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Overnight Fraud Risk Management Jobs in Ohio (NOW HIRING)

Fifth Third Bank

Fraud Supervisor

Cincinnati, OH · On-site

Fraud Supervisors facilitate workflow, monitor productivity/performance for fraud functions, and ... the Banks risk appetite, achieves results by consistently identifying, assessing, managing ...

Fifth Third

Fraud Supervisor

Cincinnati, OH · On-site

Fraud Supervisors facilitate workflow, monitor productivity/performance for fraud functions, and ... the Banks risk appetite, achieves results by consistently identifying, assessing, managing ...

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Overnight Fraud Risk Management information

What are Overnight Fraud Risk Management jobs?

Overnight Fraud Risk Management jobs involve monitoring financial transactions and account activity during nighttime hours to detect and prevent fraudulent activities. Professionals in these roles use specialized software and investigative techniques to identify suspicious behavior, respond to alerts, and minimize financial losses. They often work for banks, credit card companies, or other financial institutions, ensuring that any potential threats are addressed swiftly, even outside of standard business hours. Strong analytical skills, attention to detail, and the ability to work independently are important for success in these positions.

What is the difference between Overnight Fraud Risk Management vs Fraud Analyst?

AspectOvernight Fraud Risk ManagementFraud Analyst
Primary FocusMonitoring and managing fraud risks during overnight hoursAnalyzing and investigating fraud cases across all hours
Work EnvironmentNight shifts, often in security or risk departmentsDay or shift work in financial or banking institutions
Required CredentialsRisk management certifications, knowledge of fraud detection toolsFinancial or criminal justice background, analytical skills

Overnight Fraud Risk Management roles focus on monitoring fraud risks during night hours, often requiring specialized risk management knowledge. Fraud Analysts typically work during regular hours analyzing and investigating fraud cases. Both roles are essential in combating financial fraud but differ mainly in work hours and specific responsibilities.

What are the key skills and qualifications needed to thrive as an Overnight Fraud Risk Management specialist, and why are they important?

To thrive in Overnight Fraud Risk Management, you need strong analytical skills, attention to detail, and a background in finance, criminal justice, or a related field. Familiarity with fraud detection software, transaction monitoring systems, and sometimes certifications like Certified Fraud Examiner (CFE) are typically required. Excellent problem-solving abilities, effective communication, and the ability to stay focused during overnight shifts are valuable soft skills in this role. These competencies are crucial for quickly identifying and mitigating fraudulent activities to protect company assets outside regular business hours.

What are the main challenges faced by professionals working in Overnight Fraud Risk Management, and how can they be addressed?

Professionals in Overnight Fraud Risk Management often face the challenge of quickly identifying and responding to suspicious activities during non-business hours when support from other departments may be limited. Staying alert and maintaining attention to detail is crucial, as fraudulent transactions can occur at any time. To address these challenges, team members rely on robust monitoring systems, clear escalation protocols, and regular communication with daytime teams to ensure seamless case handovers and continuous coverage. Building strong knowledge of fraud patterns and staying updated on emerging threats also helps in making informed decisions during overnight shifts.
What are the most commonly searched types of Fraud Risk Management jobs in Ohio? The most popular types of Fraud Risk Management jobs in Ohio are:
What cities in Ohio are hiring for Overnight Fraud Risk Management jobs? Cities in Ohio with the most Overnight Fraud Risk Management job openings:
Overnight Fraud Risk Management jobs near you
Fraud Supervisor

Fraud Supervisor

Fifth Third Bank

Cincinnati, OH • On-site

Full-time

Posted 16 days ago

Fifth Third Bank rating

7.4

Company rating: 7.4 out of 10

Based on 111 frontline employees who took The Breakroom Quiz

92nd of 142 rated banks

Job description

Make banking a Fifth Third better®
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Fraud Supervisors facilitate workflow, monitor productivity/performance for fraud functions, and ensure staff compliance with Bancorp policies and procedures. The first level of management in Fraud Operations, incumbents provide leadership to an operations team of Fraud Analysts. Fraud Supervisors serve as an internal expert on problem resolution best practices, providing guidance to functional areas and lines of business to address risk to the Bank, as well as improving the overall customer experience.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Banks risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Manage a team of direct reports to ensure efficient and effective management of the team, coaching to meet performance, quality of work and customer service standards.
  • Monitor staff and performance daily for production output to meet required fraud function deadlines and communication service level performance.
  • Assist in the development of training programs as well as policies and procedures for the department.
  • Participate in setting departmental performance measurements and hold staff accountable.
  • Conduct staff meetings and daily or weekly team huddles to ensure team is kept up to date on bank and fraud department policies/procedure changes.
  • Serve as a liaison with Information Technology in the development, enhancement, and ongoing maintenance of Fraud Operation systems.
  • Communicate significant issues to management, making recommendations when weaknesses are identified.
  • Promote teamwork and the cross training of employees.
  • Handle escalated customer/client account inquiries to resolve complex issues involving actions as a result of fraud or suspicious activity.
  • Ensure appropriate escalation of customer service, operational and/or employee problems.
  • Serve as subject matter expert on project teams as requested.
  • Work alert queues, cases, and assist with fraud communication calls/chat, as needed.
  • Assume additional responsibilities and lead special projects as assigned.

SUPERVISORY RESPONSIBILITIES:
Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
  • Bachelor's degree or equivalent work experience required. Criminal justice, business, or accounting field of study preferred.
  • Five + years' experience in banking, financial crimes, or equivalent experience, with one year of supervisory experience preferred.
  • Expert level knowledge of fraud department processes and products to serve as the first line of support in resolving internal and external customer issues.
  • Demonstrated leadership skills in creating an environment where employees are excited, engaged, and capable of delivering optimum performance.
  • Resourceful, flexible, high energy, and assertive.
  • Strong organization and communication skills.
  • Ability to negotiate and collaborate with others, initiate action, adapt to change, make difficult decisions and accept challenging assignments.
  • Must be proactive in identifying potential concerns and following up to resolve issues.
  • Possess the ability to work independently and meet deadlines.
  • Must be proficient with a variety of computer-based systems and Microsoft Office products.

WORKING CONDITIONS:
  • Position is on-site.
  • Normal office environment with little exposure to dust, noise, temperature, and the like.
  • Extended viewing of a LED/LCD computer monitor.
Fraud Supervisor
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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About Fifth Third Bank

Sourced by ZipRecruiter

Fifth Third Bank, National Association established in 1858, is a diversified financial services company headquartered in Cincinnati, Ohio. Fifth Third is among the largest money managers in the Midwest. It operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth & Asset Management.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

Year founded

1858

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