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Overnight Helpdesk Jobs in Addison, IL (NOW HIRING)

Assisting Hands

Overnight Caregiver

Villa Park, IL · On-site

$17 - $19/hr

For years, we've helped seniors remain safe, comfortable, and independent in their own homes by pairing them with caregivers who show up, follow through, and care with purpose. We are seeking ...

Dufry

Overnight Sales Associate

Chicago, IL · On-site

$21.85/hr

Helping others, understanding a customer's needs, and in turn provide an amazing customer service ... Work a full-time schedule- Overnight from 10pm-6am * Working at the Chicago O'Hare International ...

Meijer, Inc.

Overnight Stocking - Part Time

Aurora, IL · On-site

$16.10 - $17.40/hr

If you enjoy working with food, helping customers, and staying active in a fast-paced environment, this role could be a great fit. Why You'll Love Working Here We invest in you-because when our team ...

Meijer, Inc.

Overnight Stocking - Part Time

Aurora, IL · On-site

$16.10 - $17.40/hr

If you enjoy working with food, helping customers, and staying active in a fastpaced environment, this role could be a great fit. Why You'll Love Working Here We invest in you-because when our team ...

Meijer

Overnight Stocking - Part Time

Aurora, IL · On-site

$16.10 - $17.40/hr

If you enjoy working with food, helping customers, and staying active in a fast‑paced environment, this role could be a great fit. Why You'll Love Working Here We invest in you--because when our ...

McDonald's

Overnight Crew Member

Darien, IL · On-site

$18/hr

OVERNIGHT CREW MEMBER - JOIN THE KORY FAMILY McDONALD'S TEAM! Applicants must be at least 18 years ... Help guests order their McDonald's favorites * Prepare our World Famous food * Work alongside Crew ...

McDonald's

Overnight Crew Member

Westmont, IL · On-site

$18/hr

OVERNIGHT CREW MEMBER - JOIN THE KORY FAMILY McDONALD'S TEAM! Applicants must be at least 18 years ... Help guests order their McDonald's favorites * Prepare our World Famous food * Work alongside Crew ...

McDonald's

Overnight Crew Member

Bolingbrook, IL · On-site

$18/hr

OVERNIGHT CREW MEMBER - JOIN THE KORY FAMILY McDONALD'S TEAM! Applicants must be at least 18 years ... Help guests order their McDonald's favorites * Prepare our World Famous food * Work alongside Crew ...

Posted today

McDonald's

Overnight Crew Member

Naperville, IL · On-site

$18/hr

OVERNIGHT CREW MEMBER - JOIN THE KORY FAMILY McDONALD'S TEAM! Applicants must be at least 18 years ... Help guests order their McDonald's favorites * Prepare our World Famous food * Work alongside Crew ...

McDonald's

Overnight Crew Member

Plainfield, IL · On-site

$18/hr

OVERNIGHT CREW MEMBER - JOIN THE KORY FAMILY McDONALD'S TEAM! Applicants must be at least 18 years ... Help guests order their McDonald's favorites * Prepare our World Famous food * Work alongside Crew ...

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All JobsHelpdesk JobsOvernight Helpdesk JobsOvernight Helpdesk Jobs in Addison, IL

Overnight Helpdesk information

See Addison, IL salary details

$21.5K

$63.2K

$118.7K

How much do overnight helpdesk jobs pay per year?

As of Aug 23, 2026, the average yearly pay for overnight helpdesk in Addison, IL is $63,248.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $78,100.00 per year, depending on experience, location, and employer.

What is an overnight helpdesk?

An Overnight Helpdesk is a support service that operates during nighttime hours to assist users with technical issues or service requests. Staffed by IT professionals, the overnight helpdesk ensures that businesses and organizations have round-the-clock support for resolving problems related to computers, software, networks, and other technology systems. This role is especially important for companies with global operations or those that require continuous uptime. Working overnight shifts, these helpdesk agents are responsible for troubleshooting, escalating issues as needed, and maintaining service records.

What are the key skills and qualifications needed to thrive as an overnight helpdesk technician?

To thrive as an Overnight Helpdesk technician, you need strong troubleshooting abilities, IT knowledge (often with a degree or CompTIA A+ certification), and experience in customer support. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and time management are soft skills that help in resolving issues efficiently during off-hours. These skills ensure consistent technical support, minimize downtime, and maintain user satisfaction when resources are limited overnight.

What are some unique challenges faced by an overnight helpdesk professional, and how can they be managed?

