J-18808 ...
Willingness and ability to travel 25-35% of the time, including overnight and multi-day trips ... Experience with CRM and CS tooling (e.g., Salesforce, HubSpot, Gainsight, or similar). Nice to Have
Willingness and ability to travel 25-35% of the time, including overnight and multi-day trips ... Experience with CRM and CS tooling (e.g., Salesforce, HubSpot, Gainsight, or similar). Nice to Have
Senior Customer Success Manager
Fort Lauderdale, FL · On-site
$110 - $150/hr
Willingness and ability to travel 25-35% of the time, including overnight and multi-day trips ... Experience with CRM and CS tooling (e.g., Salesforce, HubSpot, Gainsight, or similar). Nice to Have
Senior Customer Success Manager
Fort Lauderdale, FL · On-site
$110 - $150/hr
Willingness and ability to travel 25-35% of the time, including overnight and multi-day trips ... Experience with CRM and CS tooling (e.g., Salesforce, HubSpot, Gainsight, or similar). Nice to Have
Willingness and ability to travel 25-35% of the time, including overnight and multi-day trips ... Experience with CRM and CS tooling (e.g., Salesforce, HubSpot, Gainsight, or similar). Nice to Have
Willingness and ability to travel 25-35% of the time, including overnight and multi-day trips ... Experience with CRM and CS tooling (e.g., Salesforce, HubSpot, Gainsight, or similar). Nice to Have
Overnight Hubspot information
What is an overnight HubSpot?
An Overnight Hubspot position typically involves managing and monitoring HubSpot CRM activities during nighttime hours. This role may include tasks such as responding to customer inquiries, overseeing automated marketing campaigns, and ensuring the smooth operation of the platform outside of standard business hours. Overnight Hubspot specialists help maintain continuous customer support and business operations, especially for companies with global clients or 24/7 service needs.
What are the primary responsibilities of an overnight HubSpot specialist, and how does the night shift affect team collaboration?
As an Overnight HubSpot Specialist, your main tasks include monitoring and managing automated marketing campaigns, troubleshooting workflow issues, and providing support to clients or internal teams outside of regular business hours. Working overnight means you often act as the first responder to urgent technical or operational issues, ensuring continuity and smooth handoff to daytime teams. While collaboration with other team members is often virtual and asynchronous, clear documentation and proactive communication are essential to keep projects on track and maintain a seamless workflow across shifts.
What are the key skills and qualifications needed to thrive as an overnight HubSpot specialist, and why are they important?
To thrive as an Overnight HubSpot Specialist, you need a solid understanding of digital marketing concepts, CRM management, and customer support, typically supported by experience with HubSpot’s platform. Proficiency in using HubSpot tools for marketing automation, email campaigns, reporting, and possibly holding HubSpot certifications is highly valued. Excellent problem-solving, communication, and the ability to work independently during non-standard hours are essential soft skills. These skills ensure seamless campaign execution, efficient customer support, and uninterrupted business operations during overnight shifts.
What is the difference between Overnight Hubspot vs Overnight Salesforce?
| Aspect | Overnight Hubspot | Overnight Salesforce |
|---|---|---|
| Certifications | HubSpot Inbound Certification, CRM certifications | Salesforce Administrator, Salesforce Certified |
| Work Environment | Digital marketing, inbound marketing teams | Sales and CRM management teams |
| Industry Usage | Marketing agencies, SMBs | Large enterprises, sales organizations |
Overnight Hubspot focuses on inbound marketing, content management, and CRM tools tailored for marketing teams, while Overnight Salesforce centers on sales automation, customer relationship management, and enterprise sales processes. Both roles require CRM certifications but serve different functions within organizations. Understanding these differences helps employers and candidates align skills with job expectations.
What cities near Boca Raton, FL are hiring for Overnight Hubspot jobs?
Cities near Boca Raton, FL with the most Overnight Hubspot job openings:
Full-time
Re-posted 11 days ago
Job description
About SubBase
SubBase is the procurement platform built for subcontractors and self-performing general contractors, replacing the chaos of emails, texts, and spreadsheets with a single system for managing material requests, purchase orders, vendor collaboration, and invoice reconciliation. We help construction teams control costs and keep projects moving - and our Enterprise customers are the backbone of that mission.
About the role
SubBase is looking for a Customer Success Director to own the post-sale relationship for our largest and most strategic accounts. You'll be the primary point of contact for enterprise construction customers, driving adoption, renewals, and expansion while acting as their advocate inside SubBase. This role reports directly to the VP of Customer Success and will help shape how we scale enterprise CS as the team grows.
This is a relationship-driven, field-facing role. You should expect to travel 25-35% of the time to meet customers on-site - at job sites, regional offices, and industry events - building the kind of trust that a video call can't replicate in the construction industry.
What you'll do
Qualifications
SubBase is the procurement platform built for subcontractors and self-performing general contractors, replacing the chaos of emails, texts, and spreadsheets with a single system for managing material requests, purchase orders, vendor collaboration, and invoice reconciliation. We help construction teams control costs and keep projects moving - and our Enterprise customers are the backbone of that mission.
About the role
SubBase is looking for a Customer Success Director to own the post-sale relationship for our largest and most strategic accounts. You'll be the primary point of contact for enterprise construction customers, driving adoption, renewals, and expansion while acting as their advocate inside SubBase. This role reports directly to the VP of Customer Success and will help shape how we scale enterprise CS as the team grows.
This is a relationship-driven, field-facing role. You should expect to travel 25-35% of the time to meet customers on-site - at job sites, regional offices, and industry events - building the kind of trust that a video call can't replicate in the construction industry.
What you'll do
- Own a portfolio of enterprise accounts end-to-end: onboarding, adoption, renewal, and expansion.
- Build and execute account success plans aligned to each customer's operational and business goals.
- Travel on-site (25-35%) to run business reviews, training sessions, and executive relationship-building meetings.
- Serve as the customer's advocate internally, partnering with Product and Engineering to prioritize feedback and resolve issues.
- Drive product adoption across field and office users, including PMs, procurement leads, and finance stakeholders.
- Identify expansion and upsell opportunities and partner with Sales to execute them.
- Own renewal forecasting and retention for your book of business; proactively manage and de-risk accounts showing signs of churn.
- Track account health, usage, and sentiment, and report trends and risks to the VP of Customer Success.
- Develop repeatable playbooks for onboarding and QBRs as one of the team's first enterprise-focused CSMs.
Qualifications
- 10+ years in Customer Success, Account Management, or a client-facing role at a B2B SaaS company, with at least 1-2 years focused on enterprise or strategic accounts.
- Track record of owning renewals and driving net revenue retention across a portfolio of accounts.
- Comfort managing multi-stakeholder relationships, from field superintendents to VP- and C-level executives.
- Willingness and ability to travel 25-35% of the time, including overnight and multi-day trips.
- Strong project management skills - you can run a complex onboarding or rollout without losing the thread.
- Excellent written and verbal communication; you can translate technical product detail into business value.
- A proactive, ownership mindset - comfortable building process where none exists yet.
- Experience with CRM and CS tooling (e.g., Salesforce, HubSpot, Gainsight, or similar).