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Overnight Hospitality Jobs in Burr Ridge, IL (NOW HIRING)

Sonesta International Hotels

Night Auditor

Norridge, IL · On-site

$21.60 - $23.60/hr

Ability to work independently and remain organized in a fast-paced overnight hospitality environment. * Basic accounting, auditing, or financial reporting knowledge preferred. * Strong organizational ...

Sonder

Front Desk Hospitality Agent (Overnight)

Chicago, IL · On-site

$14.75 - $18.50/hr

Our Overnight Front Desk Hospitality Agents are the face of Sonder and live our leadership principle "Extend Hospitality to All." This versatile role is perfect for anyone who loves interacting with ...

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Overnight Hospitality information

What is overnight hospitality?

Overnight hospitality refers to roles in the hospitality industry that require employees to work nighttime shifts, typically in hotels, resorts, or similar establishments. These positions often include front desk agents, night auditors, security staff, and maintenance workers who ensure guests' needs are met throughout the night. Overnight hospitality staff are responsible for guest check-ins and check-outs, addressing emergencies, maintaining security, and handling administrative tasks during late hours. These roles are essential for providing 24/7 service and ensuring a safe, comfortable environment for guests staying overnight.

What are the key skills and qualifications needed to thrive as an overnight hospitality associate, and why are they important?

To thrive as an Overnight Hospitality Associate, you need excellent customer service skills, basic facility management knowledge, and often a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and security protocols is typically required. Strong problem-solving abilities, attention to detail, and effective communication are soft skills that help you excel, especially during late hours with limited supervision. These skills and qualities are crucial for ensuring guest satisfaction, safety, and smooth operations throughout the night.

What are some common challenges faced in overnight hospitality roles and how can I prepare for them?

Overnight hospitality professionals often encounter challenges such as handling late-night guest requests, managing security concerns, and working independently with minimal supervision. It’s important to be adaptable, proactive, and comfortable making quick decisions during quieter hours. Building strong communication skills and staying organized can help you manage unexpected situations effectively. Employers typically provide training on safety protocols and emergency procedures, so showing a willingness to learn and a calm demeanor will set you up for success.

What is the difference between Overnight Hospitality vs Front Desk Clerk?

AspectOvernight HospitalityFront Desk Clerk
Work HoursOvernight shifts, typically late evening to early morningDay and evening shifts, often 8-hour shifts
CertificationsMay require hospitality or customer service experience, no specific licenseLikewise, customer service skills; some locations prefer hospitality certifications
Work EnvironmentHotels, motels, resorts during overnight hoursHotels, motels, resorts during daytime or evening hours
Job ResponsibilitiesGuest check-ins/outs, security, handling emergenciesGuest services, reservations, answering inquiries

Overnight Hospitality and Front Desk Clerk roles share similar environments and customer service duties, but differ mainly in shift timing. Overnight Hospitality focuses on late-night operations, while Front Desk Clerks typically work during daytime hours. Both roles require strong communication skills and hospitality knowledge, making them closely related in the hotel industry.

What are the most commonly searched types of Hospitality jobs in Burr Ridge, IL?

The most popular types of Hospitality jobs in Burr Ridge, IL are:

What cities near Burr Ridge, IL are hiring for Overnight Hospitality jobs?

Cities near Burr Ridge, IL with the most Overnight Hospitality job openings:

Overnight Hospitality jobs near you

Night Auditor

Sonesta International Hotels Corporation

Rosemont, IL • On-site

$21.60 - $23.60/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Sonesta International Hotels rating

7.0

Company rating: 7.0 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

25th of 109 rated hotels

Job description

We're People People. Are you?
We're Sonesta International Hotels-the 8th largest hotel company in the U.S. (and growing fast 🚀).
With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we're everywhere our guests need us to be.
But here's the thing-we're not just in the business of hotels, we're in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect-delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).
What this role is all about
Great guest experiences don't stop when the sun goes down - and our Night Auditors help keep everything running smoothly overnight. You'll welcome late-arriving guests, support overnight hotel operations, and ensure the day's financial activity is accurate and ready for the morning team.
This role is perfect for someone who is dependable, detail-oriented, and comfortable working independently. You'll balance warm, attentive guest service with front desk responsibilities, financial reporting, and overnight safety and security procedures.
If you're a night owl who stays calm under pressure and loves creating exceptional hospitality experiences - we'd love to meet you.
What you'll be doing
What you'll be doing
  • Provide friendly, professional, and attentive guest service during overnight Front Desk operations including check-in, check-out, and guest assistance.

  • Complete nightly audit procedures including balancing accounts, reconciling transactions, processing financial reports, and closing daily hotel operations.

  • Monitor overnight hotel activity and respond promptly and professionally to guest requests, concerns, and operational needs.

  • Process guest payments, billing adjustments, cash handling procedures, and PMS transactions accurately.

  • Prepare and distribute daily operational, accounting, and occupancy reports for hotel leadership teams.

  • Maintain strong knowledge of hotel operations, room inventory, reservations systems, guest service standards, and hotel procedures.

  • Support room assignments, reservations, wake-up calls, and overnight operational coordination across departments.

  • Monitor hotel safety, security, and overnight operational readiness while following hotel safety procedures and policies.

  • Maintain cleanliness, organization, and presentation standards across Front Desk and lobby areas.

  • Partner closely with Housekeeping, Engineering, Security, and hotel leadership teams to support smooth overnight operations.

  • Any other duties as assigned.

What great looks like
  • Previous Front Desk, Night Audit, hospitality, hotel operations, accounting, customer service, or guest service experience preferred.

  • Experience using PMS systems, POS systems, reservations platforms, and handling cash transactions accurately preferred.

  • Strong attention to detail with the ability to reconcile reports, balances, and financial transactions accurately.

  • Excellent communication, problem-solving, and guest service skills.

  • Ability to work independently and remain organized in a fast-paced overnight hospitality environment.

  • Basic accounting, auditing, or financial reporting knowledge preferred.

  • Strong organizational and time management skills with attention to operational accuracy.

  • Flexible availability including overnight shifts, weekends, holidays, and audit coverage as needed.

  • Positive, dependable, and service-focused mindset with the ability to handle guest concerns professionally.

  • A passion for hospitality, teamwork, guest experience, and operational excellence.

Anticipated Pay Range & Additional Job Information
Additional Job Information/Anticipated Pay Range
Pay Range $21.60-23.60/hr. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance
Our Commitment to You
Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Before You Apply
To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.

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