Overnight Helpdesk professionals often handle technical issues during hours when fewer resources or team members may be immediately available. This can mean troubleshooting independently and prioritizing incidents until daytime staff arrive. Effective communication skills and strong documentation are crucial so that ongoing issues can be handed off smoothly to the next shift. Proactive time management and self-care strategies also help in adapting to the non-traditional schedule and maintaining productivity.

What is the difference between Overnight Helpdesk vs Night Support Technician?

FeatureOvernight HelpdeskNight Support Technician
CertificationsHelpdesk certifications (e.g., HDI, CompTIA A+)Technical support certifications (e.g., CompTIA A+)
Work EnvironmentHelpdesk ticketing systems, remote support, office or remoteTechnical troubleshooting, on-site or remote, often in data centers or client sites
Industry UsageIT support, customer service, tech companiesIT support, network maintenance, hardware troubleshooting
Common Search IntentOvernight Helpdesk vs Night Support TechnicianOvernight Helpdesk vs Night Support Technician

Both roles involve providing technical support during night hours, but the Overnight Helpdesk typically focuses on remote customer service and ticket resolution, while the Night Support Technician may perform more hands-on hardware or network troubleshooting. The certifications and work environments overlap significantly, making them closely related roles in IT support.

What are the most commonly searched types of Helpdesk jobs in Addison, IL?

The most popular types of Helpdesk jobs in Addison, IL are:

What cities near Addison, IL are hiring for Overnight Helpdesk jobs?

Cities near Addison, IL with the most Overnight Helpdesk job openings:

Overnight Helpdesk jobs near you

Overnight Caregiver

Assisting Hands

Villa Park, IL • On-site

$17 - $19/hr

Part-time

Medical, Vision, PTO

Re-posted 5 days ago

Job description

Responsive recruiter
Benefits:
  • Bonus based on performance
  • Company parties
  • Flexible schedule
  • Paid time off
  • Training & development

About Assisting Hands Home Care - Lombard
At Assisting Hands Home Care - Lombard, caregiving is more than a job - it's a responsibility. For years, we've helped seniors remain safe, comfortable, and independent in their own homes by pairing them with caregivers who show up, follow through, and care with purpose.
We are seeking compassionate, dependable caregivers who take pride in their work and value reliability and integrity.
We are proud to be recognized as an Employer of Choice for the past five years and Provider of Choice for the past two years. Our caregivers stay because we provide steady hours, clear communication, and leadership that stands behind our team. As one caregiver shared, "I truly love working here. I feel appreciated, supported, and part of a team that genuinely cares."
If you're looking for consistency, respect, and a team that does things the right way - you'll find it here.
We serve Elmhurst, Lombard, Addison, and nearby communities and are looking for local caregivers. Enjoy short commutes, consistent schedules, and more time caring for clients-meaningful work without the extra driving.
Responsibilities Include:
  • Personal care and assistance with daily routines
  • Meal preparation and light housekeeping
  • Companionship and emotional support
  • Assistance with mobility and transportation
  • Observing and reporting changes to the office staff

What We Look For:
  • Caregiving experience preferred (home care or facility); training available
  • Valid driver's license and reliable transportation (required)
  • Ability to pass a background check

Why Work With Assisting Hands Home Care?
  • Growth opportunities
  • First class training
  • Employer of Choice as ranked by our care team!
  • Telehealth Medical coverage for your family
  • Vision Coverage
  • Bonus oppportunities
  • Caregiver Rewards Program

If that's not enough
  • Flexible scheduling
  • Supportive office staff
  • Clear communication and consistent expectations
  • Opportunity to make a meaningful difference in clients' lives
  • VARIETY from traditional senior care, to Veteran Care to Post Surgical Care and more!
  • Stay Local! We serve Addison, Lombard, Villa Park, Elmhurst, Bensenville, Wooddale, Itasca, Medinah and Glendale Heights

If you are dependable, compassionate, and ready to make a real difference in someone's life, we want to hear from you. Apply today and become part of a team that takes pride in doing things the right way. We are hiring immediately and look forward to speaking with dedicated caregivers who are committed to excellence.
Compensación: $17.00 - $19.00 per hour
About Assisting Hands Home Care
Assisting Hands® Home Care provides compassionate, dependable in-home care that helps individuals remain safe, independent, and comfortable in their own homes. Our care is rooted in dignity, respect, and personalized support, allowing clients to maintain their quality of life where they feel happiest.
Assisting Hands® Home Care is known for its high standards and commitment to excellence. Our caregivers are reliable, compassionate, and dedicated to providing care that builds trust and makes a meaningful difference in the lives of those we serve.

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