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Overnight Email Chat Agent Jobs in Murrells Inlet, SC

DR Horton, Inc.

Land Acquisitioner

Myrtle Beach, SC · On-site

... overnight Education and/or Experience * Fifth year college or university program certificate * Four to six years related experience and/or training * Proficiency with MS Office and email Preferred ...

DR Horton

Land Acquisitioner

Myrtle Beach, SC · On-site

Able to travel overnight Qualifications Education and/or Experience * Fifth year college or ... Proficiency with MS Office and email Preferred Qualifications * Strong written and oral ...

All JobsEmail Chat Agent JobsOvernight Email Chat Agent JobsOvernight Email Chat Agent Jobs in Murrells Inlet, SC

Overnight Email Chat Agent information

See Murrells Inlet, SC salary details

$9

$16

$40

How much do overnight email chat agent jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for overnight email chat agent in Murrells Inlet, SC is $16.83, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $16.88 per hour, depending on experience, location, and employer.

What is the difference between Overnight Email Chat Agent vs Customer Support Representative?

AspectOvernight Email Chat AgentCustomer Support Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentRemote, night shifts, online communicationOffice or remote, day shifts, phone and email support
Industry UsageCustomer service, tech support, e-commerceRetail, telecom, tech companies
Search & Comparison IntentFocus on night shift, email/chat support rolesDaytime customer service roles, multi-channel support

The Overnight Email Chat Agent primarily handles customer inquiries via email and chat during overnight hours, focusing on written communication. In contrast, Customer Support Representatives often work during daytime hours, providing support through multiple channels like phone, email, and chat. Both roles require strong communication skills and basic technical knowledge, but their work hours and communication methods differ significantly.

What job categories do people searching Overnight Email Chat Agent jobs in Murrells Inlet, SC look for? The top searched job categories for Overnight Email Chat Agent jobs in Murrells Inlet, SC are:
Overnight Email Chat Agent jobs near you

Call Center Customer Service Agent

Capital Vacations

Myrtle Beach, SC • On-site

$16/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Capital Vacations rating

5.0

Company rating: 5.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

18th of 21 rated holiday rentals

Job description

SALARY: Starting at $16
  • Training pay of $15 per hour
SCHEDULE: Full-time opportunities
  • 8:30-5 or 9am-6pm post training
  • Saturday's are REQUIRED after training
  • IN-OFFICE
  • Completely closed on Sundays
What Capital Vacations can offer YOU:
  • Great hourly pay and opportunity for professional GROWTH
  • PAID TRAINING
  • Year-round work at a company with a NATIONAL presence!
  • Medical, Dental, and Vision Insurance options
  • 401(K) contribution after 90 days
  • Paid Life insurance, short-term and long-term disability, and MORE
  • Flexible Spending Account
  • Paid Time Off & Holidays
  • Discounted vacation stays
Principal Duties and Responsibilities
  • Assisting owners with questions about their Club & Legacy ownership
  • Must be able to work a variable shift and flexible hours and days
  • Role may be facilitated via engagement through phone, email, outbound and chat channels as business needs require
  • Completing or assisting owners with making reservations- troubleshooting and converting calls to reservations
  • Insures accounts are not delinquent in Maintenance Fees or Loan payments prior to booking new or revised reservations
  • Strong selling skills, able to book events, tours and sell an array of products and services
  • Processes maintenance fee and loan payments
  • Contributes to the revenue of the business through various ancillary revenue sales (ie Renting points, selling Capital Protection Plans and more)
  • Facilitate and accept incoming/outgoing, Cat, Email and Text phone calls and return phone calls
  • Maintain and meet/exceed defined agent level performance goals and contribute to the achievement of department goals
  • Expected to be a role model for Capital Vacations Core Values, always act professional, and be a strong Team Player
  • Agents must type at least 30 words per minute
  • Daily adherence is expected at 85% minimum
  • Agents must be able to multitask throughout their shift seamlessly
  • Flexible in work schedule with Saturday shift as rotated
  • Must maintain an 85% Quality Assurance score per month
  • Must convert 15% of calls to reservations at a minimum
  • Confident and comfortable working in a Pay for a Performance role
  • All Universal Specialists must service all Club and Legacy Products & Services and pass a comprehensive Assessment
General Statement - Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.
Job Requirements
Education, Essential Training / Certifications, and Experience:
  • High School diploma, some college preferred
  • High level proficiency with Microsoft Office applications, High proficiency in MS Excel required
  • Hotel/timeshare experience a plus
  • A strategic mindset to problem solving and craft win/win solutions.
  • Knowledge Timeshare Ware is a plus
  • Previous experience using Salesforce.com is a plus
Skills, Knowledge, and Abilities:
  • Ability to work both in a team and independently
  • Excellent organization and ability to multi-task required to handle multiple priorities
  • Very detailed oriented and accuracy is a must
  • Technically savvy ~ able to quickly pick up and maneuver through several different systems
  • Ability to work in a fast pace office environment
  • Excellent communication skills
  • Bilingual a plus
  • Comfortable in Selling all products and Services
  • Ability to work with a high level of professionalism at all times

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