THE POSITION IN A NUTSHELLSciens Building Solutions is seeking an experienced ERCES/BDA Systems Technician with programming, commissioning, and troubleshooting capabilities and experience. This position will work closely with our sales team, field project teams, and clients to ensure a sound design, and seamless installation and commissioning of our ERCES solutions. This is a key position for our growing team and requires attention to detail in all aspects of executing projects. Customer and employee interface requires a high degree of effective human relations. Communication skills, both verbal and written, are important elements of the position.
WHAT YOU'LL BE DOING (and doing well!)- Responsible for reviewing system layouts and coordinating with engineering, project management, and sales departments for successful project execution.
- Produce field surveys and daily project logs of activity.
- Responsible for programming, commissioning and final acceptance by customers and Authorities Having Jurisdiction (AHJs) of complex Emergency Radio Communications Enhancement Systems (ERCES) systems.
- Produce detailed commissioning and inspection reports in accordance with NFPA.
- Responsible for complex troubleshooting and effective resolution.
- Responsible for delivering projects on schedule and within cost budgets.
- Responsible for programming systems via laptop computers.
- Oversight for project inventory and responsible for vehicle inventory.
- Ability to work under tight deadlines.
- Provide support, guidance, and expertise to the other technicians.
- Customer-focused, skilled in project and people management.
- Ability to manage job scheduling and job progress in an efficient and cost-effective manner, with a strong focus on quality.
- Proficient in issue resolution.
- Excellent organizational, decision-making, and communication skills.
- Knowledge of OSHA safety standards.
- Ability to travel occasionally overnight as needed.
WHAT WE LIKE ABOUT YOU!- Two to five years of experience in a technician role within the radio communications industry.
- Experience with: Public Safety Land Mobile Radio (LMR), including trucking, cellular technology, Distributed Antenna Systems (DAS), and data networking.
- Experience with Public Safety simulcast & P25 Radio Systems, and cellular-based technologies & associated testing parameters.
- Ability to program and commission mid-range ERCES systems using a laptop computer.
- Must be familiar with NFPA and IFC codes for Emergency Radio Communications Enhancement Systems.
- Familiar with best practices and RF testing installing coaxial cable and antenna consistent with project requirements and according to local jurisdictions
- Familiar with best practices on installation, testing, commission, certify, maintenance and repair of Public Safety & Cellular Bi-Directional Amplifiers (BDAs), and associated telecommunications and network equipment which impact government and public safety operations for external and internal customers.
- Familiar with Public Safety and/or Cellular coverage studies, isolation tests, cable & antenna line sweeps, and acceptance certifications for BDA/DAS projects. Document test results and generate associated system reports for system acceptance.
- Strong customer service skills and a proven ability to work with both internal and external customers at all levels in a professional and encouraging manner.
- Ability to read and interpret ERCES project drawings and specifications.
- Strong verbal and written communication skills.
- Strong leadership and time management skills; and the ability to multi-task.
NICE TO HAVE...- GROL FCC license is a plus.
- Strong social skills, specifically in the areas of service, coordination, persuasion, and instruction.
- Skilled in complex problem solving.
- Technical skills, and an understanding of ERCES design.
- System certifications for products represented by Sciens, and for products of other manufacturers similar to those represented by Sciens.
WHAT WE'RE BRINGING TO THE TABLE- Competitive salary based on qualifications.
- Paid time off plan and holidays.
- 401(k) matching.
- Short term and long-term disability.
- Medical, dental, and vision plans with options.
- Life insurance.
- Company cell phone, laptop, and vehicle.
- Professional career development opportunities.
- Tuition reimbursement.
Pay Rate: $28-$38 hourly, depending on experience